Cool Palms Motel | Hotel in Mackay

| 7.2 (398 Reviews) | 6 Bathrooms 19 Guests

Hotel in West Mackay, Mackay

Cool Palms Motel is a 5-minute drive from Caneland Central shopping center and a 6-minute drive from Mackay city center. It is an 11-minute drive from Mackay Airport. All rooms are on the ground floor and have a private bathroom, flat-screen TV, air-conditioning and a dining table. You can park your car in one of the free parking spaces provided. Guests can relax in the fully fenced outdoor pool and barbecue area. Cool Palms Motel offers an after hours check in service and free WiFi.

Cool Palms Motel is located in Mackay.

This 14 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Sports/Activities, Fireplace/Heating, and several others. This is a 4 star rated property and has over 398 reviews with the average score of 7.2 . Coming to Mackay and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 14 Bedrooms Hotel if you want to learn more about this PerfectforWeddings place in Mackay. These details are authentic, as they are provided by our partner, booking.com.

This Cool Palms Motel in Mackay is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Cool Palms Motel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Balcony/Terrace
Accessibility
Security/Safety
Sports/Activities
Fireplace/Heating
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Policies

Check-in The minimum age for check-in is 18

Cancellation policy Free cancellation

Payment Policy Credit card required

Pet Policy Pets are not allowed

Other Policy Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

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Reviews

Pamela, Australia May 5, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Negative: Light above the bed didn’t work,Door was a little stiff to open,could do with a power point near the the eating table and a couple more pillows

Summary: It was clean, beautiful comfy bed very friendly staff

Rebekah, Australia Apr 25, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Comfortable bed, friendly staff.

Negative: No toilet paper. Some mould in shower and water damage to vanity. 2 week stay, search for stay included laundry, was not available on-site.

Summary: Confirm services are available before stay.

Hamish, Australia Apr 13, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Laufili Joseph, Australia Mar 30, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Parsons, Australia Mar 9, 2026 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Convenient location

Negative: The car parks were on the smaller size The reception was not open the hours stated on the door (8am-7pm) we tried to buy drinks at 6pm on first night then was open at 830am morning we left Didn’t like the smokers on either side of our room smoking out the front of them

Summary: Convenient

Ariiki, Australia Mar 4, 2026 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Black Kite, Australia Jun 23, 2025 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Late check in available, there is a phone number posted at the reception. You can park outside your room.

Negative: I stayed at this motel three years ago and now it is quite run down. I just needed a basic room for the night while on the road and it was fine for that but I wouldn't choose it for a longer stay.

Summary: Basic motel for overnight stay.

Gaye, Australia Jun 22, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Jun 18, 2025 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Staff were very accommodating

Andrew, Australia Jun 10, 2025 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: business

FAQ's

Is this Cool Palms Motel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cool Palms Motel?

Check-in time for Cool Palms Motel starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cool Palms Motel have a swimming pool?

Yes, this Cool Palms Motel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cool Palms Motel?

Best-rates for the Cool Palms Motel starts from $73 per night with includes Sports/Activities, Fireplace/Heating, Guest Services, Barbecue/Outdoor Cooking, Internet, Balcony/Terrace, Child Friendly, Parking, Pool, Designated Smoking Area, View, Accessibility, Laundry, Air Conditioner, Breakfast, Security/Safety with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Cool Palms Motel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cool Palms Motel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cool Palms Motel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cool Palms Motel?

Based on the information reported by the owner or manager, the Cool Palms Motel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cool Palms Motel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cool Palms Motel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $73