Shangri-La Resort Shangri-La | Hotel in Shangri-La

| 9.1 (33 Reviews) | 9 Bathrooms 26 Guests

Deqen Hotel | Shangri-La Resort Shangri-La

Hotel in Deqen, Shangri-La

Shangri-La Resort, Shangri-La is managed by Shangri-La Hotels and Resorts, offering comprehensive services and 228 cozy and bright guest rooms between 2nd to 9th floors. Ganden Sumtseling Monastery is a 12-minute walk away. Ideally located in the center of Shangri-La, the hotel faces to Longtan Lake Park and located a 10-minute walk from Dukezong Ancient Town. Local markets and shopping streets are within walking distance of Shangri-La Resort, Shangri-La. Shangri-la Airport can be reached in 12 minutes by car from the resort. Designed in Yunnan and Tibetan style, each guest room features stunning mountain or garden views. Extra features air conditioning, flat-screen TV and mini-bar. The private bathroom comes with shower facilities, free toiletries and a hairdryer. Shangri-La Resort offers state-of-the-art facilities including swimming pool, gym, billiards and table tennis. Free airport transfer service is available based on request. Guests can enjoy international buffet and authentic cuisines at the on-site restaurants. Sichuan Style Hotpot is served on the second floor. A wide choice of food are available for buffet breakfast.

Shangri-La Resort Shangri-La is located in Shangri-La.

This 333 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Sports/Activities, Spa, and several others. This is a 5 star rated property and has over 33 reviews with the average score of 9.1 . Coming to Shangri-La and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 333 Bedrooms Hotel if you want to learn more about this PerfectforWeddings place in Shangri-La. These details are authentic, as they are provided by our partner, booking.com.

This Shangri-La Resort Shangri-La in Shangri-La is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Shangri-La Resort Shangri-La”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry

Policies

Check-in The minimum age for check-in is 18

Cancellation policy Free cancellation

Pet Policy Pets are not allowed

Other Policy Guests are required to show a valid government-issued id card or passport upon check-in, up to 2 children under 12 years old of a stay-in guest enjoy a free buffet meal at the on-site restaurant. this stay-in guest need to pay the full amount of the meal. extra children under 12 enjoy 50% discount on buffet meal, children under 12 years old of visitors enjoy 50% discount on buffet meal, one child under 12 years old enjoy a free extra bed in the room. each room can only accommodate 1 extra bed, please note that free airport shuttle service is possible upon special request. for those who are in need of such service, 24-hour prior direct contact with the property providing your arrival or departure details is needed. contact information can be found on the confirmation letter.

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Reviews

Leona, Singapore Sep 30, 2025 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Our stay at the Shangri-la Resort in Shangri-la City was magnificent from the time we checked in till our departure. The front desk attendant was patient in answering our questions and requests and made sure that our queries were well taken care of. The porter who escorted us to our room, took our luggage and gave us a thorough introduction to the hotel and its facilities - the warm welcome continued. Shangri-la City is at 3200m above sea level which can make many people feel unwell with altitude sickness, which affected my wife. The hotel caters for this by having an 'oxygen lounge' that is a room enriched with oxygen where guests can sit and relax whilst acclimating to the environment. The hotel rooms are well appointed with 5 star amenities. Furthermore, the hotel offers late check-outs when available and free transfers to/from the train station and airport. The hotel manager was attentive, responsive and went through extra mile to ensure we have a comfortable stay. In summary, we couldn't have asked for more.

Negative: none

Summary: Beautiful hotel with good location and service staff. Value for money! Highly recommended!

Kim, USA Sep 5, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: We had a fantastic stay at the Shangri-La resort and would highly recommend it! From the moment we arrived, we were impressed by the hotel's grandeur and beautiful decor. Our room was lovely—it was well-decorated, clean, and so cozy. We especially loved the high-quality amenities and the stunning view of the mountains and town. The complimentary breakfast was another highlight. There were so many delicious options, and we really enjoyed the variety. The staff were very attentive and always ready to help. While some didn't speak much English, we easily communicated using a translation app, and it was no problem at all. One of the most thoughtful things they did was surprise a family member with a birthday cake and a card. It was such a special touch that really showed their incredible hospitality. The resort is also in a great location. It was just a quick Didi ride to the ancient town, or a nice short walk if we felt like strolling. Plus, they even offer a convenient shuttle service to and from the airport or train station if you book it in advance. Overall, we had a truly wonderful time and can't say enough good things about our experience!

Negative: None

Ya Lin, Canada Sep 4, 2025 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The staff were really nice; however the room had a little bit of a smell when we were there. The windows also don't open all the way which didn't help with getting rid of the smell. The TV was located at a weird position on the wall, but the location of the hotel was pretty central to everything.

Dimitri, United Kingdom Aug 26, 2025 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Beautiful hotel, with excellent facilities inside and a delicious breakfast available.

Negative: Very few people speak English at the desk when you check in and check out.

tat hean, Malaysia Aug 19, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Peaceful and close to tourist attractions

Negative: Could promote the facilities better

Summary: Highly recommended

Abigail, Singapore Jul 1, 2025 07:00:00 AM

Reviewer Type: Extended Group

Travel Purpose: leisure

Positive: Beautiful decor - Tibetan style yet not overtly religious. Still with Shangri-La’s signature scent in the lobby. Modern and comfortable rooms. Excellent location within 15mins walk to the Old Town. Service was personalised and staff were very helpful. Breakfast spread was great.

Negative: Nothing

Summary: Love the Shang

Suen Kien, USA May 21, 2025 07:00:00 AM

Reviewer Type: Extended Group

Travel Purpose: leisure

Positive: Location

Negative: Lobby is very cold. Room lacked ventilation. Unable to control heat or cold. Staff could be friendlier. For a five star hotel, they had a hard time comprehending English.

Summary: Although the lobby is grand and beautiful, I did not feel the room was comfortable due to lack of ventilation. Room was

Yang Jein, Malaysia May 19, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Mikhail, France May 1, 2025 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Mun, Singapore Apr 25, 2025 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Clean and amazing ambiance. service staff was good and helpful in suggesting places to tour.

Negative: Nothing

Summary: Pleasant and restful

FAQ's

Is this Shangri-La Resort Shangri-La pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangri-La Resort Shangri-La?

Check-in time for Shangri-La Resort Shangri-La starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangri-La Resort Shangri-La have a swimming pool?

Yes, this Shangri-La Resort Shangri-La has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Resort Shangri-La?

Best-rates for the Shangri-La Resort Shangri-La starts from $148 per night with includes Sports/Activities, Spa, Barbecue/Outdoor Cooking, Wheelchair Accessible, Balcony/Terrace, Wellness Facilities, Restaurant, Breakfast, Internet, Designated Smoking Area, Security/Safety, Guest Services, Hot Tub, Pool, Private Pool, Transportation/Shuttle, Fireplace/Heating, Entertainment, Child Friendly, Laundry, Air Conditioner, Parking, View, Accessibility, Business Services with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Shangri-La Resort Shangri-La a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Resort Shangri-La wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Resort Shangri-La is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Resort Shangri-La?

Based on the information reported by the owner or manager, the Shangri-La Resort Shangri-La indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Resort Shangri-La?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shangri-La Resort Shangri-La are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $148