The Swan at Hay Hotel | Hotel in Hereford

| 8.8 (297 Reviews) | 1 Bathroom

Hay on Wye Hotel | The Swan at Hay Hotel

Hotel in Hay on Wye, Hereford

Georgian hotel with 2 restaurants and a 24-hour front desk
This hotel features 2 restaurants, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk.
Housekeeping is available on request.
The Swan at Hay Hotel offers 19 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Cable television is provided. This Hereford hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking
Designated Smoking Area
TV
Balcony/Terrace
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available late check-out subject to availability

Payment Policy Fee for full breakfast: approximately gbp 15.00 per person pet fee: gbp 15 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: gbp 15.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are available for gbp 15.0 per night.

Pet Policy 2 total pets pets allowed for an extra charge of gbp 15 per pet, per night service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

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Reviews

Iain Jul 13, 2025 03:43:34 PM

Summary: Hay on Wye lovely, hotel well placed to walk around town and a path down to the river.

PAUL Jul 8, 2025 01:44:13 AM

Summary: A good stay, everything completely satisfactory. Helpful checkout person.

Jacqueline Jun 21, 2025 01:07:13 PM

Summary: The Swan at Hay Hotel couldn't have been better. The accommodations, staff, and location were perfect for our stay in Hay-0n-Wye.

Carol Jun 12, 2025 09:50:30 PM

Summary: Staff friendly and obliging. Food good. Weather was lovely to sit in the garden.

Yvonne M May 6, 2025 11:28:24 PM

Summary: There is hotel parking but it is a tight fit if you arrive late. Didn’t use the dining facilities as there are better options in the town

Judy May 4, 2025 01:19:07 AM

Summary: It was ok..good location for Hay but a little shabby around the edges and the food was dreadful. It seemed to cater for the local crowd which is good for them so the garden was full of lots of people enjoying the weather and the beer and bar food. I had to queue for some time at the bar to get a glass of wine and the bar was at the other end of the hotel. The TV in the room didn’t work and the hotel was quite noisy.

Charlotte Apr 26, 2025 08:56:36 AM

Summary: Excellent location and lovely building in beautiful Hay. Love the original sash windows.

Mary Mar 21, 2025 02:57:47 PM

Summary: This is a beautiful inn inside and out with great inside and outside dining facilities as well. If you only think to visit Hay-On-Wye dyring the book festival you are missing out on all the other wonderful attributes of the region. The walking is fabulous, ancient wooded footpath along the River, Mouse Castle Woods, Hay Castle, the outdoor market huge ancient Yew trees at Cusop's St. Mary's church. If, like me, your purpose is to explore on foot, tuck some slippers in your backpack so as not to dirty the carpets. Slippers are not provided :)

Simon Mar 9, 2025 07:41:14 PM

Summary: A very nice & convenient hotel for a weekend soaking up the atmosphere in Hay on Wye and browsing through the book shops. The staff were extremely friendly and helpful. We were in Room 1 which is above the kitchen so noisy first thing in the morning. The signal for the TV was not reliable. However, these did not detract from our wonderful stay.

Jane Mar 7, 2025 03:58:49 AM

Summary: thank-you always a very enjoyable stay and excellent food

FAQ's

Is this Hay on Wye hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hay on Wye hotel?

Check-in time for Hay on Wye hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hay on Wye hotel have a swimming pool?

No, this Hay on Wye hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hay on Wye hotel?

Best-rates for the Hay on Wye hotel starts from $151 per night with includes TV, Business Services, Bar, Breakfast, Child Friendly, Internet, Laundry, Designated Smoking Area, Balcony/Terrace, Bedding/Linens, Fireplace/Heating, Restaurant, Guest Services, Parking, Wellness Facilities, Toiletries, Kitchen with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Hay on Wye hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hay on Wye hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hay on Wye hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hay on Wye hotel?

Based on the information reported by the owner or manager, the Hay on Wye hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hay on Wye hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hay on Wye hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $151