Surestay Plus Hotel by Best Western Susanville | Hotel in Susanville

8.0 (936 Reviews) | 1 Bathroom

Susanville Hotel | Surestay Plus Hotel by Best Western Susanville

Hotel in Susanville

Hotel in Susanville with free breakfast and a seasonal outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant, and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Housekeeping is not available.
Surestay Plus Hotel by Best Western Susanville offers 82 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves.

Flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3 pm; check-in end time: 2:00 am contactless check-in available

Check-out Check-out before 11 am contactless check-out available late check-out fee: usd 15.00 late check-out subject to availability

Payment Policy Pet deposit: usd 75.00 per stay pet fee: usd 20.00 per pet, per day service animals are exempt from fees late check-out fee: usd 15.00 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Pet Policy 2 total (up to 80 lbs per pet) pets allowed for an extra charge of usd 20.00 per pet, per day, plus a deposit of usd 75.00 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

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Reviews

Janet L Sep 28, 2025 08:22:40 AM

Summary: Pricey for a very basic room in an old motel which has been spruced up a bit. Thin walls, noisy street traffic. We’re not very impressed by the SureStay Plus division of Best Western. 2 very hard straight chairs were the only place to sit.

Robin Sep 12, 2025 05:22:51 AM

Summary: We needed a room that was handicap accessible. It was perfect for our needs.

Marianne Aug 11, 2025 07:17:22 AM

Summary: A fantastic hotel, far enough off the main highway to be quiet, so clean, all the appliances were new and worked well, big fluffy towels, the staff were so warm and helpful, the pool was really nice with big fluffy towels to wrap into afterwards, I give this hotel a five plus!!

Steve Aug 8, 2025 08:58:32 AM

Summary: Breakfast is at the restaurant that abuts the property. You just go to office and they give you a voucher

Kevin Aug 7, 2025 05:29:18 AM

Summary: Great stay !

Jul 28, 2025 02:37:25 PM

Summary: Breakfast included is for the Lumberjack restaurant across the way and it's great! Rooms are clean.Beds are a little soft for me but overall a great stay and will return!

Nanette Jul 16, 2025 10:46:55 AM

Summary: A dump. Chairs dirty, hair dryer broken, dirty outside, food was terrible. They serve a “special” menu for guests not the regular menu. One of the staff said don’t eat the meals with vouchers, pay and order off regular menu,much better

Elizabeth Jul 15, 2025 09:23:05 AM

Summary: Very helpful friendly staff. A good complimentary breakfast at Lumberjack diner next door, but beware of ording anything extra, an order of toast was $4. A lot for 2 small pieces of toast with a smear of butter.

Andrea Jul 7, 2025 11:55:11 PM

Summary: This Surestay was middle of the road at best. The staff was the highlight (they were all wonderful!). Susanville is a typical NorCal rural town. Everything you need is within a 5-minute drive. We just needed a place to rest between Nevada and Oregon. We chose this motel because it included breakfast and a pool (not one or the other). After 9 hours of driving in the heat we were looking forward to the pool (and to burn off two kids’ energy), but were very disappointed when we arrived. The pool was brown and full of debris and was in the midst of being drained. I guess the good news is they are working on it? At least that would be my hope. The room was fine. Clean. They are working on cosmetic updates: LVP flooring, new mattresses and linens, large TVs. Breakfast at Lumberjacks was nice. Better than continental fare. You order from a menu with three options starting at 7am.

DAVID Jun 30, 2025 10:18:24 AM

Summary: Na

FAQ's

Is this Susanville hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Susanville hotel?

Check-in time for Susanville hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Susanville hotel have a swimming pool?

Yes, this Susanville hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Susanville hotel?

Best-rates for the Susanville hotel starts from $130 per night with includes Balcony/Terrace, Security/Safety, Laundry, Air Conditioner, Parking, Guest Services, Child Friendly, Internet, Kitchen, Pool, Accessibility, Business Services, Restaurant, Bar, Breakfast, TV, Bedding/Linens, Wellness Facilities with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Susanville hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Susanville hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Susanville hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Susanville hotel?

Based on the information reported by the owner or manager, the Susanville hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Susanville hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Susanville hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $130