Candlewood Suites West Springfield by IHG | Hotel in West Springfield

8.4 (852 Reviews) | 1 Bathroom

West Springfield Hotel | Candlewood Suites West Springfield by IHG

Hotel in West Springfield

An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business center, a coffee shop/cafe, and a hot tub are onsite.
Weekly housekeeping is available.
Candlewood Suites West Springfield by IHG offers 71 air-conditioned accommodations with DVD players and coffee/tea makers. 42-inch LED televisions come with premium cable channels and pay movies. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 21

Check-out Check-out before 11 am contactless check-out available

Payment Policy Pet fee: usd 25 per pet (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome.

Pet Policy 2 total (up to 60 lbs per pet) pets allowed for an extra charge of usd 25 per pet (varies based on length of stay) restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - c0000503250 this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

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Reviews

Stephanie Mar 3, 2026 06:49:55 AM

Summary: Everything was great. Except they charged an extra $100 deposit when checking in. Its been almost a month and I'm still waiting for it to be returned.

Rebecca Jan 27, 2026 01:31:12 AM

Summary: Staff were rude

Teresa Jan 8, 2026 02:12:24 AM

Summary: Staff was great. Room was clean. Good price. Great value.

Aiisha Jan 6, 2026 10:54:20 PM

Summary: The room the staff everything was perfect

Monique Dec 29, 2025 05:38:25 AM

Summary: Room was clean and staff was nice

Elizabeth Dec 16, 2025 08:32:06 AM

Summary: Love going to candlewood staff are very friendly and the room is clean.

Frederick Dec 13, 2025 12:27:40 PM

Summary: Best front desk staff ever!

Sherry Dec 13, 2025 12:54:43 AM

Summary: Love the staff

Sherry Dec 6, 2025 02:18:06 AM

Summary: Staff are awesome

Michael Dec 1, 2025 07:31:32 PM

Summary: Nice room, comfortable bed, nice bathroom, well stocked kitchenette, lots of electrical outlets, lots of coat hangers in the closet, good tv channels, nice pool, free and ample parking, free coffee, laundry room, small gym, near a lot of stores and restaurants, people at the front desk were nice especially Mitchell. My only suggestions are to put new carpets in the halls as the one on my floor needed replacing and also the fan in the bathroom didn't work. This hotel doesn't have free breakfast but I don't usually eat free hotel breakfasts anyway and the price / cost of the room was great. They don't clean the room every day only upon request and you can get new towels whenever which to me is a good thing. The room was well stocked with towels etc. so I really didn't need anything anyway. I've stayed here before when I'm in the area and will continue to do so.

FAQ's

Is this West Springfield hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the West Springfield hotel have a swimming pool?

Yes, this West Springfield hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in West Springfield hotel?

Best-rates for the West Springfield hotel starts from $108 per night with includes Child Friendly, Hot Tub, Bedding/Linens, Wellness Facilities, Toiletries, Barbecue/Outdoor Cooking, Laundry, TV, Balcony/Terrace, Accessibility, Parking, Designated Smoking Area, Wheelchair Accessible, Business Services, Entertainment, Internet, Kitchen, Air Conditioner, Pool, Guest Services with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is West Springfield hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the West Springfield hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West Springfield hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the West Springfield hotel?

Based on the information reported by the owner or manager, the West Springfield hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for West Springfield hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the West Springfield hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $108