Kempinski Hotel Hangzhou | Hotel in Hangzhou

| 9.0 (75 Reviews) | 2 Bathrooms 27 Guests

Gongshu Hotel | Kempinski Hotel Hangzhou

Hotel in Gongshu, Hangzhou

Located in Hangzhou and with Hangzhou East Train Station reachable within 5.2 miles, Kempinski Hotel Hangzhou has concierge services, non-smoking rooms, a garden, free WiFi throughout the property and a terrace. Offering a restaurant, the property also has a fitness center, as well as an indoor pool and a sauna. The property provides a kids' club, room service and currency exchange for guests. All rooms at the hotel have air conditioning and a safety deposit box. Buffet and à la carte breakfast options are available at Kempinski Hotel Hangzhou. The accommodation offers a hot tub. Languages spoken at the 24-hour front desk include English and Chinese. Wushan Square is 5.7 miles from Kempinski Hotel Hangzhou, while Lingyin Temple is 6.4 miles from the property. Hangzhou Xiaoshan International Airport is 21 miles away.

Kempinski Hotel Hangzhou is located in Hangzhou.

This 342 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Transportation/Shuttle, Business Services, and several others. This is a 5 star rated property and has over 75 reviews with the average score of 9 . Coming to Hangzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 342 Bedrooms Hotel if you want to learn more about this PerfectforWeddings place in Hangzhou. These details are authentic, as they are provided by our partner, booking.com.

This Kempinski Hotel Hangzhou in Hangzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kempinski Hotel Hangzhou”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Policies

Check-in The minimum age for check-in is 18

Cancellation policy Free cancellation

Pet Policy Pets are not allowed

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Reviews

CHUN-TING, Taiwan, Province of China Aug 28, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: business

Positive: Everything

Negative: Nothing

Saeed, United Arab Emirates Aug 21, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Mohammadreza, Canada Aug 15, 2025 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Lim, Malaysia Aug 13, 2025 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Amar, United Kingdom Jul 15, 2025 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: business

sanjeev, United Kingdom Jun 21, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Alicia, Singapore Jun 13, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Excellent design, great gym and pool, extremely attentive staff

Negative: A little further out

Summary: Truly the best hotel of my China trip. Would definitely staff again.

stephanie, USA Jun 13, 2025 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Hotel room was amazing, spacious, clean, decorated with taste and so comfortable. Love the in-room tub that I can enjoy a hot soak at the end of day. The hotel staff were the most helpful as I was a solo traveller and they gladly assisted me with my luggage courier when I delivered them from another city a day before my check-in. Check-in process was smooth and so was check out. They even accommodated a late check out for me on my last day. Location of the hotel is satisfactory (about 30 mins drive from Xihu) and next to a mall a well to give that quick access for food and anything you need on a pinch.

Negative: Nothing ◡̈

Summary: Had the best stay! Location is good, great service from staff and comfy spacious room!

Shulamit, South Africa Jun 10, 2025 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: business

Positive: Magnificent, spotlessly clean and very comfortable accommodation. Beautiful gardens too! The hotel is a short walk from a great shopping centre which is also very convenient.

Negative: Loved everything! No complaints.

Summary: This was my first experience staying at the Kempinski hotel and definitely not my last.

Bessie, Singapore May 7, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: The standing bath water drainage is not good. Water flowed to bath tub area, making it slippery prone to falling and slipping. Pls improve.

Negative: The standing bath area.

Summary: Overall enjoyable stay!

FAQ's

Is this Kempinski Hotel Hangzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Kempinski Hotel Hangzhou?

Check-in time for Kempinski Hotel Hangzhou starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Kempinski Hotel Hangzhou have a swimming pool?

Yes, this Kempinski Hotel Hangzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kempinski Hotel Hangzhou?

Best-rates for the Kempinski Hotel Hangzhou starts from $189 per night with includes Oceanfront, Accessibility, Transportation/Shuttle, Business Services, Entertainment, Pool, View, Wellness Facilities, Restaurant, Breakfast, Child Friendly, Hot Tub, Laundry, Ocean View, Security/Safety, Toiletries, Guest Services, Parking, Wheelchair Accessible, Private Pool, Spa, Internet, Sports/Activities, Air Conditioner, Balcony/Terrace with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Kempinski Hotel Hangzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kempinski Hotel Hangzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kempinski Hotel Hangzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kempinski Hotel Hangzhou?

Based on the information reported by the owner or manager, the Kempinski Hotel Hangzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kempinski Hotel Hangzhou?

Based on the information reported by the owner or manager, details for the cancellation policy for the Kempinski Hotel Hangzhou are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $189