Hacienda Chichen Resort & Yaxkin Spa | Hotel in Chichen Itza

| 9.0 (347 Reviews) | 1 Bathroom

Chichen Itza Hotel | Hacienda Chichen Resort & Yaxkin Spa

Hotel in Chichen Itza

Colonial hotel with a full-service spa and an outdoor pool
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
Hacienda Chichen Resort & Yaxkin Spa offers 28 air-conditioned accommodations with complimentary bottled water. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner
Parking
Pool
Balcony/Terrace
Security/Safety
Business Services
Bedding/Linens
Spa
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Policies

Check-in Check-in time starts at 3:00 pm late check-in subject to availability

Check-out Check-out before noon

Payment Policy Pet fee: usd 30 per pet, per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. kids stay free! up to 2 children 8 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy 1 total pets food and water bowls are available pets allowed for an extra charge of usd 30 per pet, per day specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

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Reviews

Robert Jul 18, 2025 09:55:05 PM

Summary: What a lovely lovely place, it really takes you back to old school colonial architecture and living. The hotel has developed a wonderful eco friendly hotel with a beautiful garden and pool that should be enjoyed. Food was wonderful and so nice to see that they produce as much of their own food as they can and where they’re unable to, they source from the local community. Our only comment would be that if you were staying for more than one night, the beds are small for 2 so as a family it’d be worth considering 2 rooms but it really didn’t detract from our stay.

Phillip Jun 8, 2025 02:24:59 AM

Summary: This property is awesome. It is very peaceful and the staff is friendly and attentive. The tree of life out front is amazing. The pools is very nice too.

Flores Pellicer May 20, 2025 03:42:12 AM

Summary: Gardens are beautifull Pool is great service excellent Rooms rustic but enough ( a 3 star for rooms and no tv. AC bearly

Anna May 10, 2025 02:35:54 AM

Summary: Beautiful Hacienda set in gorgeous grounds. Perfect for a couple of days relaxing. If you like birds, the tour is worthwhile.

May 8, 2025 01:30:56 AM

Summary: Fabulous hotel, 5 minute drive from the archeological site and cenote. Colonial style hacienda with beautiful tropical gardens.

Marie-C Apr 16, 2025 06:05:24 AM

Summary: Beautiful setting and service . The beds are way too soft and old otherwise the parc and garden are absolutely stunning . The service is excellent too . Be careful check your room first thing for insects .

Ralph Apr 14, 2025 10:07:39 PM

Summary: The Hacienda has a beautiful property. Staff was incredible and the restaurant excellent. The room was somewhat dated, but the AC worked very well, it was clean and roomy. We loved the huge pool surrounded by palm trees. It was a short ride to the archeological site, and the hacienda was a welcome retreat on a hot day. We had a very positive experience at the Hacienda.

Miranda Mar 27, 2025 11:47:46 AM

Summary: Great place to stay very close to Chichen Itza. The property is beautiful and well-kept, with plenty of outdoor seating and a large pool. The cottage-style buildings are adorable and we enjoyed the peace and quiet. Service staff were excellent, and the spa experience was exceptional. I’d love to stay here again.

Michael Mar 6, 2025 06:01:05 AM

Summary: It is really lovely. I had stayed there more than 40 years ago and it was lovely then and it hasn't changed. So nice to take my adult kids this time and have them love it, too. Staff is great. Grounds are beautiful. Restaurant setting is perfect. Food could be better but no complaints. It was way better than okay and easy and the service and setting make up for any shortcomings. I have been recommending Hacienda Chichen for years and will continue to do so.

J.C. Feb 17, 2025 07:09:12 AM

Summary: There is no longer access to Chichen Itza from the property, so you need to drive and pay for parking. The place was alright but WiFi was horrendous and required you to be in the lobby to use it.

FAQ's

Is this Chichen Itza hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Chichen Itza hotel have a swimming pool?

Yes, this Chichen Itza hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chichen Itza hotel?

Best-rates for the Chichen Itza hotel starts from $147 per night with includes Guest Services, Entertainment, Air Conditioner, Spa, Bar, Bedding/Linens, Child Friendly, Parking, Pool, Balcony/Terrace, Security/Safety, Business Services, Laundry, Restaurant, Internet with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Chichen Itza hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chichen Itza hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chichen Itza hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chichen Itza hotel?

Based on the information reported by the owner or manager, the Chichen Itza hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chichen Itza hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Chichen Itza hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $147