Hotel Mercy | Hotel in San Juan La Laguna

8.2 (39 Reviews) |  1 Bathroom
San Juan La Laguna Hotel | Hotel Mercy

Hotel in San Juan La Laguna

Hotel with free breakfast, 3-minute walk to Lake Atitlán
This smoke-free hotel features free breakfast and free WiFi in public areas.
Hotel Mercy offers 7 accommodations. Rooms open to furnished balconies or patios. Beds feature down comforters. This San Juan La Laguna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers.

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Amenities

  • Balcony/Terrace
  • Security/Safety
  • Bedding/Linens
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: 9:00 pm
Check-out Check-out before 11:00 am
Child Policy Children are welcome.
Pet Policy Pets not allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

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Reviews

Jepser Aug 29, 2025 08:47:34 AM
Summary: The only 2 things, room was very hot day and night, and they are not ready for power outage, if they're able to do something about this I would definitely come back to stay again...
MIGUEL Jul 28, 2025 08:27:32 AM
Summary: Great Custumer Service
Poonam Preet K Jun 9, 2025 07:30:51 AM
Summary: We were a little bit sceptical about this hotel because it is relatively new - but we loved our stay and would recommend it! The staff is very kind and helpful; the hotel has recently introduced free breakfast coffee, which is delicious and made to order. It is very well located to the centre of San Juan and it has a beautiful view of the lake and mountains. It’s clear that the staff are still working on improving the hotel but there is no active construction going on right now. The shower was not very hot, and did not drain very well, but otherwise, we really enjoyed our stay!
freddy Apr 17, 2025 01:58:36 AM
Summary: Staff is very helpful, rooms are clean and comfy
Crystian Apr 15, 2025 08:25:00 PM
Summary: No TV in the room
Christine Mar 9, 2025 10:05:37 PM
Summary: The hotel itself was lovely, but our door was hard to close. You had to really slam it for it to lock. It would have been nice to have coffee and breakfast available in the morning. I had to go out and try to find coffee in fhe morning. Most other places in the area offer free breakfast included in the price of the room. Otherwise it was nice.
Quentin Mar 1, 2025 06:09:39 AM
Summary: Very nice
Haralambos Feb 26, 2025 09:32:42 AM
Summary: This is a nice new hotel in San Juan, and very reasonably priced. The staff are all friendly and welcoming, and the area feels very safe and full of locals. It's a short walk into town or down to the pier. The rooms are large with nice high ceilings and you can sit out on wicker rocking chairs to enjoy the outside. No biting bugs due to altitude so you can relax! It would be nice to have a few hooks in the room to hang towels, coats etc.

FAQ's

Is this Hotel Mercy pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Mercy have a swimming pool?

No, this Hotel Mercy does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Mercy?

Best-rates for the Hotel Mercy starts from $62 per night with includes Bedding/Linens, Guest Services, Breakfast, Child Friendly, Internet, Balcony/Terrace, Security/Safety with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Hotel Mercy a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Mercy wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Mercy has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Mercy?

Based on the information reported by the owner or manager, the Hotel Mercy indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Mercy?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Mercy are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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