Hotel Mundo Maya Palenque | Hotel in Palenque

| 9.6 (317 Reviews) |  1 Bathroom  Wedding Venue
Palenque Hotel | Hotel Mundo Maya Palenque

Hotel in Palenque

Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and spa services.
Hotel Mundo Maya Palenque offers 144 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. 60-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Palenque hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.


2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet

Policies

Check-in
Check-in Check-in start time: 3:00 pm; check-in end time: 11:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out Check-out before noon
Payment Policy
Payment Policy Fee for continental breakfast: approximately mxn 221 for adults and mxn 221 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy
Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system

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Reviews

Joana Sofia Apr 21, 2026 04:46:44 AM
Summary: The best hotel experience I’ve ever had! The design is stunning, and the room was perfect. I loved the peaceful jungle atmosphere and the great pool. Total perfection!
Edgar Apr 4, 2026 02:33:20 AM
Summary: Todo excelente
carolyn Mar 23, 2026 07:24:43 AM
Summary: Beautiful setting and friendly helpful staff
wilson Feb 24, 2026 04:39:06 AM
Summary: One of the best and safest Hotel/Resort in Chiapas. We stayed 5days total. The best part of the Mundo Maya Hotel? You are immersed in nature and surrounded by the jungle. My daughter loves animals and the primary reason we chose this hotel. We saw 4 colorful macaws flying by while eating breakfast at the restaurant terrace, saw howler monkeys, a gigantic owl butterfly landed on her head, tarantula, geckos etc too many to list. The sound of the crickets at night is magical and seeing the stars sitting by the pool was beautiful. My daughter and I had nightly walks around the hotel with our flashlight looking for insects along their lighted wooden pathways. The hotels also has a mayan burial site close to the spa area. The hotel is conveniently located across the ticket office of the Palenque Ruins. The resort has bike rentals too if you prefer to use that to visit the ruins. This resort is new and just opened April 2025. Everything is new, clean and well maintained. This is an incredible hotel being owned by the government and is a national gem! The resort employs Mexican National Guards as their security team. The lobby area has billiards, fusbol, and pingpong (which we enjoyed playing many times a day). The pool area is beautiful and clean. Our room was cleaned daily. Hot shower works each time. TV remote was complicated to use. Wifi was great only at the lobby area. Food at their restaurant had good variety of western and Chiapaneco food but was mediocre in general.
John Feb 4, 2026 09:41:58 AM
Summary: Very beautiful hotel set in lush jungle super convenient to the National Park. Ample pool area Room was almost perfect. Nice comfortable bed. Great shower. Soft towels. Air/Heat. Strong wifi. TV worked. Clean! Excellent massage at spa…but took some effort to get appts. We went around in circles but eventually succeeded and someone was able to set a date/hour for services. Complimentary transport to Tren Maya was greatly appreciated. However…recommend avoiding the restaurant. First meal was ok…just thought it odd I couldn’t leave a tip on my credit card. Tips must be in cash. Second and third meals…foods to be hot were cold. Crunchy was soggy. Lacked seasoning. We gave up and found excellent places to eat in town. Cab ride to/from $5 usd.
Ivonne Feb 3, 2026 09:01:03 AM
Summary: -
Ruben Feb 2, 2026 10:59:44 AM
Summary: Room excelent condition, staff friendly and porfessional, restaurant with good food
Ronna Feb 1, 2026 01:00:27 PM
Summary: Lovely property, comfortable rooms, and very friendly staff who helped us arrange tours and taxis. We also enjoyed nice massages at their outdoor spa. The food was fine, but we don’t usually expect too much from resorts. We’re happy we picked a place that was closer to nature at this location.
Lázaro Jan 26, 2026 03:30:47 AM
Summary: These hotels are part of a hotel chain run by the Mexican government in conjunction with the Tren Maya project. They are all extremely convenient to the various archaeological sites (in this case Palenque), and very affordable - particularly for international travelers, but they are also intended to be within the reach of national tourists - while providing the full amenities of a five star resort: gym, pool, balcony, excellent food, gorgeous gardens, etc. Staff is very helpful and accommodating. Also, I'll note the hotel itself wasn't at all crowded during the 2025 winter holidays, making it still a bit of a hidden gem. If you are the kind of person that wants to support the Mexican democratic socialism project (4T), that's also an additional reason to stay here. However, to be honest, these hotels are a great deal regardless of one's politics. I've stayed in two Hotel Mundo Maya hotels and found both of them similarly excellent (they are very much built and run along a similar template). I would strongly recommend considering them if visiting any of the Mayan ruins across the train route! For this one in particular, the Palenque archaeological site's entrance is right across the street from the hotel's parking lot (a short shuttle ride or very reasonable walk from the reception). p.s. I am from Mexico, but living abroad. This review is in English just because I am aiming it towards international tourists, since they are less likely to know about this hotel chain.
Nadia Alejandra Jan 24, 2026 03:48:17 AM
Summary: Todo excelente ✨

FAQ's

Is this Hotel Mundo Maya Palenque pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Mundo Maya Palenque have a swimming pool?

Yes, this Hotel Mundo Maya Palenque has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Mundo Maya Palenque?

Best-rates for the Hotel Mundo Maya Palenque starts from $116 per night with includes Wheelchair Accessible, Accessibility, Restaurant, Breakfast, Air Conditioner, Pool, Security/Safety, Guest Services, Child Friendly, Internet, Bar, Balcony/Terrace, Sports/Activities, Bedding/Linens, Wellness Facilities, Spa, Parking with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Hotel Mundo Maya Palenque a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Mundo Maya Palenque wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Mundo Maya Palenque is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Mundo Maya Palenque?

Based on the information reported by the owner or manager, the Hotel Mundo Maya Palenque indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Mundo Maya Palenque?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Mundo Maya Palenque are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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