Hilton Garden Inn Richmond Innsbrook | Hotel in Glen Allen

| 8.2 (1005 Reviews) | 1 Bathroom

Innsbrook Hotel | Hilton Garden Inn Richmond Innsbrook

Hotel in Innsbrook, Glen Allen

Hotel in Glen Allen with a 24-hour fitness center and a 24-hour business center
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Hilton Garden Inn Richmond Innsbrook offers 155 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Amenities

Air Conditioner
Parking
Other
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3 pm; check-in end time: midnight contactless check-in available early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out Check-out before noon contactless check-out available express check-out available late check-out fee: usd 50 late check-out subject to availability

Payment Policy Fee for continental breakfast: approximately usd 9 to 20 for adults, and usd 9 to 20 for children self parking fee: usd 5.12 per day (in/out privileges) pet fee: usd 75 per accommodation, per stay service animals are exempt from fees late check-out fee: usd 50 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Pet Policy Pets allowed for an extra charge of usd 75 per accommodation, per stay service animals are welcome, and are exempt from fees

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

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Reviews

Tynesha Jul 27, 2025 07:02:58 AM

Summary: My first room 501 was in perfect condition. Due to the thunderstorm, my power was flickering in my room, and my TV went out. The front desk said to give it 20 minutes, so I waited about an hour, and the TV was still not working. I requested a new room, she put me on the second floor room 208, and that room looked used and not very clean. Bed had stains, towels looked touched, counters weren't wiped, the coffee machine was dirty, toilet seat was up and slightly dirty. I requested 3rd or 4th floor but she was giving me 6th floor. She said the hotel was booked out but the parking lot didn't look booked out. She did give me extra sheets to change and a breakfast for the next day as my accommodation, because I asked for it due to the room condition. My stay was from July 19th-21st

Timothy Jun 30, 2025 09:10:26 PM

Summary: Great location right next to short pump shopping center. I enjoyed my 1 night stay will definitely book again.

Angela Jun 23, 2025 04:52:35 AM

Summary: Hotel is very nice. The only issue we had was the water pressure wasn't great. Beds were comfortable. Staff was friendly. Room was clean. The offer free bottled waters which was very nice, Overall we enjoyed our stay!!

Terry May 26, 2025 04:07:22 AM

Summary: Our room did not have a tv remote and it took someone to bring it to our room in 15 minutes. A maid knocked at our door at 9:45am with our check out time was 12pm. My wife was sleeping at the time and there was no "Do Not Disturb" sign. Our closet door would not close. The pillows were very small and not comfortable. Other than that everything was excellent.

Devin May 16, 2025 02:30:06 PM

Summary: Great staff friendly and helpful. Clean place with an upscale feel.

Martha May 9, 2025 03:24:07 AM

Summary: The property was nice. I stayed for two nights. My only issues were that the outlet in the bathroom didn’t work, (I flipped the GFCI with no result) and Ihousekeeping never came to my room.

Rayfield Apr 30, 2025 05:00:22 AM

Summary: Had a wonderful stay; every staff member was very polite, friendly, and respectful. It was very close to many stores and restaurants. The room was very clean, and I was not bothered by housekeeping, but they cleaned my room while I was away. Thank you for making my first trip to Richmond a great time.

Vera Apr 29, 2025 07:59:18 PM

Summary: The bathtub was chipped in 2 places. Our room had a pass through door and dogs were barking in the adjoining room. Our reservation made through Expedia didn’t come with the option to have our breakfast included with booking of the room.

Mary Apr 28, 2025 02:50:10 AM

Summary: The view was lovely, beautiful scenery!

Sheryl Apr 28, 2025 01:03:13 AM

Summary: Checked in late. Hotel electronic key did not work and had to be replaced. There were ants in the bedroom and the bathroom. shower dripped all night. other than that linens and bathroom were clean. Breakfast not included.

FAQ's

Is this Innsbrook hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Innsbrook hotel?

Check-in time for Innsbrook hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Innsbrook hotel have a swimming pool?

Yes, this Innsbrook hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Innsbrook hotel?

Best-rates for the Innsbrook hotel starts from $118 per night with includes Pool, Wheelchair Accessible, Accessibility, Security/Safety, Restaurant, Child Friendly, Hot Tub, Air Conditioner, Other, Business Services, Toiletries, Guest Services, Entertainment, Breakfast, Kitchen, TV, Wellness Facilities, Bar, Internet, Laundry, Parking, Bedding/Linens with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Innsbrook hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Innsbrook hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Innsbrook hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Innsbrook hotel?

Based on the information reported by the owner or manager, the Innsbrook hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Innsbrook hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Innsbrook hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $118