Reef Resort Motel | Hotel in West Mackay

| 7.6 (322 Reviews) |  1 Bathroom
West Mackay Hotel | Reef Resort Motel

Hotel in West Mackay

This motel features an outdoor pool, a restaurant, and conference space. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, free newspapers, and a front-desk safe.
Reef Resort Motel offers 35 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Mackay motel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.


Recreational amenities at the motel include an outdoor pool.

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Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Toiletries
  • Guest Services
  • Breakfast
  • Heating
  • Internet
  • Kitchen
  • Laundry

Policies

Check-in
Check-in Check-in start time: 2:00 pm; check-in end time: 8:00 pm early check-in is available for a fee early check-in subject to availability late check-in fee for check-in between 8:30 pm and 10:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out A late check-out fee will be charged check-out before 10 am late check-out subject to availability
Payment Policy
Payment Policy Fee for full breakfast: approximately aud 10.00 to 35.00 per person early check-in is available for a fee (subject to availability) late check-in fee for check-in between 8:30 pm and 10:00 pm late check-out is available for a fee (subject to availability) crib (infant bed) fee: aud 11.0 per night rollaway bed fee: aud 15.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy
Child Policy Children are welcome. rollaway/extra beds are available for aud 15.0 per day. cribs (infant beds) are available for aud 11.0 per night.
Pet Policy
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

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Reviews

Melinda Dec 28, 2025 10:46:26 AM
Summary: The property is run down and doesn't depict the online photos well. The bed was terrible with springs sticking through and our bathroom was unfortunately dirty with hair strands in the shower and around the sink, rubbish in the bin and dirty tissues on the counter. The carpet in the room is lifting and lumpy, with marks all over. There were no glasses or water in the fridge. A kettle was present but no items to make a tea or coffee. The two lamps in the room didn't work and two of the three lights had blown bulbs. The tv was glitching and it was hard to park in the small spaces provided. Disappointing experience.
Brooke Sep 16, 2025 11:49:45 PM
Summary: The botanic gardens was a close walk away, same as a 24/7 IGA -Cole’s. Close to the airport
Joel Aug 28, 2025 03:27:24 PM
Summary: The property is in a good location for travelling through. The beds need updating urgently and they squeak... a lot!! Parking is first in best dressed, so if you go out for dinner, you'll likely lose you close spot and have to park elsewhere. Restaurant was closed for dinner and breaky.
Aug 6, 2025 01:47:11 PM
Summary: It felt under the standard, or at least below the ones I stayed before for same price.
Tom May 26, 2025 10:07:50 AM
Summary: Looking a little tired and dated and needs up-grading. Room very basic. Helpfulness of staff was very good.
Keith Jan 14, 2025 03:55:54 AM
Summary: Room was dated within, broken fittings including fridge. Bed was clean.
Dean Dec 10, 2024 03:55:29 AM
Summary: Friendly staff and clean room
Carlene Sep 1, 2024 09:04:11 AM
Summary: No spare pillows couldn’t turn the hot water tap on the when we did we couldn’t turn it off dripped non stop all night
Alexander Aug 1, 2024 09:03:13 AM
Summary: Cheap and nasty….. handy work done by owners and it’s easy to tell. The “buffet” was pretty much their family dining room. This place needs a good hard look at itself as I wouldn’t even pay the $135 that I did. More like a $70/night place. Dirt, mould and stains from previous people staying as well as linens smelt like they weren’t washed properly.
bruce Jul 24, 2024 03:02:47 PM
Summary: You get what you pay for. I did not expect the resort to be in such disrepair and to be so noisy. The traffic from the highway is constant and you hear every plane take off. The on site secure parking is very tight and it is difficult to manoeuvre a big vehicle around. Next time I will do more research and pay more money for a more comfortable and quiet location.

FAQ's

Is this Reef Resort Motel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Reef Resort Motel have a swimming pool? 

Yes, this Reef Resort Motel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Reef Resort Motel? 

Best-rates for the Reef Resort Motel starts from $100 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, TV, Business Services, Bedding/Linens, Wellness Facilities, Restaurant, Toiletries, Guest Services, Breakfast, Heating, Internet, Kitchen, Laundry with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Reef Resort Motel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Reef Resort Motel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Reef Resort Motel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Reef Resort Motel? 

Based on the information reported by the owner or manager, the Reef Resort Motel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Reef Resort Motel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Reef Resort Motel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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