Iberostar Waves Quetzal - All Inclusive | Resort in Playa del Carmen

| 8.2 (145 Reviews) | 20 Bathrooms 49 Guests

Playacar Zona Hotelera Resort | Iberostar Waves Quetzal - All Inclusive

Resort in Playacar Zona Hotelera, Playa del Carmen

Featuring a restaurant, bar and views of sea, Iberostar Waves Quetzal - All Inclusive is located in Playa del Carmen, a 14-minute walk from Playacar Beach. Featuring a garden, the 5-star resort has air-conditioned rooms with free WiFi, each with a private bathroom. The resort has an outdoor swimming pool, hot tub, evening entertainment and a kids' club. At the resort, every room has a desk. The rooms are equipped with a coffee machine, while certain rooms also offer a balcony and others also have pool views. All rooms in Iberostar Waves Quetzal - All Inclusive are equipped with a flat-screen TV and free toiletries. Guests at the accommodation can enjoy a buffet breakfast. Speaking German, English, Spanish and French, staff are willing to help at the 24-hour front desk. Playa del Carmen Maritime Terminal is 1.9 miles from Iberostar Waves Quetzal - All Inclusive, while ADO International Bus Station is 2 miles from the property. Cozumel International Airport is 20 miles away.

Iberostar Waves Quetzal - All Inclusive is located in Playa del Carmen.

This 20 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Child Friendly, Parking, and several others. This is a 5 star rated property and has over 145 reviews with the average score of 8.2 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 20 Bedrooms Resort if you want to learn more about this PerfectforWeddings place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Iberostar Waves Quetzal - All Inclusive in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Iberostar Waves Quetzal - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner
Parking
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet

Policies

Check-in The minimum age for check-in is 18

Payment Policy Credit card required

Pet Policy Pets are not allowed

Other Policy The reservation charge will appear on the credit card statement in the name of: hotelera playamar, s.a. of c.v. for more information about the charge for this reservation, please contact the hotel. the name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation. the same credit card and government-issued id must be presented upon check-in. payments are not accepted at the hotel. reservations that have not been paid for will be canceled before arrival. if an invoice is requested, it will be issued by hotelera playamar, s.a. de c.v, based in mexico, an environmental fee of 32.57 mxn per night per room must be paid upon check-in, the type of bed selected is subject to availability at the hotel. the property does not accept reservations of 10 rooms or more. all bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions, guests are required to show a valid id and credit card upon check-in at the hotel. all special requests are subject to availability and may incur additional costs. it is essential that the primary reservation holder be 18 years or older at the time of check-in at the hotel, please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. contact details appear on the booking confirmation, children policy:, from 0 - 2.99 years: baby, from 3 - 12.99 years: child paying child rate, from 13 years old: adult rate, child rates are available in the hotel reservations department.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

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Reviews

Elena Catalina, Germany Aug 2, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Located 1 hour away from Cancun airport, a short taxi ride from Playa del Carmen (15€ taxi ride). 5min walk from hotel a small souvenirs area, pharmacy etc, all inclusive family friendly a gated community so quite safe. Tucan and Quetzal both share the common area and are located on the outside of the central jungle area with the restaurants, pools, etc. lovely to see so many animals running free around the property. All inclusive family friendly with plenty of activities for kids, large pools, and free rental of balls, ping pong , billiard. Staff was always friendly. 6 restaurants on site, the Italian and the Japanese one needed reservations. They didn’t all have open for breakfast, lunch or dinner, so sometimes long waiting to be seated. Favorite was Cozumel restaurant. Snack bar and ice cream bar, plenty of drink bars.

Negative: We arrived around 1pm and waited for our rooms until, which were not ready until after 3:30pm. Then the room keys were not properly activated, so we had to walk back to the reception to get them reactivated. We had two rooms and one of the rooms had a very loud AC, which made sleeping very uncomfortable. Plus: it was so loud it covered the noise from the neighboring hotel club with their loud party music till 2am. The rooms are quite old and it’s visible that changes haven’t been made since it was built, but the rooms were clean. The seats at the pool were blocked before 7am, and the pool management didn’t do anything about empty blocked seats until midday. Made it difficult to find a seating area. The sea shore was covered in brown algae when we were there so everyone was hogging the pool.

Summary: Great for families, needs repairs

Sowmya, USA Jan 8, 2025 08:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Ceyhun, Netherlands Aug 28, 2024 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Leonore, Curaçao Aug 7, 2024 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: This was our second stay and we loved every bit of it again! Great staff, great food, beautiful surroundings..

Negative: Only thing that could be improved is the interior of the rooms we think and we did not like the tiles as head board of the bed.

Summary: Amazing family holiday!

Valeriya, USA Jul 13, 2024 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Catrina, Canada Jul 4, 2024 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Staff are great and facilities are beautiful . Everyone is friendly and helpful

Negative: Takes awhile to get your drinks at the bars and selection could be improved. Coffee is also not very good

Summary: Fantastic

zac, Australia May 9, 2024 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Great amount of pools and restaurants, staff very friendly and accommodating

Negative: There was only a swim up bar in the adult pool, if you were in one of the other pools you had to get out of the pool and walk up to the other bar.

Summary: Perfect stay in Playa

FAQ's

Is this Playacar Zona Hotelera resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Playacar Zona Hotelera resort?

Check-in time for Playacar Zona Hotelera resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Playacar Zona Hotelera resort have a swimming pool?

Yes, this Playacar Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playacar Zona Hotelera resort?

Best-rates for the Playacar Zona Hotelera resort starts from $286 per night with includes Parking, View, Balcony/Terrace, Wellness Facilities, Bar, Guest Services, Hot Tub, Internet, Pool, Oceanfront, Security/Safety, EV Charge Station, Business Services, Sports/Activities, Air Conditioner, Restaurant, Ocean View, Spa, Entertainment, Breakfast, Child Friendly with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Playacar Zona Hotelera resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playacar Zona Hotelera resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playacar Zona Hotelera resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playacar Zona Hotelera resort?

Based on the information reported by the owner or manager, the Playacar Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playacar Zona Hotelera resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Playacar Zona Hotelera resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Resort Availability

Nightly rates from:

US $286