Tru by Hilton Chicopee Springfield | Hotel in Chicopee

9.0 (1002 Reviews) | 1 Bathroom

Chicopee Hotel | Tru by Hilton Chicopee Springfield

Hotel in Chicopee

Hotel in Chicopee with a 24-hour fitness center and an indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center.
Weekly housekeeping is available.
Tru by Hilton Chicopee Springfield offers 108 accommodations with irons/ironing boards and blackout drapes/curtains. Beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: noon contactless check-in available late check-in subject to availability minimum check-in age: 21

Check-out Check-out before noon contactless check-out available

Payment Policy Pet fee: usd 75 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Pet Policy 2 total pets pets allowed for an extra charge of usd 75 per accommodation, per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - c0004550610 the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

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Reviews

Paul Jan 1, 2026 10:05:49 AM

Summary: Breakfast was below average. The toppings menu for pancakes that they highlight is beliw average to most other hotels. Eggs taste like a powder egg mix. Room is very tiny with absolutely no place to put clothes. They recommend storing it under the bed. Overall well below average for a hilton property

Eric Dec 31, 2025 06:04:55 PM

Summary: Fun lobby setup, comfy beds. Walls somewhat thin, hopefully you have quiet neighbors. but not too much noise from road. Main complaint - housekeeping. They talked loudly outside my door at 930am despite having the do-not-disturb sign on the door (checkout at noon). Even crazier, they barged into my brothers room at 10am without knocking, while he was naked coming out of the shower. He also had the do-not-disturb sign on the door. Manager - please talk to your workers about these issues.

Loralee Dec 27, 2025 01:32:14 AM

Summary: Fast

Ron Dec 20, 2025 07:20:32 AM

Summary: Hot breakfast lacked no meat options. Rest was ok. Had to turn air on in winter because room was too hot.

Julian Dec 10, 2025 11:02:57 PM

Summary: Perfect

Bryan Dec 1, 2025 04:58:52 AM

Summary: Jonathan was extremely helpful and courteous ! An asset to the company!

Dorian Nov 15, 2025 10:03:38 AM

Summary: Will recommend

Kelly Nov 14, 2025 10:10:06 PM

Summary: The staff are amazing ! Shout out to Dani

R Bruce Oct 31, 2025 08:23:22 AM

Summary: Vibe is supposed to be hip. Reality is stark, cheap and uncomfortable - like a college dorm room. Within a few hundred ft of an interstate, so traffic noise all night. No coffee or fridge in room. One uncomfortable chair. Will never stay at a Tru again.

Flo Oct 26, 2025 06:06:54 AM

Summary: Although the room was clean and the bed pretty comfortable, the lack of hot water in the shower was incredibly disappointing. When I told the guy and the front desk he said “oh yeah they just told me that, I’m sorry”. So hav ooo no to start our day without a shower was obviously not ideal.

FAQ's

Is this Chicopee hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Chicopee hotel have a swimming pool?

Yes, this Chicopee hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chicopee hotel?

Best-rates for the Chicopee hotel starts from $111 per night with includes Child Friendly, TV, Balcony/Terrace, Accessibility, Sports/Activities, Bar, Air Conditioner, Security/Safety, Business Services, Guest Services, Parking, Bedding/Linens, Entertainment, Internet, Kitchen, Laundry, Pool, Wheelchair Accessible, Wellness Facilities, Breakfast with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Chicopee hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chicopee hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chicopee hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chicopee hotel?

Based on the information reported by the owner or manager, the Chicopee hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chicopee hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Chicopee hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $111