Biwako Hanakaido | Hotel in Otsu

| 9.2 (424 Reviews) | 12 Bathrooms 50 Guests

Hotel in Ogoto, Otsu

Biwako Hanakaido features outdoor and indoor hot-spring baths, 3 dining options and rooms with a balcony and Lake Biwako views. It also has a garden and a sauna, while the lobby offers free WiFi. A free shuttle runs to/from JR Ogoto-Onsen Station, which is a 5-minute ride away. Japanese-style rooms have a tatami (woven-straw) floor and traditional futon bedding, while Western rooms come with beds and a sofa. All rooms all soundproof and air-conditioned, and fitted with a flat-screen TV, a fridge and an attached bathroom. Biwako Hanakaido has a 24-hour front desk, drinks vending machines and a souvenir shop. Guests can unwind in gender-separate public hot-spring baths, or rent a family bath for private use. Guests can enjoy kaiseki traditional multi-course dinner featuring original dishes based on Kyoto cuisine, seasonal ingredients and local specialties. The property also houses cafe hanakomachi and soba noodle restaurant. Room service is available. Biwako Hanakaido is a 15-minute drive from the Omi Jingu Shrine and Saikyo-ji Temple.

Biwako Hanakaido is located in Otsu.

This 72 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Fireplace/Heating, Guest Services, Entertainment, and several others. This is a 4 star rated property and has over 424 reviews with the average score of 9.2 . Coming to Otsu and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 72 Bedrooms Hotel if you want to learn more about this PerfectforWeddings place in Otsu. These details are authentic, as they are provided by our partner, booking.com.

This Biwako Hanakaido in Otsu is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Biwako Hanakaido”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner
Parking
Designated Smoking Area
View
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Kitchen

Policies

Check-in The minimum age for check-in is 18

Pet Policy Pets are not allowed

Other Policy Guests are kindly requested to indicate the mean of transportation to the property at the time of booking, in order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the special requests box when booking, to use the property's free shuttle, please make a reservation in advance and call the property when you arrive at the ogoto onsen station. contact details can be found on the booking confirmation, guests with children must inform the property in advance of the number of children and their respective ages as different rates are applicable according to their age. please note that facility fees apply to children using existing beds, please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. for extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. guests may not be accommodated if there is no availability, please inform the property in advance if you have any food allergies or dietary needs, for children aged 0 to 5, bedding and meals are not included in the price. additional fees apply for bedding and meals, for dinner-included reservations, a japanese meal is served between 17:30 and 20:00.guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests, this property does not accommodate bachelor(ette) or similar parties, guests must check in by 19:00 to eat dinner at this property. guests checking in after this time may not be served dinner, and no refund will be given.

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Reviews

Mark, USA Jul 31, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: The staff, service, accommodations, facilities and food were all top notch.

Summary: We couldn’t ask for a better experience.

Sandcastle, USA Jul 20, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Staff are super caring and I felt overwhelmed. The place is clean. Family friendly. All the meals, especially dinner, are top notched. The osen condition is perfect. I wish the pool would be a bit bigger but that's plenty to use for my family of 5. I will definitely come back with friends and family again

Negative: I know it is Japanese tradition but I noticed staff only talked to my husband who does not speak a word of Japanese when I am fluent in Japanese. Every time I booked a dinner they always went to to my husband for confirmation , whom turned to me and questioned why I didn't confirm with the staff. The bill always sent to my husband and I felt almost invisible except they gave me a stack of clothing and sandals including the ones for the boys. The meals are delicious but too heavy for small eaters. I wish kids size would be smaller. Also , when you called at the train station for shuttle, the staff couldn't understand English. I am glad I speak Japanese. I wonder what happen to those who cannot speak

Summary: Great hospitality, wonderful facility. Definitely need help with English translation

Ginger, Canada Jul 8, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

JJ, Australia Jul 6, 2025 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Such a comfortable and luxurious stay. Loved how spacious our room was and the view. The private hot tub in our room was beautiful, with a nice view of the lake. The yukatas provided that we could wear around the hotel was a special touch. The kaiseki dinner was amazing - the staff were extremely pleasant and the food was phenomenal. The breakfast was also a nice experience. Both dinner and breakfast were included in our stay. They also provided so well for our baby - he was only 5 months so could not use most things they provided, but he did lie in the baby rocker that they provided while we had dinner. Very thoughtful. Both my husband and I used the public baths - such a calming and serene experience, especially the outdoor area. It was such a relaxing stay and it was a shame that we only had one night here.

Negative: That we only had one night!!

Summary: Beautiful, quiet, and relaxing stay

Sofia, Sweden Jun 21, 2025 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Ilona, Canada Jun 10, 2025 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The staff were absolutely amazing and the facility is beautiful. We had a great time enjoying the Onsen, delicious food, and seeing the nearby temples.

Timo, Finland Jun 8, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: This place is a real gem for relaxation. Our room had a great view to the Biwa lake, comfy beds, and an open air bath. Our first dinner was a 10+ plate Kaiseki menu, and as our second dinner we chose crab shabu shabu, which was excellent as well. Tried public onsens (indoor and outdoor pools), private onsen, and massage. Wore Yukatas the whole time :) All public and private areas were exceptionally spacious. The staff were very welcoming. There was a shuttle to/from the nearest train station.

Negative: Breakfast is traditional Japanese, and for Western kids in particular this is something to be aware of. I won't count it against the hotel, though, since it clearly belongs to the traditional ryokan style.

Summary: A real gem for relaxation

Peter, USA Jun 7, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Clean and beautiful

Monrawee, Thailand Jun 1, 2025 07:00:00 AM

Reviewer Type: Extended Group

Travel Purpose: leisure

Kevin, USA Aug 16, 2024 07:00:00 AM

Reviewer Type: Extended Group

Travel Purpose: leisure

FAQ's

Is this Biwako Hanakaido pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Biwako Hanakaido?

Check-in time for Biwako Hanakaido starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Biwako Hanakaido have a swimming pool?

No, this Biwako Hanakaido does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Biwako Hanakaido?

Best-rates for the Biwako Hanakaido starts from $314 per night with includes Transportation/Shuttle, Security/Safety, Spa, Hot Tub, Business Services, Restaurant, Designated Smoking Area, Wheelchair Accessible, Accessibility, Wellness Facilities, Fireplace/Heating, Guest Services, Entertainment, Child Friendly, Air Conditioner, Parking, Internet, Kitchen, View with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Biwako Hanakaido a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Biwako Hanakaido wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Biwako Hanakaido is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Biwako Hanakaido?

Based on the information reported by the owner or manager, the Biwako Hanakaido indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Biwako Hanakaido?

Based on the information reported by the owner or manager, details for the cancellation policy for the Biwako Hanakaido are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $314