Hacienda Valentino | Hotel in San Cristóbal de las Casas

| 9.8 (24 Reviews) | 1 Bathroom

Hotel in Santa Lucia, San Cristóbal de las Casas

Hotel in San Cristóbal de las Casas with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has a bar/lounge and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Change of towels is available on request.
Hacienda Valentino offers 10 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. 40-inch Smart televisions come with cable channels.

Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Amenities

Air Conditioner
Designated Smoking Area
TV
Balcony/Terrace
Accessibility
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 2:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 21

Check-out A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability

Payment Policy Fee for cooked-to-order breakfast: approximately mxn 45 to 250 per person airport shuttle fee: mxn 1400 per vehicle (one-way, maximum occupancy 4) pet fee: mxn 1000 per pet, per stay service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy Food and water bowls are available pets allowed for an extra charge of mxn 1000 per pet, per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only

Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

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Reviews

ross Apr 22, 2025 04:10:57 AM

Summary: Nice place, especially for mexico

Selma Apr 19, 2025 03:12:15 AM

Summary: Nice small hotel. Good breakfast.

Selma Apr 3, 2025 09:33:01 PM

Summary: Our premium room was well appointed and comfortable. The host and all the staff were very welcoming and helpful, we were able to check in early in the morning as we had arrived to SC, and enjoy complimentary breakfast. Slight negatives - whilst the bed was very comfortable and had a nice light duvet, the pillows I found too bulky to sleep on. I could not work the air con /heating system, even though I tried to follow the instructions provided. All in all, very comfortable stay at Hacienda Valentino, a short walk away from all the central attractions in San Cristobal.

Irwin Apr 3, 2025 06:09:57 AM

Summary: The property has A/C and WiFi. Apart from this, it has an amazing restaurant that closes late! Which is convenient when coming back late from tours.

Juan Nov 26, 2024 12:40:45 PM

Summary: We had the most amazing experience in this hotel. It felt like home away from home. I stayed for 11 nights and my husband joined after the first 5 days. The hotel team accommodated every little one of our needs, even changing rooms because we preferred to be downstairs. The staff is so beyond nice and were very helpful with everything we needed and even more. The food in the restaurant was the best we had in the area (do not miss their soups and pastas!!), and the sweet little attentions added to the experience. We were offered a very yummy breakfast on Sunday fresh from a French bakery in town! It was exactly what we needed, to start a cold Sunday. On the last day, the taxi that we had booked to take us to the airport let us down, and the owners jumped in and saved the day by calling a person that they knew and who gave us the safest drive to the airport. We can’t wait to come back to this hotel on our next trip to San Cristobal de las Casas

Salvador Jul 7, 2024 05:52:57 AM

Summary: It was the perfect place

Norbert Sep 29, 2023 05:09:08 AM

Summary: Very nice and calm place with excellent staff. Everyone is very kind and welcoming, the rooms are modern, clean and well-equipped. It’s the perfect place to stay

Norbert Aug 18, 2023 12:18:28 AM

Summary: Very clean, well equipped property with kind staff and calm ambient.

José Ignacio Aug 11, 2023 08:07:21 PM

Summary: Great place with the best staff

Laura Apr 15, 2023 06:26:15 AM

Summary: What I liked about this property was that it felt really comfy the people working there were really kind and made you feel like home, the food was delicious the service was great and everything in general was really good.

FAQ's

Is this Hacienda Valentino pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hacienda Valentino have a swimming pool?

No, this Hacienda Valentino does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hacienda Valentino?

Best-rates for the Hacienda Valentino starts from $135 per night with includes Balcony/Terrace, Bedding/Linens, Restaurant, Toiletries, Breakfast, Air Conditioner, Designated Smoking Area, Wellness Facilities, TV, Accessibility, Laundry, Fireplace/Heating, Bar, Guest Services, Child Friendly, Internet, Kitchen with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Hacienda Valentino a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hacienda Valentino wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hacienda Valentino has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hacienda Valentino?

Based on the information reported by the owner or manager, the Hacienda Valentino indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hacienda Valentino?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hacienda Valentino are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $135