The Marco Polo | Hotel in Mackay

| 8.2 (1486 Reviews) | 7 Bathrooms 21 Guests

Hotel in West Mackay, Mackay

The Marco Polo Mackay is 5 minutes’ drive from the Ooralea Racecourse. Mackay Airport, Melaleuca Forest and Central Queensland University Mackay are each a 10-minute drive away. All rooms have a flat-screen TV as well as a refrigerator and tea and coffee making facilities. The bathroom includes a hairdryer and free toiletries. Recently fully refurbished and with the most comfy beds in town plus free Wi-Fi, free car parking and a pool, The Marco Polo is the perfect base for your business or leisure trip to Mackay

The Marco Polo is located in Mackay.

This 37 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Fireplace/Heating, Breakfast, View, and several others. This is a 4 star rated property and has over 1486 reviews with the average score of 8.2 . Coming to Mackay and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 37 Bedrooms Hotel if you want to learn more about this PerfectforWeddings place in Mackay. These details are authentic, as they are provided by our partner, booking.com.

This The Marco Polo in Mackay is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Marco Polo”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Wellness Facilities
Spa
Fireplace/Heating
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in The minimum age for check-in is 18

Cancellation policy Special conditions

Payment Policy Credit card required

Pet Policy Pets are not allowed

Other Policy Please note that there is a 3% charge when you pay with an american express or jbc and 1.95% when you pay a visa card or mastercard.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

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Reviews

James, Australia May 12, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Stacy, Australia May 10, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: business

Laronia, Australia May 10, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Clean and comfortable beds

Negative: parking is very tight

Summary: Comfortable stay and very friendly staff

Margaret , Australia May 7, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: The motel looked as if has been renovated & looks refreshed. The bed is very comfortable.

Negative: A little noisy

Patience, Australia May 7, 2026 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: The location and the staff

Negative: It was dusty

Summary: It was comfortable

Kim, Australia May 4, 2026 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Clean

Negative: No kitchenette

Carolyn, Australia Apr 29, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: The staff were absolutely fantastic, rooms were clean and the bed was so comfortable, best nights sleep I've had in a long time

Negative: Plane noise flying overhead

Summary: Fantastic value for money

Mark, Australia Apr 27, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Quite and clean

Summary: We had a very comfortable night

Blaide, Australia Apr 26, 2026 07:00:00 AM

Reviewer Type: Extended Group

Travel Purpose: leisure

Steven, Australia Apr 24, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Clean friendly staff

FAQ's

Is this The Marco Polo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Marco Polo?

Check-in time for The Marco Polo starts counting from 2:00 PM and check-out is until 12:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Marco Polo have a swimming pool?

Yes, this The Marco Polo has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Marco Polo?

Best-rates for the The Marco Polo starts from $89 per night with includes Security/Safety, Wellness Facilities, Parking, Pool, Designated Smoking Area, Accessibility, Child Friendly, Internet, Laundry, Guest Services, Air Conditioner, Balcony/Terrace, Oceanfront, Spa, Fireplace/Heating, Breakfast, View, Ocean View with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is The Marco Polo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Marco Polo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Marco Polo has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Marco Polo?

Based on the information reported by the owner or manager, the The Marco Polo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Marco Polo?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Marco Polo are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $89