El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only | Hotel in Playa del Carmen

| 9.6 (167 Reviews) | 1 Bathroom

Maroma Hotel | El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

Hotel in Maroma, Playa del Carmen

Adults-only beachfront hotel with 4 outdoor pools
Catch some rays on El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only offers 149 air-conditioned accommodations with DVD players and free minibar items. Rooms open to balconies or patios. 40-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner
Parking
Pool
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Hot Tub
Internet
Laundry

Policies

Check-in Check-in start time: 2:30 pm; check-in end time: 3:00 pm early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability

Payment Policy Early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy Pets not allowed

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 08203073 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

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Reviews

Denise Apr 16, 2025 05:53:44 AM

Summary: We stayed at this hotel for our wedding Anniversary. They spoiled us with turn down service every night and they sent us flowers with a card that said Happy Anniversary. They really went out of their way in everything they did. This property is well taken care of. The staff was so amazing. They catered to our needs. We would definitely stay there again. The beach is beautiful and always well taken care of. The food was excellent. I loved that they did not have buffets like some of the other all inclusives. The whole staff goes above and beyond.

Christopher Apr 12, 2025 09:30:09 PM

Summary: This resort was recommended by a friend. I will absolutely be back. We did one excursion to the monkey sanctuary, definitely worth it. Oh and don’t miss the fiesta on the beach.

Benjamin Apr 1, 2025 09:19:03 PM

Summary: A poolside small buffet would’ve been nice for getting a snack when didn’t want to dress for the restaurant. Staff was friendly.

Davette Apr 1, 2025 07:36:44 AM

Summary: This is such a beautiful property! The grounds are immaculate and the my room was always spotless. The staff was extremely friendly and made me feel welcomed and taken care of. I felt so safe at all times; from the transportation to walking around the resort. The food was great. Top shelf alcohol. Good communication via the app. Excellent stay!

Elias Mar 31, 2025 08:57:09 PM

Summary: The El Dorado Maroma sits on a pristine beachside property. It has incredible food options, views, service, and pools. Breakfasts are unbeatable, featuring authentic Mexican cuisine, while lunches and dinners provide excellent options at Caribbean, Peruvian, and Italian restaurants, each with dishes to compete with the best restaurants anywhere. The waiters are always friendly, and the service staff helpful. Look for Arturo at Pepito's for especially friendly service. That guy's the best! We can't say enough about this place and are already talking about going back!

Wendy Mar 22, 2025 11:23:09 PM

Summary: Loved the property and the food was excellent!

Lauren Mar 22, 2025 09:18:31 PM

Summary: We had our honeymoon here 17 years ago. It's still as wonderful as it was then. Beautiful, peaceful, the staff is lovely and helpful. The food is fantastic. The only tiny complaint I have is that the music is too loud we talked to several guest who would prefer to have softer relaxing music no need for base. And no need for music on the beach during the day you can usually find a quiet spot but I think limiting that would help. Everything else is perfection. It's not a party place and we love that about it. Thank you to all the wonderful staff for such a lovely week!!

juan Mar 22, 2025 09:22:56 AM

Summary: Poor service, it was not a very pleasant stay

Josephine Mar 20, 2025 12:34:01 PM

Summary: On the property, it was better than what we had expected! We loved how there was wildlife hanging out (e.g., the iguanas), and the service was more than what we could've asked for. The food was way above our expectation. With personal preferences, we did find some things foreign, but there was not a meal where we were not satisfied. The ladies we had for room service (Claudia and Guadalupe) were very kind and did things we did not expect them to do (e.g., fold clothing that we had washed!). Booking tours and activities in the Cancun area was very convenient; reserving the shuttle to hotel (after arriving at the airport) and back to the airport was an easy process as well. Most of the staff members who we had passed by greeted us with "Hola!" which made us feel welcomed, despite being one of the few Asians around at the hotel space. We definitely would love to come again, and we would recommend this place to anyone who asks about where we went for our honeymoon!

Christine Mar 20, 2025 05:46:30 AM

Summary: This property exceeded expectations, we want to go back. The staff are outstanding.

FAQ's

Is this Maroma hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Maroma hotel have a swimming pool?

Yes, this Maroma hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Maroma hotel?

Best-rates for the Maroma hotel starts from $590 per night with includes Spa, Restaurant, Barbecue/Outdoor Cooking, Laundry, Transportation/Shuttle, Wellness Facilities, Toiletries, Entertainment, Internet, Pool, Bedding/Linens, Guest Services, Parking, Balcony/Terrace, Bar, Breakfast, Hot Tub, Air Conditioner, Security/Safety with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Maroma hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Maroma hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Maroma hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Maroma hotel?

Based on the information reported by the owner or manager, the Maroma hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Maroma hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Maroma hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $590