Kempinski Hotel Chengdu-City Center | Hotel in Chengdu

| 9.1 (138 Reviews) | 12 Bathrooms 36 Guests

Wuhou Hotel | Kempinski Hotel Chengdu-City Center

Hotel in Wuhou, Chengdu

Located in Wuhou District, Kempinski Hotel Chengdu is a 5-minute drive from Chengdu South Train Station. It offers an indoor pool and spacious rooms with a flat-screen TV and free internet access. Kempinski Hotel Chengdu is about a 15-minute drive away from the city center and a 20-minute drive to Chengdu Shuangliu Airport. Chengdu Research Base of Giant Panda Breeding is a 30-minute drive away. Modern rooms at Kempinski Chengdu offer a warm ambiance. Equipped with air conditioning and heating facilities, rooms include high-speed Wi-Fi, a reading area and separate shower and bath. Room service is available. The hotel has a German Beerhouse which serves freshly brewed beer and traditional Bavarian cuisine, while the Western restaurant offers international buffet. Sichuan and Cantonese food can be enjoyed at the Chinese restaurant. There is also a trendy night club. Guests can have access to the fitness center, yoga room and spa center. Aside from a business center and tour desk, Hotel Kempinski Chengdu offers car rentals and free parking.

Kempinski Hotel Chengdu-City Center is located in Chengdu.

This 458 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Private Pool, EV Charge Station, Sports/Activities, and several others. This is a 5 star rated property and has over 138 reviews with the average score of 9.1 . Coming to Chengdu and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 458 Bedrooms Hotel if you want to learn more about this PerfectforWeddings place in Chengdu. These details are authentic, as they are provided by our partner, booking.com.

This Kempinski Hotel Chengdu-City Center in Chengdu is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kempinski Hotel Chengdu-City Center”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Policies

Check-in The minimum age for check-in is 18

Cancellation policy Free cancellation

Pet Policy Pets are not allowed

Other Policy Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

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Reviews

Jean, France Sep 19, 2025 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Loic Aaron, Israel Sep 18, 2025 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: business

Andrei, Romania Sep 13, 2025 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

RokasBu, Cyprus Aug 11, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Comfortable hotel, spacious room, good price.

Negative: Very few staff members speaks english. Even at the reception desk. One day I asked at the reception if there is a SPA/massage service in the hotel and the lady told no + she was checking on phone where I can get one. Apparently there is a SPA and swimming pool in the hotel at the 4th floor. I noticed that only on departure day. Every time I was asking something in the reception the guys from the reception was calling their colleague from concierge who speaks better english. Also very big problem with local guests who are smoking cigaretes in the lobby and toilets. I did not see any 'no smoking' signs inside the toilets and presume that it is one of the reason why local guests are smoking inside. It was impossible to use the toilet which was full of smoke and it happened twice in 4 days. Absolutely unacceptable. During breakfast big variety of chinese food. Western breakfast was ok, but not so many choises as chinese. Plain yogurt in a big bowl was sweet. Next to it was another super sweet yogurt in a bowl. Breakfast area around 10:00am gets very crowded. Few times I was waiting for a table for 10 minutes. Rooms are good, European standard. Lots of towels and toiletries like in any other Kempinski.

Ginac, China Aug 11, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Executive lounge great, amazing staff. Breakfast was good. Overall revamp of hotel is wonderful. We have stayed here many times, first time was 2012. We are Canadian, not Chinese.

Negative: Non smoking floor, but another room was smoking. Could smell some smoke. Pool changing rooms need upgrade.

Summary: We are CDN. Great revamp of hotel, would stay again. Still a bit smoky.

Andres, USA Jul 22, 2025 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Great location very nice modern hotel.

Negative: Nothing

Summary: Friendly staff and very helpful. Great breakfast good veriety of local and western food

JOEL, Seychelles Jul 16, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Excellent customer service from all the staff and they were really friendly, helpful and professional. It is also not far from the main shopping areas.

Negative: We asked for an adjoining room and when we got there we where told our room category does not have this facility, and they could have told us this when we asked during booking. There was no room service during our stay which was very inconvenient. When we booked the room we had the option to cancel but they charged our card 2 days before cancellation date. It is also not a child friendly hotel. There was a nice tub which our daughter enjoyed but no shower gel close by and we had to take from the shower.

Summary: Good for couples only.

Iswarya, Australia Jul 4, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: I recently stayed at the Kempinski Hotel in Chengdu and had a really pleasant experience. Eileen and the other English-speaking staff were incredibly helpful and friendly, which made things so much easier for me as I’m from Australia and don’t speak any Chinese. They were always happy to assist and made me feel very welcome throughout my stay. The hotel was also very clean, neat, and had a lovely, welcoming atmosphere. One thing I did notice was that Didi drivers don’t always come right into the hotel driveway, which can be a bit tricky if you're not familiar with the area or the language. It would be great if the hotel could help facilitate that a bit more for guests. Also, if the toilets had bidets, that would be a big bonus. Overall though, I had a great stay and would definitely recommend this hotel to other international travellers.

竑羲, USA Jul 1, 2025 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Yuanxiang, Australia Jun 16, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

FAQ's

Is this Kempinski Hotel Chengdu-City Center pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Kempinski Hotel Chengdu-City Center?

Check-in time for Kempinski Hotel Chengdu-City Center starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Kempinski Hotel Chengdu-City Center have a swimming pool?

Yes, this Kempinski Hotel Chengdu-City Center has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kempinski Hotel Chengdu-City Center?

Best-rates for the Kempinski Hotel Chengdu-City Center starts from $126 per night with includes Ocean View, Balcony/Terrace, Wellness Facilities, Spa, Fireplace/Heating, Restaurant, Bar, Barbecue/Outdoor Cooking, Wheelchair Accessible, Entertainment, Breakfast, Laundry, Air Conditioner, Pool, Private Pool, EV Charge Station, Sports/Activities, Guest Services, Child Friendly, Internet, Parking, Designated Smoking Area, View, Oceanfront, Accessibility, Transportation/Shuttle, Security/Safety, Business Services with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Kempinski Hotel Chengdu-City Center a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kempinski Hotel Chengdu-City Center wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kempinski Hotel Chengdu-City Center is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kempinski Hotel Chengdu-City Center?

Based on the information reported by the owner or manager, the Kempinski Hotel Chengdu-City Center indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kempinski Hotel Chengdu-City Center?

Based on the information reported by the owner or manager, details for the cancellation policy for the Kempinski Hotel Chengdu-City Center are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $126