Midtown Residence Surabaya | Hotel in Surabaya

| 9.4 (34 Reviews) | 1 Bathroom

Ngagel Hotel | Midtown Residence Surabaya

Hotel in Ngagel, Surabaya

Hotel connected to a shopping center in Surabaya with an outdoor pool
Along with an outdoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Midtown Residence Surabaya offers 274 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Surabaya hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 2 pm; check-in end time: noon minimum check-in age: 18

Check-out Check-out before noon

Payment Policy Fee for buffet breakfast: approximately idr 100000 for adults and idr 50000 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy Pets not allowed

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

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Reviews

Austin Feb 11, 2025 04:17:18 PM

Summary: It was nice

Reuben Nov 23, 2024 02:21:50 PM

Summary: Nice place, delightful staff

Tim Oct 13, 2024 01:32:44 AM

Summary: Rooftop pool has an amazing view of the city. Food was very good. Bathroom in our room needed some TLC and the shopping center attached is under construction so not much going on there yet

Chao Jul 15, 2024 08:24:58 AM

Summary: Good

Naufal Mar 16, 2023 07:23:16 PM

Summary: The room was a little hotter than desired, but overall experienced was great as the staffs were very polite and great.

Willi Feb 12, 2023 07:49:56 AM

Summary: The rooms have kitchens which is a big plus.

Willi Feb 11, 2023 06:23:25 PM

Summary: All was ok... Lotte Mart and a small shopping mall are connected to the hotel.

Zhongyuan Oct 28, 2022 08:22:25 PM

Summary: As I said in another review for this hotel, I have been here for about 6-7 weeks in total. I had such a great experience here such that I felt that I own them a detailed review. Each review on Orbitz is limited to 1500 characters, so I continue my review here. In another review, I mentioned that their service is very good. What I mean is that everyone in the hotel does their job nicely. From the moment you enter the hotel, you are greeted by the doorman. The front desk staff are very helpful, so does the restaurant waitresses and housekeeping staff. It's just the right amount, you won't feel over or under served for everything. Another thing I would highlight is that the hotel is very family friendly. I saw a lot of guests are families with kids. The kids enjoy their playground at the restaurant, a children's room next to the gym, and the swimming pool. I would also mention that you can enjoy the beautiful skyline of Surabaya both from the hotel room and at the swimming pool on the roof. Highly recommended.

Zhongyuan Oct 28, 2022 07:34:53 PM

Summary: I spent a total of at least 6 weeks in this hotel in 2022, all in the same type of splendid studio, with an awesome kitchen. It is and will be my top choice in Surabaya. In short, this is a very decent hotel. Its quality of service is definitely one of the best I have ever lived in. I would call its service as a classical textbook of hotel service, which is what I prefer. Their facilities are not brand new, admittedly, but well maintained. The only thing I would complain a bit is that the air conditioner is a bit noisy. But that's it, not a big deal in a spacious studio. The overall facilities and surrounding are indeed very nice, secure, and convenient. I enjoyed the gym and the pool at the top of the building. The swimming pool is about 25 meters long, with clean water, which is sufficient for a daily workout if you are a swimmer. There are restaurants and cafés next door where you can enjoy the day. There is also a big Lotte mall for food and supplies if you would like to cook your own meal. A decent barber shop next to the Lotte mall, to which I went twice. The hotel also runs its own restaurant. I had my breakfasts there. It offers lots of choices, from western style (bread and desert) to traditional Indonesian cuisine. The room I lived in is spacious, quiet, with nice city view from the window, just like the pictures. There are kitchen-wares and dishes in place. Last but not least, the hotel has a very professional team of staff, who offer superb service.

Benny Oct 1, 2019 09:54:48 AM

Summary: Loved it! We got a free upgrade which is always nice. Thank you!

FAQ's

Is this Midtown Residence Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Midtown Residence Surabaya?

Check-in time for Midtown Residence Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Midtown Residence Surabaya have a swimming pool?

Yes, this Midtown Residence Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Midtown Residence Surabaya?

Best-rates for the Midtown Residence Surabaya starts from $37 per night with includes Guest Services, Air Conditioner, Parking, Designated Smoking Area, Wheelchair Accessible, Wellness Facilities, Breakfast, Child Friendly, TV, Accessibility, Business Services, Internet, Laundry, Bedding/Linens, Bar, Kitchen, Pool, Restaurant, Toiletries with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Midtown Residence Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Midtown Residence Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Midtown Residence Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Midtown Residence Surabaya?

Based on the information reported by the owner or manager, the Midtown Residence Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Midtown Residence Surabaya?

Based on the information reported by the owner or manager, details for the cancellation policy for the Midtown Residence Surabaya are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $37