Baldwin Inn & Suites, SureStay Collection by Best Western | Hotel in West Springfield

7.4 (83 Reviews) | 1 Bathroom

West Springfield Hotel | Baldwin Inn & Suites, SureStay Collection by Best Western

Hotel in West Springfield

Suburban hotel in West Springfield with free parking
Along with a 24-hour front desk, this smoke-free hotel has express check-out and a TV in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance and a vending machine.
Housekeeping is available on request.
Baldwin Inn & Suites, SureStay Collection by Best Western offers 46 accommodations with hair dryers and irons/ironing boards. 40-inch flat-screen televisions come with cable channels and Netflix.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request. Renovation of all guestrooms was completed in May 2025.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner
Parking
TV
Security/Safety
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 18

Check-out Check-out before 11 am contactless check-out available express check-out available late check-out subject to availability

Payment Policy Pet fee: usd 75 per pet, per stay (maximum usd 150 per stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy 2 total (up to 40 lbs per pet) pets allowed for an extra charge of usd 75 per pet, per stay (maximum usd 150 per stay) pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs only

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - c0008033250 this property accepts credit cards, debit cards, and cash

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Reviews

Robert Aug 4, 2025 01:39:56 AM

Summary: Inside the rooms is beautiful. Area and exterior could leave some a little unsettled but the renovation inside is great. Will stay again

Noeun Jul 21, 2025 07:56:40 AM

Summary: None

DANA Jul 4, 2025 06:37:32 AM

Summary: I think Chris is an owner. Spoke to him on phone an was extremely honest and welcoming. Great value here. Some renovation but did not affect my stay. I wish i remembered the guys name at front desk-he was awesome-7-2-25

Scott Jun 12, 2025 02:47:44 AM

Summary: I have trouble rating this hotel. It is undergoing MAJOR renovations. The rooms were excellent, but could use lamps on/near the nightstands. The desk chair had some stains and wear and some facial tissues in the room would be nice. The hallways are a completely different story. There was no air conditioning. On the hottest day of the year (when I arrived), the air in the hallways was absolutely stifling. Also no elevator in the building. Lugging all of my stuff out of my car and up the stairs to the second floor room through the stifling hallway made me appreciate the modern (and well-functioning) A/C in my room all the more.

Robert Jun 9, 2025 07:49:14 AM

Summary: The room itself was nice enough, but the property needs some work. And not in the greatest area. But the person checking me in was super friendly and very personable.

David Jun 9, 2025 07:15:33 AM

Summary: The guests above us were so noisy banging walking very heavy just plain annoying almost till 1:00 am

briana Jun 3, 2025 01:37:00 AM

Summary: nice

May 18, 2025 11:47:15 PM

Summary: The reception area and hallways are not nice but the room was big and clean and so was the bathroom.

Elizabeth May 9, 2025 11:32:58 PM

Summary: We had a good time at this hotel. We were running a little late and thankfully I had called ahead to let the front desk know, when we were visiting check in was unavailable after 9pm so keep that in mind and let staff know if you'll be arriving later. The hotel was undergoing renovations when we stayed so the hotel was a little messy but nothing egregious. Friendly and helpful staff.

Michael S Apr 28, 2025 04:10:37 AM

Summary: The property was under extreme renovation and it was very messy except my room (new). Towel has brown spots . TV was ineffective. Bed linen was ridden with ugh! So I had to remove it from my sleeping. Cold draft from windows. AC is dirty with construction dusts. I am not satisfied with my staying. The maintainer should notify us that it is under renovation.

FAQ's

Is this West Springfield hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the West Springfield hotel have a swimming pool?

No, this West Springfield hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in West Springfield hotel?

Best-rates for the West Springfield hotel starts from $116 per night with includes Bedding/Linens, Wellness Facilities, Child Friendly, Kitchen, Security/Safety, Toiletries, Guest Services, Entertainment, Internet, Laundry, Air Conditioner, Parking, TV with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is West Springfield hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the West Springfield hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West Springfield hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the West Springfield hotel?

Based on the information reported by the owner or manager, the West Springfield hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for West Springfield hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the West Springfield hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $116