Orchid House Tulum Jungle | Hotel in Tulum

| 9.2 (192 Reviews) | 1 Bathroom Wedding Venue

Hotel in Zama, Tulum

Luxury hotel with a nearby private beach and free breakfast
This smoke-free hotel features a restaurant, a bar/lounge, and a beach bar. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a poolside bar, a snack bar/deli, and spa services.
Orchid House Tulum Jungle offers 10 accommodations with safes and hair dryers. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner
Parking
View
Ocean View
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out A late check-out fee will be charged check-out before noon late check-out subject to availability

Payment Policy Airport shuttle fee: usd 240 per vehicle (roundtrip, maximum occupancy 4) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are not available.

Pet Policy No pets or service animals allowed

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

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Reviews

Irina Apr 9, 2025 07:38:08 AM

Summary: Tulum is beautiful, but it is limited in transportation options. There are only rental cars, bikes, or motorcycles available.

Michelle Mar 27, 2025 09:12:04 AM

Summary: The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.

RICHARD Mar 22, 2025 09:22:22 PM

Summary: Excellent service

Jessica Feb 26, 2025 07:54:51 AM

Summary: The bar staff were super friendly. The breakfast was delicious. The number of added charges are ridiculous, and the front desk staff was super slow.

Jessica Feb 21, 2025 03:13:41 PM

Summary: BEST STAFF BEST HOTEL! i will be back! Most incredible experience i have ever had. it is a MUST stay.

Daniela Feb 14, 2025 10:27:44 AM

Summary: So far I love this hotel. I am so glad I found it. Everyone is very helpful and the property is very nice.

Porche' Jan 4, 2025 03:17:46 AM

Summary: This boutique hotel was so beautiful. I found it on TikTok. It was surrounded by greenery. I will most definitely book again if I travel back to Mexico

Ubaldo Jan 3, 2025 06:54:30 AM

Summary: Staff was great!

Rameen Jan 3, 2025 02:17:39 AM

Summary: The hotel itself was beautiful, felt like I was living in the jungle. The pool was also clean and heated. The staff was very responsive over text, I think they could be a little more enthusiastic in person tho. The room was nice too, the bed was comfortable, the shower was nice, and we had a nice outdoor seating area with a tub. Unfortunately, the bedding and towels had stains. Every day when we asked for housekeeping the bed was made but sheets were not changed and we continued to sleep in stained sheets we had been using since we got there. We did at one point also stopped getting running water but that was fixed by the time we got back at night. One sliding door in the bathroom which led outside did not lock and when we asked the front desk guy about getting that fixed nothing was done about it. Lots of reviews said the beach club was also included for free (which i also confirmed on text) but unfortunately we had horrible experiences at orchid beach Tulum as they incorrectly told us we had to reserve and have a minimum spend of $1000 pesos to use the area. Servers Jonathan and Nelson were horrible at the beach club. Roger and the manager were nice. Overall id give this place an okay rating. Beautiful but wouldn't stay again. I wouldn't say this lives up to a 5 star hotel standard.

Tomasz Nov 8, 2024 02:50:29 AM

Summary: Very nice boutique hotel. A lot of privacy

FAQ's

Is this Orchid House Tulum Jungle pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Orchid House Tulum Jungle have a swimming pool?

No, this Orchid House Tulum Jungle does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Orchid House Tulum Jungle?

Best-rates for the Orchid House Tulum Jungle starts from $187 per night with includes Parking, Security/Safety, Guest Services, Child Friendly, View, Balcony/Terrace, Sports/Activities, Spa, Breakfast, Transportation/Shuttle, Entertainment, Kitchen, Laundry, Air Conditioner, Ocean View, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Internet with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Orchid House Tulum Jungle a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Orchid House Tulum Jungle wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Orchid House Tulum Jungle has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Orchid House Tulum Jungle?

Based on the information reported by the owner or manager, the Orchid House Tulum Jungle indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Orchid House Tulum Jungle?

Based on the information reported by the owner or manager, details for the cancellation policy for the Orchid House Tulum Jungle are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $187