Hotel Schwarzsee | Hotel in Zermatt

| 8.4 (47 Reviews) |  1 Bathroom
Zermatt Hotel | Hotel Schwarzsee

Hotel in Zermatt

With direct access to the slopes, Hotel Schwarzsee makes guests feel at home with amenities like a restaurant, ski storage, and complimentary wireless internet access.
Hotel Schwarzsee offers 16 accommodations with complimentary toiletries. These individually furnished accommodations have separate dining areas. Smart televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.


Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

  • Balcony/Terrace
  • Security/Safety
  • Bedding/Linens
  • Skiing
  • Fireplace/Heating
  • Restaurant
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet

Policies

Check-in
Check-in Check-in start time: 3 pm; check-in end time: 4 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out Check-out before noon
Payment Policy
Payment Policy Pet fee: chf 20.00 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy
Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pet Policy Food and water bowls are available pets allowed for an extra charge of chf 20.00 per pet, per day restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only
Other Policy
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

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Reviews

Christina Feb 4, 2026 01:17:28 AM
Summary: Staff was great, food was delicious, ski gear room could use a few upgrades to help dry boots & clothes
Betsy Dec 27, 2025 07:35:06 PM
Summary: The location is breathtaking, but the hotel should be clear that the final gondola up is around 4p up front in their marketing material. The staff was not communicative via email once the issue was identified 7 and 2 days prior to arrival. The accommodations are spartan but for the most part, comfortable. That said, there are no cards or board games to occupy the time in the evenings. Would not recommend staying for more than a night based on the location.
Hudson Dec 24, 2025 08:13:22 AM
Summary: The facility was great, staff was friendly, food was good, location couldn’t be better. The only thing that wasn’t great was the pillows, which were pretty small
Jacob Dec 23, 2025 07:37:24 AM
Summary: Nice
Brian Sep 6, 2025 12:52:13 AM
Summary: This is a hotel partly up the mountain accessible only by cable car. They should warn people strongly no service up after 4 PM. But the stay was exceptional. Immediate access to trails. Incredible views of Matterhorn and immediate access to hiking trails and cable service a lot higher. Good meals, dinner and breakfasts. Dinner is included in stay, but waiters should warn that beverages are separate and charged for, even five euros for a cheap little teabag. Everything is included at breakfast, which are good. My room window looked out on the Matterhorn, and watching it in starlight and at dawn was incredible. I did not realize where this hotel was when I booked it, and got so much more than I expected. Kind and helpful staff. Strongly recommend this place. (Not every room has a Matterhorn view like mine did, not is the weather as good as it was on my stay. Cloudy or bad weather obvious affects views and activities, and hotel has no control over this.)
Jerome Apr 5, 2025 08:38:07 PM
Summary: Sitting right under the Matterhorn, best location on Zermatt. Good food, relatively affordable. Highly recommend for the view.
shinichi Jan 27, 2025 12:00:33 AM
Summary: Need more comfort and better foods
Hannah Jan 3, 2025 10:15:45 PM
Summary: We stayed for four days, which was a bit long. The views are spectacular but the place is pretty basic so we got tired after a while (no access to the village after 16). Food was quite bad (breakfast was basic but ok, dinners were low quality). Would recommend for a few days if you are looking for a basic stay with ski in ski out!
Yovana Feb 19, 2024 03:50:17 PM
Summary: Where to begin!? Schwarzsee Hotel is amazing for skiers who travel across the continents with the mentality to enjoy the outdoors. This hotel is very convenient as it is a ski-in-and-out hotel. With the most amazing views of the Matterhorn and part of the Swiss Alps just out your window. The gondola is one minute walk and to embark further up in the mountains and all the way to Cervinia ski resort which lands in Italy!! The staff at the hotel are polite and helpful, the food is beyond delicious. Enjoyed every meal for 4 consecutive days. Your stay includes breakfast and dinner. The dormitories are a bit stretchy and the mattresses hard spring coils. But if you are here to ski the alps, this is just a minor thing that you can overlook. I would definitely comeback!!
Ruth Jan 15, 2024 03:19:36 PM
Summary: Best view of the Matterhorn. The hotel is basic but clean.

FAQ's

Is this Hotel Schwarzsee pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Schwarzsee?

Check-in time for Hotel Schwarzsee starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Schwarzsee have a swimming pool?

No, this Hotel Schwarzsee does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Schwarzsee?

Best-rates for the Hotel Schwarzsee starts from $405 per night with includes Balcony/Terrace, Bedding/Linens, Skiing, Fireplace/Heating, Toiletries, Guest Services, Internet, Security/Safety, Restaurant, Breakfast, Child Friendly with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Hotel Schwarzsee a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Schwarzsee wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Schwarzsee has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Schwarzsee?

Based on the information reported by the owner or manager, the Hotel Schwarzsee indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Schwarzsee?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Schwarzsee are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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