HOTEL PUERTA CHICHEN | Hotel in Tinum

Name: HOTEL PUERTA CHICHEN
Address: Piste, Chichen Itza - Valladolid, Yucatan, Mexico, MX
Price range: Prices for upcoming dates start at $85 per night
Rating: 8.8

| 8.8 (65 Reviews) | 1 Bathroom

Hotel in Piste, Tinum

Hotel in Tinum with a full-service spa and a steam room
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
HOTEL PUERTA CHICHEN offers 48 air-conditioned accommodations with irons/ironing boards and ceiling fans. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner
Pool
TV
Balcony/Terrace
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18

Check-out Check-out before noon contactless check-out available

Payment Policy Fee for full breakfast: approximately mxn 10 for adults and mxn 10 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome.

Pet Policy Pets not allowed

Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

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Reviews

David Nov 17, 2024 01:14:00 PM

Summary: The buffet restaurant service was very clean, the variety of Yucatecan food was excellent. The room was clean and ventilated and they always provided the information correctly.

Monica Sep 1, 2024 09:16:16 PM

Summary: Great place to stop for one night before heading early in the morning to Chichen Itzá.

Anna Jun 19, 2024 04:24:59 AM

Summary: We just needed one night and it was an okay place to stay but the pictures looked better than what it looked like in person. We only had two bottles of water in the room but there were four of us and when in Mexico you must drink from bottled water (or filtered water). When I asked for two more they said they only provided two… when my husband asked, they told him we only indicated two people on the reservation (I put all four of us … plus my kids ages on the reservation). Oh well. My husband went hunting for a gas station and found one … the bathroom was very small and when my husband went to close the door he twisted his ankle on the hard to see lip in shower. All and all it was an okay place to stay but expensive for what you get.

Esther Apr 9, 2024 03:13:59 AM

Summary: The staff was very friendly. We booked a guide to Chichen Itza which was excellent. Breakfast at the hotel was not included in the price but was excellent. My children enjoyed the pool.

Bouayad Mar 19, 2024 05:16:22 PM

Summary: Location right next to the temple. However, it's a transient town (plan to have dinner at the hotel in the evening because it's difficult to find something interesting outside at 07pm). No internet in the rooms. Kind staff.

Rachel Mar 4, 2024 03:21:42 AM

Summary: What was advertised was not reality. There was absolutely NO WiFi access in our room. You had to go to the lobby or the dinning hall (and pay for food) if you wanted access. This frustrated us mostly because we generally do our planning for the next day the night before. We also had a phone plan but the signal was too weak to do anything in the room. The people working in the dining hall could not ever decide when dinner was served, what would be served or how much it cost. I asked 4 different employees and got 4 different answers. The food was good, but expensive. There is nothing to do in the city at all except go to chichen itza. We walked around the whole city to get the lay of the land and there was just nothing. The front desk lady was nice but spoke ONLY Spanish. Thankfully I know some Spanish, so I was able to get by, but I was floored that she legitimately didn’t know a single English word working at the front desk of a hotel. I recognize I am in Mexico so I don’t ever expect people to speak English everywhere at all—but in hospitality, it’s generally expected to at least have broken English or a few choice words known as it’s the universal travel language… and it’s a hotel. I am thankful we just spent 1 night there.

Andrew Feb 21, 2024 10:22:29 PM

Summary: Beautiful huge pool in a beautiful huge garden. 20 minutes walk to Chichen Itza. Staff were great, room spacious and comfortable. WiFi only in lobby and restaurant, restaurant was buffet only but very good.

Martin Feb 21, 2024 05:35:05 AM

Summary: Nice place to stay within walking distance to Chichen Itza ruins. Decent restaurant. Clean pool. Quiet.

John p Feb 19, 2024 06:24:26 AM

Summary: Perfect place. Good advise on going to Chichen itzá. Nice all around. Good food.

Alice Jan 6, 2024 11:35:41 AM

Summary: We reserved two rooms. Too bad we were far apart. The rooms were nice and comfortable and the staff was friendly and helpful. Too bad the wifi did not work. They gave us two bottles of water in each room but there was no refilling station. There was no refrigerator nor microwave in the room so we could not get hot water. 500 meters away from downtown. A big restaurant on site. Very convenient.

FAQ's

Is this HOTEL PUERTA CHICHEN pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the HOTEL PUERTA CHICHEN have a swimming pool?

Yes, this HOTEL PUERTA CHICHEN has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in HOTEL PUERTA CHICHEN?

Best-rates for the HOTEL PUERTA CHICHEN starts from $85 per night with includes Bar, Guest Services, Internet, Laundry, Wellness Facilities, Restaurant, Security/Safety, Bedding/Linens, Spa, Child Friendly, Air Conditioner, Pool, Balcony/Terrace, Breakfast, TV, Business Services with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is HOTEL PUERTA CHICHEN a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the HOTEL PUERTA CHICHEN wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the HOTEL PUERTA CHICHEN has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the HOTEL PUERTA CHICHEN?

Based on the information reported by the owner or manager, the HOTEL PUERTA CHICHEN indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for HOTEL PUERTA CHICHEN?

Based on the information reported by the owner or manager, details for the cancellation policy for the HOTEL PUERTA CHICHEN are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $85