Serhs Natal Grand Hotel & Resort | Resort in Natal

| 9.0 (1716 Reviews) |  14 Bathrooms  33 Guests
Via Costeira Resort | Serhs Natal Grand Hotel & Resort

Resort in Via Costeira, Natal

Serhs Natal Grand Hotel is a beachfront resort located between the beaches of Ponta Negra and Areia Preta. Offering 4 swimming pools, 3 bars and 6 restaurants, this complex offers a variety of food and drinks, as well as entertainment options. Free WiFi is available throughout the hotel. The modern and airy rooms at Serhs Natal boast a balcony with either front or side sea views, air conditioning, a flat-screen TV with cable channels, a mini-bar, a work desk, a telephone and a safety deposit box. The private bathroom includes a shower, free toiletries and a hairdryer. Some superior suites also boast a spa bath or a private pool in the balcony. Guests have at their disposal and array of entertainment facilities such as a children's playground, a games room, on-site shops and a tennis court. For relaxation, various therapies are offered at Kensho Spa and guests can make use of the sauna and Jacuzzi. Different menu options are offered in the several restaurants available at Serhs Natal and a rich buffet breakfast is served daily at the hotel, which includes fresh fruits, cold cuts, cakes,breaks, local delicacies, hot and cold beverages, cereals and pastries. Other facilities at the hotel include 16 meeting rooms, a 24-hour front desk and free private parking. The hotel is located 2.5 mi from Arena das Dunas and 5.6 mi from Artist's Beach. São Gonçalo do Amarante International Airport is 27 mi away.

Serhs Natal Grand Hotel & Resort is located in Natal.

This 34 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Toiletries, Guest Services, and several others. This is a 5 star rated property and has over 1716 reviews with the average score of 9 . Coming to Natal and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 34 Bedrooms Resort if you want to learn more about this PerfectforWeddings place in Natal. These details are authentic, as they are provided by our partner, booking.com.

This Serhs Natal Grand Hotel & Resort in Natal is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Serhs Natal Grand Hotel & Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • View
  • Wheelchair Accessible
  • Private Pool
  • Ocean View
  • Balcony/Terrace
  • Oceanfront
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Laundry

Policies

Check-in The minimum age for check-in is 18
Cancellation policy Free cancellation
Pet Policy Pets are not allowed
Other Policy Please note, bookings with half-board meal plan include breakfast and a buffet-style dinner. dinner does not include beverages, paid separately. à la carte restaurants are available at a surcharge, mastercard and visa credit cards issued in brazil can be used for payment in 6 installments (mastercard) or 3 installments (visa). please note that this option is not valid for credit cards issued outside brazil, according to the brazilian federal law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. if a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. such authorization must be notarized and signed by both parents, and presented along with notarized copies of their ids, all minors under 18 years of age also need to present a valid id with photo, to prove their identity and that of his/her parents. this must be presented even if a minor is accompanied by his/her parents.

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Reviews

Stephen, USA Aug 22, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The outside of the building was nice and clean. The staff was amazing. The buffet was good.
Negative: The rooms are not quite I expected. Needs to be updated. The restaurants food was not my favorite. I love food.
Arildo, USA Jul 15, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Excellent location and comfortable room and easy and fast transportation. We enjoyed our trips to the city by taxi with excellent driver Ronnie.
Negative: No complaints.
Felipe, Brazil Jul 13, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Daniel, Spain Jul 10, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Analygia, USA May 28, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Pool is nice, also the access to the beach
Negative: The check in was fast but the person looked like he didn’t want to be there. He barely gave us any information about the resort and clearly wanted us out of there as fast as possible. You are limited to one small beach towel per person. The first night in the room was horrible. The mattress was old, very hard and we could feel the springs coming through. We did complain in the morning and they changed the mattress to a better one.
Summary: Not worth the money
Irene Rodrigues de Moura Nascimento, Brazil May 25, 2025 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Buffet super requintado
Summary: Super recomendo
Eulália, Brazil May 5, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
ingryd, Brazil Mar 24, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
sharon, United Kingdom Mar 20, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: A lovely hotel on the beachfront. Staff on reception were helpful and some were able to speak English Room was clean with a huge bed, good shower and nice balcony. I had a sea view Room 443 The staff at breakfast were lovely especially the omelette chefs who greeted us with a smile & wave every day . Breakfast was plentiful with many choices The steak restaurant was very good as was the pizza restaurant. Staff were friendly and food was very good . Unfortunately the seafood restaurant was not a pleasant experience. A very long wait for food which was not of good quality . Asked for a glass of wine many times and eventually had 2 glasses with the meal but 5 gasses were put on the bill (think it was added each time we requested but not served) Service was slow(despite not being busy) and not welcoming like the other restaurants Pools are great , side tables are in need of a refurb , cocktails are weak but beers are nicely chilled. Poolside food was served quickly and was good I was given a free late checkout at 6pm which really appreciated. We also managed to change a dinner for lunch as we were half board & wanted to try other restaurants in the evening. Although they will not do this at weekends We had a lovely stay and would recommend the hotel
Negative: The one issue to improve is to have a kettle to make tea or coffee in the room. Waking up in the morning its always good to have a coffee on the balcony. When I asked I was told I can ring room service but its over 30 mins wait. When I tried I was just spoken to in Portuguese when I said i could not understand they put the phone down. No coffee arrived . Reception said the only other way was to go to the breakfast room. I didn't really want to do this in PJ's haha ! So a tip is to bring a travel kettle. Wish I had known
Summary: Lovely beachfront hotel - had a very nice stay !
David, United Kingdom Jan 30, 2025 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure

FAQ's

Is this Via Costeira resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Via Costeira resort?

Check-in time for Via Costeira resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Via Costeira resort have a swimming pool?

Yes, this Via Costeira resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Via Costeira resort?

Best-rates for the Via Costeira resort starts from $132 per night with includes Laundry, Oceanfront, Air Conditioner, Pool, TV, Wheelchair Accessible, Private Pool, Restaurant, Ocean View, Accessibility, Security/Safety, Entertainment, Internet, Parking, Designated Smoking Area, Balcony/Terrace, Business Services, Spa, Bar, Toiletries, Guest Services, View, Transportation/Shuttle, Sports/Activities, Wellness Facilities, Breakfast, Child Friendly, Hot Tub with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Via Costeira resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Via Costeira resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Via Costeira resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Via Costeira resort?

Based on the information reported by the owner or manager, the Via Costeira resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Via Costeira resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Via Costeira resort are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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