Iberostar Waves Tucan - All Inclusive | Resort in Playa del Carmen

| 8.7 (271 Reviews) | 22 Bathrooms 53 Guests

Playacar Zona Hotelera Resort | Iberostar Waves Tucan - All Inclusive

Resort in Playacar Zona Hotelera, Playa del Carmen

Facing the beachfront, Iberostar Waves Tucan - All Inclusive offers 5-star accommodations in Playa del Carmen and features a garden, terrace and restaurant. Among the various facilities of this property are a bar, water sports facilities and a tennis court. The resort has an outdoor swimming pool, fitness center, evening entertainment and a kids' club. The resort will provide guests with air-conditioned rooms with a closet, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. All rooms at Iberostar Waves Tucan - All Inclusive come with a seating area. Breakfast is available, and includes buffet, continental and American options. The accommodation has a playground. You can play pool at Iberostar Waves Tucan - All Inclusive. Speaking German, English, Spanish and French at the 24-hour front desk, staff are ready to help around the clock. Playacar Beach is a 12-minute walk from the resort, while Playa del Carmen Maritime Terminal is 1.8 miles away. Cozumel International Airport is 21 miles from the property, and the property offers a paid airport shuttle service.

Iberostar Waves Tucan - All Inclusive is located in Playa del Carmen.

This 22 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Entertainment, Breakfast, and several others. This is a 5 star rated property and has over 271 reviews with the average score of 8.7 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 22 Bedrooms Resort if you want to learn more about this PerfectforWeddings place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Iberostar Waves Tucan - All Inclusive in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Iberostar Waves Tucan - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner
Parking
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet

Policies

Check-in The minimum age for check-in is 18

Payment Policy Credit card required

Pet Policy Pets are not allowed

Other Policy Credit card charge info:, the reservation charge will appear on the credit card statement in the name of: hotelera playamar, s.a. of c.v. for more information about the charge for this reservation, please contact the hotel. the name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation. the same credit card and government-issued id must be presented upon check-in. payments are not accepted at the hotel. reservations that have not been paid for will be canceled before arrival. if an invoice is requested, it will be issued by hotelera playamar, s.a. de c.v, based in mexico, an environmental fee of 32.57 mxn per night per room must be paid upon check-in, the type of bed selected is subject to availability at the hotel. the property does not accept reservations of 10 rooms or more. all bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions, guests are required to show a valid id and credit card upon check-in at the hotel. all special requests are subject to availability and may incur additional costs. it is essential that the primary reservation holder be 18 years or older at the time of check-in at the hotel, please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. contact details appear on the booking confirmation, children policy:, from 0 - 2.99 years: baby, from 3 - 12.99 years: child paying child rate, from 13 years old: adult rate, child rates are available in the hotel reservations department.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

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Reviews

marc, France Aug 31, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Maite, Argentina Aug 21, 2025 07:00:00 AM

Reviewer Type: Extended Group

Travel Purpose: leisure

Florin Sebastian, Romania Aug 12, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: All

Mary, Ireland Aug 7, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Summary: Fabulous in every way

Jamie, United Kingdom Aug 6, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

carolina, Canada Aug 1, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: The animals

Negative: Not very nice people attending One of the staff wanted to me to buy for a very high price a spot to watch the fire show

Summary: Fine

Paiz Garcia, Mexico Jul 26, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Jul 25, 2025 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Breakfast was great. Many choices.

Negative: The extra 300 in Iberostar money couldn’t be applied to much and you you had to spend a lot to use it.

Summary: Would definitely come back.

Richard, United Kingdom Jul 23, 2025 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Good food and facilities. Friendly staff

Summary: Lovely holiday

Jul 23, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Breakfast buffet was great, located near our hotel block so very easy to get to. The breakfast was always very good, such a great variety of foods and cultures represented.

Negative: Our hotel room was sub par. As a family with a 2 and 6 year old we were located very close to the theatre and bar which was loud when trying to get the children to bed. The toilet flooded on our first night completely flooding our room, fortunately we had none of our shoes or clothing on the floor at the time. They fixed the pipe the next day so that part wasn’t an issue again. However there was an issue with the sewage, every time the toilet was flushed in an upstairs apartment the smell of raw sewage would flood our bathroom, deeming it unusable for up to two hours. I did not keep our toothbrushes in the bathroom as I didn’t deem it sanitary. I told the concierge and there response was “we will look into it” it got better for our second week but the first week was bad. Our beds were so uncomfortable my husband and I barely slept. The family room was two queen size beds so it was mostly one parent with one child (sometimes one parent two children) and unfortunately My toddler fell out of the bed onto the hard tile floor and the only option they had was a crib which he would not have slept in. From then on we made sure that he had a pillow next to him and pillows in the floor in case it happened again. The beds were secured to the floor as well so we couldn’t push them against the wall to give us a better option.

Summary: The pool, beach, buffet, animals and general ambience were all great.

FAQ's

Is this Playacar Zona Hotelera resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Playacar Zona Hotelera resort?

Check-in time for Playacar Zona Hotelera resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Playacar Zona Hotelera resort have a swimming pool?

Yes, this Playacar Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playacar Zona Hotelera resort?

Best-rates for the Playacar Zona Hotelera resort starts from $386 per night with includes Breakfast, Hot Tub, Air Conditioner, Balcony/Terrace, Oceanfront, Accessibility, Security/Safety, EV Charge Station, Restaurant, View, Business Services, Toiletries, Guest Services, Child Friendly, Internet, Parking, Pool, Sports/Activities, Spa, Bar, Ocean View, Transportation/Shuttle, Wellness Facilities, Entertainment with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Playacar Zona Hotelera resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playacar Zona Hotelera resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playacar Zona Hotelera resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playacar Zona Hotelera resort?

Based on the information reported by the owner or manager, the Playacar Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playacar Zona Hotelera resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Playacar Zona Hotelera resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Resort Availability

Nightly rates from:

US $386