Shangri-La Suzhou | Hotel in Suzhou

| 8.1 (61 Reviews) |  8 Bathrooms  24 Guests
Gao Xin District Hotel | Shangri-La Suzhou

Hotel in Gao Xin District, Suzhou

A 2-minute walk from Suzhou New District’s commercial and entertainment areas, Shangri-La Suzhou offers accommodations featuring spectacular views of the city, branded amenities and free Wi-Fi. Located between floors 28-51 of the Metropolitan Tower, The Suzhou Shangri-La’s comfortable and modern rooms feature floor-to-ceiling windows, a 40-inch flat-screen TV and ample workspace. The spacious room allows for an extra large bed with cotton linen. A pillow menu ensures that guests get a good rest. Guests can exercise at the Shangri-La Suzhou’s 24-hour fitness center, a full-size indoor pool or at the outdoor tennis courts. Relaxing treatments are offered by the fully-equipped spa or and a sauna and whirlpools are ready for use. A business center and cash machine are available on site. Fine dining is available at The Shang Palace, which serves Huai Yang, Cantonese and scrumptious regional dishes. Nishimura Restaurant serves daily fresh sushi, while international buffet is on offer at CafΓ© Soo. Other dining options include Deli Soo. Guests can enjoy beverages at this property. The Shangri-la Suzhou is 62 mi from Hongqiao Airport in Shanghai and a 15-minute drive from Suzhou Railway Station.

Shangri-La Suzhou is located in Suzhou.

This 398 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Transportation/Shuttle, Fireplace/Heating, and several others. This is a 5 star rated property and has over 61 reviews with the average score of 8.1 . Coming to Suzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 398 Bedrooms Hotel if you want to learn more about this PerfectforWeddings place in Suzhou. These details are authentic, as they are provided by our partner, booking.com.

This Shangri-La Suzhou in Suzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed β€œShangri-La Suzhou”. We solely rely on their shared details and are regarded as β€œaccurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • View
  • Wheelchair Accessible
  • Private Pool
  • Ocean View
  • Oceanfront
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • EV Charge Station
  • Business Services
  • Sports/Activities
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Laundry

Policies

Check-in The minimum age for check-in is 18
Cancellation policy Free cancellation
Pet Policy Pets are not allowed
Other Policy Guests are required to show a valid government-issued id card or passport upon check-in. please note that only a valid government-issued id card is acceptable for mainland chinese citizens, please kindly note that in order to prevent the spread of the novel coronavirus pneumonia, the hotel's spa and restaurants are closed until further notice. breakfast is served at the executive lounge on floor 48.

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Reviews

YS, Singapore May 19, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Summary: Excellent hotel. Conveniently located
Wei, United Kingdom May 12, 2025 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Location, fixtures and fittings, staff, value for money.
Negative: None.
Summary: Pleasant stopover at a grand hotel with a fabulous mountain view.
John, Isle of Man May 8, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Very well run by owners. Well worth 5 stars and excellent value for money.
Negative: I was told that I had not booked breakfast on day three. All other days I had booked breakfast so why day three seemed odd. Management sorted out in about five minutes. I got my breakfast πŸ˜‹
MOHD SYAFIQ, Malaysia Apr 28, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: built it VPN wifi which is really good for oversea travelers. Offered to bigger room for no extra charge. I am really enjoyed it. One thing I like the most the the built in bidet in toilet. The advance bidet with equipped with hot air dry to dry you after settle your thing.
Negative: Nothing.
Summary: Very Enjoyable, Value for money.
Prakash, United Kingdom Apr 12, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Great 5 star hotel opposite a very large 8-9 storey mall with lots of eateries… extra large room
Summary: A great 5 atar hotel
Dayane, Switzerland Jan 21, 2025 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: business
PING ANNIE, Singapore Dec 27, 2024 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: business
Wei, Singapore Dec 22, 2024 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Banova, Hong Kong Nov 17, 2024 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: there were no items for western visitors at the breakfast. You should offer cheese, cold cuts, western food as well.
Negative: see above
Summary: It was a good stay, but next time I will stay at the Marriott hotel.
Tina Timohina, China Aug 5, 2024 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The hotel is nice and clean, the staff is very polite and ready to help.
Negative: The view was the construction so it wasn’t really pleasant to see.
Summary: Good hotel with not a pleasant view

FAQ's

Is this Shangri-La Suzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangri-La Suzhou?

Check-in time for Shangri-La Suzhou starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangri-La Suzhou have a swimming pool?

Yes, this Shangri-La Suzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Suzhou?

Best-rates for the Shangri-La Suzhou starts from $121 per night with includes Pool, Child Friendly, Internet, Oceanfront, Security/Safety, Business Services, Sports/Activities, Guest Services, Breakfast, Hot Tub, TV, View, EV Charge Station, Spa, Laundry, Parking, Accessibility, Fireplace/Heating, Restaurant, Entertainment, Ocean View, Transportation/Shuttle, Wheelchair Accessible, Private Pool, Wellness Facilities, Bar, Toiletries, Air Conditioner, Designated Smoking Area with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Shangri-La Suzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Suzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Suzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Suzhou?

Based on the information reported by the owner or manager, the Shangri-La Suzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Suzhou?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shangri-La Suzhou are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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