Hilton Garden Inn Winston-Salem/Hanes Mall | Hotel in Winston-Salem

| 8.8 (708 Reviews) |  1 Bathroom
Winston - Salem Hotel | Hilton Garden Inn Winston-Salem/Hanes Mall

Hotel in Winston - Salem, Winston-Salem

Hotel with free parking, near Hanes Mall
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Hilton Garden Inn Winston-Salem/Hanes Mall offers 112 accommodations with iPod docking stations and coffee/tea makers. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


Recreational amenities at the hotel include a 24-hour fitness center.

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Amenities

  • Air Conditioner
  • Parking
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Eco Friendly
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry

Policies

Check-in Check-in start time: 3 pm; check-in end time: 3 am contactless check-in available minimum check-in age: 21
Check-out Check-out before 11 am contactless check-out available express check-out available
Payment Policy Fee for buffet breakfast: approximately usd 12.95 for adults and usd 6.95 for children fee for in-room wireless internet: usd 4.95 per night (rates may vary) pet fee: usd 75 per pet (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy 2 total (up to 40 lbs per pet) pets allowed for an extra charge of usd 75 per pet (varies based on length of stay) service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts major credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property uses eco-friendly cleaning products

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Reviews

Lisa Sep 1, 2025 05:05:47 AM
Summary: Very clean hotel. We had an enjoyable stay. No complaints.
Tiashawna Jun 10, 2025 04:53:02 AM
Summary: Loooove my experience
Vontell Jun 2, 2025 01:37:22 AM
Summary: We came down for AAU and had great experience. We will be staying again pretty soon.
cameron May 30, 2025 03:32:59 AM
Summary: Everything was fine except I did not have housekeeping enter my room and had to go down to the front desk for coffee and clean towels twice
Aurea May 19, 2025 09:13:48 PM
Summary: We would stay there again if we were in the area and need a hotel.
Debra May 6, 2025 09:11:42 AM
Summary: The people working at this property are awesone. Helpful, Happy, Efficient and make you feel welcomed.
Rosa Apr 14, 2025 06:06:07 PM
Summary: The property was very clean and well maintained. It was a great short stay.
Carrie Apr 14, 2025 02:10:43 AM
Summary: Great staff and clean Said nothing about our room would look out on HVAC units- not OK Website says has room service- does not Phone didn’t work Ran out of soap on beginning of 2nd day in shower so they clearly aren’t checking how full the bottles Are in the shower Toilet paper awful No sound proofing at all- Could hear people next door normal talking to their kids and lots of disturbance to any peace- not the family’s fault- no soundproofing at all No ability to park close at night
Victor Apr 7, 2025 07:13:20 PM
Summary: A lot of shortcomings. No soap in the bathroom sink bottle, no hair conditioner in shower bottle, just not pleased. Won't stay here again!
Rose Apr 7, 2025 06:41:50 AM
Summary: the property was clean and the staff was very professional

FAQ's

Is this Winston - Salem hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Winston - Salem hotel?

Check-in time for Winston - Salem hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Winston - Salem hotel have a swimming pool?

No, this Winston - Salem hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Winston - Salem hotel?

Best-rates for the Winston - Salem hotel starts from $137 per night with includes Entertainment, Kitchen, Parking, Security/Safety, Guest Services, Eco Friendly, Wheelchair Accessible, Bedding/Linens, Bar, Breakfast, Child Friendly, Internet, Balcony/Terrace, Accessibility, Business Services, Wellness Facilities, Fireplace/Heating, Laundry, Air Conditioner, Restaurant, Toiletries with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Winston - Salem hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Winston - Salem hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Winston - Salem hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Winston - Salem hotel?

Based on the information reported by the owner or manager, the Winston - Salem hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Winston - Salem hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Winston - Salem hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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