The Empress Hotel | Hotel in Douglas

| 8.3 (1891 Reviews) |  10 Bathrooms  22 Guests
Douglas Promenade Hotel | The Empress Hotel

Hotel in Douglas Promenade, Douglas

Overlooking Douglas Bay on the Isle of Man, this hotel has a piano bar and large lounge and a conservatory that features panoramic sea views. There is a choice of dining options at The Empress Hotel, including a French-style brasserie restaurant ,or The Piano Bar which serves a full bar menu daily until 9.30pm and a range of drinks. The hotel’s rooms all have modern décor, and come equipped with satellite TV. Guests can also make use of a work desk and facilities for making tea and coffee. A variety of shops can be reached in under 10 minutes’ walk, and there are restaurants to eat in along the nearby promenade.

The Empress Hotel is located in Douglas.

This 102 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Guest Services, Child Friendly, and several others. This is a 4 star rated property and has over 1891 reviews with the average score of 8.3 . Coming to Douglas and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 102 Bedrooms Hotel if you want to learn more about this PerfectforWeddings place in Douglas. These details are authentic, as they are provided by our partner, booking.com.

This The Empress Hotel in Douglas is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Empress Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

  • Designated Smoking Area
  • TV
  • View
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Laundry

Policies

Check-in The minimum age for check-in is 18
Cancellation policy Non refundable
Pet Policy Pets are not allowed

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Reviews

joe, United Kingdom Aug 28, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Good location sea view Good rooms Good restaurant
Helen, United Kingdom Aug 28, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The breakfast was good, and lovely staff, very accommodating.
Summary: An extremely pleasant stay, rekindling memories of staying at the Empress in the 70s 80s.
Lisa, United Kingdom Aug 28, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Location and piano bar area.
Negative: Irish lady on reception a little unwelcoming but had encountered this befure, all other staff lovely and friendly, I'd pre requested rubber bath mats due to mobility but had to ask for them again, room very small and stuffy. Ate gammon in piano bar but it was tough and was inedible but waitress just said sorry.
Adam, United Kingdom Aug 27, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Awesome
Negative: Awesome
Summary: Awesome
Joseph, United Kingdom Aug 26, 2025 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Right on the sea front
Summary: A lovely hotel right in the heart of Douglas
Liz, United Kingdom Feb 7, 2025 08:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Nice hotel and good location.
Negative: No secure parking. Need to invest in good quality pillows. Mine were flat and hard.
Summary: One night at The Empress
Robert, United Kingdom Feb 5, 2025 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
David, United Kingdom Feb 5, 2025 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Great location, lift, pleasant restaurant and bar, good breakfast. (Very good breakfast staff) Friendly attentive room staff, excellent check in receptionist. Comfortable room.
Negative: I was given wrong breakfast times for the day we left. (2nd January) This meant that as we were catching the morning ferry we could not have the full breakfast that was promised in writing. A pre ordered continental one was available. The evening receptionist told me the night before that this kind of error was to be expected. She had to be asked for an apology. When I emailed a few days later, the hotel staff did apologise by return. The bathroom wash basin had a long hairline crack and was a little loose. I understand this has been on the hotels to do list for a quiet period.
Summary: Generally a very good hotel. One can do a lot worse!
Ian, United Kingdom Feb 3, 2025 08:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Clean and in a great location
Negative: Parking poor
Summary: Comfortable and enjoyable
acj7744, United Kingdom Jan 31, 2025 08:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business

FAQ's

Is this The Empress Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Empress Hotel?

Check-in time for The Empress Hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Empress Hotel have a swimming pool?

No, this The Empress Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Empress Hotel?

Best-rates for the The Empress Hotel starts from $209 per night with includes Bar, View, Balcony/Terrace, Fireplace/Heating, Entertainment, Breakfast, Internet, TV, Restaurant, Laundry, Designated Smoking Area, Guest Services, Child Friendly, Accessibility, Security/Safety, Business Services, Sports/Activities with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is The Empress Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Empress Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Empress Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Empress Hotel?

Based on the information reported by the owner or manager, the The Empress Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Empress Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Empress Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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