The Cross Keys Hotel | Hotel in Castle Douglas

| 8.2 (55 Reviews) | 1 Bathroom

New Galloway Hotel | The Cross Keys Hotel

Hotel in New Galloway, Castle Douglas

Adults-only inn in Castle Douglas with free parking
This smoke-free inn features free self parking, free WiFi in public areas, and multilingual staff assistance.
Housekeeping is not available.
The Cross Keys Hotel offers 10 accommodations. Bathrooms include bathtubs or showers.
The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking
TV
Security/Safety
Fireplace/Heating
Guest Services
Breakfast
Internet
Kitchen

Policies

Check-in Check-in start time: 4:30 pm; check-in end time: 11:00 pm early check-in subject to availability minimum check-in age: 18

Check-out Check-out before 10:00 am

Child Policy This property welcomes adults only.

Pet Policy Food and water bowls are available

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards

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Reviews

Carrie Jul 20, 2024 01:07:06 AM

Summary: Nice little place at a good price as we were going to The Open at Troon. No services in the village but next village has a great food pub and hotel that does decent pub Faye. when we visited the hotel bar and restaurant was closed for refurb but they did do a good breakfast

Lorna May 26, 2024 10:42:28 PM

Summary: A former coaching house with very friendly owner, Susan. Perfectly adequate for a short stay. We know the area well and did know in advance that it’s not “Castle Douglas”. Others travellers should be aware!

Willie Jun 5, 2023 01:39:52 AM

Summary: Stayed over for one night passing through on a cycling trip. The host was extremely friendly, welcoming and helpful storing and charging our bikes. Only open for B&B but fortunately the local tearoom opens on weekend evenings for meals. Well stocked community shop next door and community pub at the end of the street. Great village and area.

Sarah Sep 10, 2022 06:55:47 PM

Summary: The hotel itself is lovely. Sadly the dining room and bar are closed but the hotel side is open for business! Clean rooms, comfy bed and delightful host. Breakfast was cooked fresh to order and was perfectly done. Really lovely place to stay to take in the surrounding villages and towns. Peaceful village with cafes

Christopher Jun 8, 2022 12:02:04 AM

Summary: Just returned from four nights at the Cross Keys ...... Susan the owner and staff are more than welcoming ...... New Galloway is tranquility it’s self !!!!! And a hidden gem for those looking to escape for a while .... a piece of Scottish charm and well worth a visit ..... but don’t tell too many people 😁

graham Sep 16, 2021 01:03:13 AM

Summary: Arrived late and departed early unfortunately so didnt eat or drink. A very warm welcome and a comfy bed was had,no street parking to be found around the hotel but there is a large free car park 5 mins walk away uphill

Melvyn Sep 15, 2021 02:05:46 PM

Summary: Situated in a beautiful town. Very quiet at night. Friendly staff.

Alastair Sep 14, 2021 04:12:44 PM

Summary: Solo traveller on a motorcycle trip, small country inn, owner and staff were friendly, great value and whilst rustic and a little dated, the room was spotless, food was home cooked good and plentiful and a great wee bar - good food, clean room, decent bed and a few beers for very little money.

simon Jul 2, 2019 07:09:52 PM

Summary: Really friendly hotel with lots of quirks. The village is a sleepy hollow and the hotel is a great spot. Some may say it is a little dated, but I’d say if you want new, clean lines, city clone the you could stay in a Holiday in served by disinterested staff with no reason to make your stay special. Come to a place like the Cross Keys and you get the real thing, warts and all. Not that there are any, just some tiny midgy bites. Our lives would be a lot poorer without places like this.

Richard Jun 24, 2019 04:34:49 PM

Summary: Well looked after in friendly, comfortable establishment. Local area has much of interest, including forest walks, wildlife, gardens and scenery.

FAQ's

Is this The Cross Keys Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Cross Keys Hotel have a swimming pool?

No, this The Cross Keys Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Cross Keys Hotel?

Best-rates for the The Cross Keys Hotel starts from $145 per night with includes Breakfast, Internet, Kitchen, Parking, TV, Security/Safety, Fireplace/Heating, Guest Services with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is The Cross Keys Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Cross Keys Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Cross Keys Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Cross Keys Hotel?

Based on the information reported by the owner or manager, the The Cross Keys Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Cross Keys Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Cross Keys Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $145