The Independence Inn Charlotte/Matthews Hotel | Hotel in Charlotte

| 7.4 (322 Reviews) | 1 Bathroom

East Forest Hotel | The Independence Inn Charlotte/Matthews Hotel

Hotel in East Forest, Charlotte

Hotel with free breakfast, in the vicinity of Bojangles' Coliseum
This smoke-free hotel features a 24-hour fitness center, a business center, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Housekeeping is available on request.
The Independence Inn Charlotte/Matthews Hotel offers 93 accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner
Parking
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 21

Check-out Check-out before 11 am express check-out available late check-out subject to availability

Payment Policy Early check-in is available for a fee (subject to availability) rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 10.0 per night. cribs (infant beds) are not available.

Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property uses a grey water recycling system

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Reviews

Kimberly Jul 14, 2025 02:02:22 AM

Summary: Our stay was so so...the toilet seat was wiggly, the bathroom door had one hinge, several issued keys had to be reset, noice in hallway at 1:30 AM and a girl showed up on our last day with a sheet wrapped around her to reception. She said all of her clothes were taken!!! I gave her some of mine. Other than that the young lady who works breakfast was excellent.

Kenneth Jun 28, 2025 10:12:13 PM

Summary: There was a stain on the sheet. The shower was broken. Our room was located next to outside stairs. People would go outside at all times and smoke weed and cigarettes then the smoke would fill our room.

Linda Jun 23, 2025 09:08:36 AM

Summary: Great location, friendly staff, excellent rooms

Beem Gleason Jun 12, 2025 09:38:48 AM

Summary: It was convenient.

ellen Jun 11, 2025 03:22:48 AM

Summary: We never received maid service. Refrigerator/ freezer was not working. It was needed. Bathtub had rust around drain, couldn’t take a bath. Very disappointed.

Jeffrey Pagan Jun 10, 2025 11:50:52 PM

Summary: The locations is great, it has breakfast included and Miss Carmen is super nice and helpful. The front desk is always there, they are nice and attentive. The only issue is the water, is super unstable pressure for the hot water if any, there was a few times when there was not working. Also the elevador is kinda scary since no light working on the board because of “maintenance”.

Bernard Jun 9, 2025 10:37:09 PM

Summary: The mattresses were awful. The pillows were worse and the sheets were cheap and thin. Musty smelling rooms.

Rebecca Jun 9, 2025 12:36:09 AM

Summary: The staff was nice and breakfast was good. It was typical breakfast -waffles, eggs, sausage, cereal, bread. However, the elevator buttons didn’t work. It just stopped at each floor. Also, one of the bathrooms (we had 2 rooms) had a very slow filling toilet. You only had 1 flush and had to wait an hour for the tank to fill again. The other room didn’t have the toilet issues. Rooms were cleaned and when we needed extra bedding for a pullout couch bed, it was given.

Marco Jun 9, 2025 12:01:53 AM

Summary: The hotel was overall okay. It’s older, water pressure isn’t the greatest in the shower. Our floor also has the aroma of weed throughout. Breakfast was decent. Staff was very friendly. Also nice to have chilis restaurant in the same parking lot.

Cindy Jun 6, 2025 10:47:51 AM

Summary: Friendly

FAQ's

Is this East Forest hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the East Forest hotel have a swimming pool?

No, this East Forest hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in East Forest hotel?

Best-rates for the East Forest hotel starts from $91 per night with includes Parking, Security/Safety, Business Services, Guest Services, Breakfast, Child Friendly, Kitchen, Air Conditioner, Wheelchair Accessible, Bedding/Linens, Wellness Facilities, Accessibility, Toiletries, Internet, Laundry with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is East Forest hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the East Forest hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the East Forest hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the East Forest hotel?

Based on the information reported by the owner or manager, the East Forest hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for East Forest hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the East Forest hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $91