Hotel Neo Gubeng - Surabaya by ASTON | Hotel in Surabaya

| 8.4 (67 Reviews) |  1 Bathroom
Gubeng Hotel | Hotel Neo Gubeng - Surabaya by ASTON

Hotel in Gubeng, Surabaya

Hotel with a restaurant, near Tunjungan Plaza
A restaurant, spa services, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Neo Gubeng - Surabaya by ASTON offers 58 air-conditioned accommodations with safes and slippers. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Amenities

  • Air Conditioner
  • Designated Smoking Area
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Business Services
  • Bedding/Linens
  • Spa
  • Restaurant
  • Toiletries
  • Guest Services
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry

Policies

Check-in Check-in start time: 2:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out Check-out before noon
Child Policy Children are welcome. kids stay free! one child 5 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy No pets or service animals allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

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Reviews

Richard Dec 12, 2023 02:09:50 AM
Summary: After staying at another Neo hotel recently, i was disappointed with this property. The room is pretty run down, definitely in need of an update. The toilet seat was broken. There was this internittent pumping sound every 45 secs or so, coming from the rooftop or an adjacent room, it was annoying but not bad enough that i couldn't fall asleep. It did however had good hot water flow. The staff were friendly. The area was really quiet.
Li Dec 10, 2019 02:38:14 PM
Summary: Modern setup hotel. The breakfast menu changes every day. The location is not far from TP mall. Staffs are polite and responsive. We choose this hotel because has a good experience with the same chain hotel in Jakarta.
Yuni Nov 22, 2019 07:27:24 AM
Summary: Great stay. Wasn't expecting a spacious room n bathroom. Comfy room too.
Oct 1, 2019 09:55:27 AM
Summary: + Spacious room. + Coffee maker. + Nice staff - A/C less cold. - water shower is not hot at night
Jan 13, 2019 08:32:30 AM
Summary: A lot of food around.
Dec 27, 2018 12:17:54 PM
Summary: proses cek in dan cek out cepat
Syahidah Dec 25, 2018 07:34:55 PM
Summary: Decent room to stay in. Clean, Convenient and advanced.
noniaz Oct 22, 2018 02:32:01 PM
Summary: The room is spacious and the hotel is centrally located. This hotel will be my choice for the next visit.
Richard J Aug 22, 2018 09:36:33 AM
Summary: I am a regular guest at this small hotel due to location (short walk to the Gubeng Train Station), price and amenities. More than adequate clean room, friendly staff and good breakfast (as well as good room service). Never been disappointed - always a comfortable stay. Great for an overnight transition between arriving in Surabaya via the airport and then catching a train to other regions of Java or for several days stay to explore Surabaya.
Sohyun Jun 9, 2018 10:17:37 PM
Summary: Freindly staff cozy and clean room. But I orderd lunch, it took about 30 minutes. I didn’t have enough time to get on the train.

FAQ's

Is this Gubeng hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Gubeng hotel have a swimming pool?

No, this Gubeng hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Gubeng hotel?

Best-rates for the Gubeng hotel starts from $36 per night with includes TV, Restaurant, Toiletries, Internet, Wheelchair Accessible, Accessibility, Guest Services, Kitchen, Laundry, Air Conditioner, Designated Smoking Area, Bedding/Linens, Spa, Child Friendly, Business Services with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Gubeng hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gubeng hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gubeng hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gubeng hotel?

Based on the information reported by the owner or manager, the Gubeng hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gubeng hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Gubeng hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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