El Polo Hotel & Suites | Hotel in Santiago de Surco

| 8.4 (90 Reviews) | 1 Bathroom

Santiago de Surco Hotel | El Polo Hotel & Suites

Hotel in Santiago de Surco

Hotel with free parking, steps from United States of America Embassy Lima
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
El Polo Hotel & Suites offers 60 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in Check-in start time: 2:00 pm; check-in end time: 11:00 pm contactless check-in available minimum check-in age: 18

Check-out A late check-out fee will be charged check-out before noon late check-out subject to availability

Payment Policy Fee for buffet breakfast: approximately usd 14 for adults and usd 14 for children airport shuttle fee: usd 45 per person (one-way) airport shuttle fee per child: usd 45 (one-way) late check-out is available for a fee (subject to availability) facilities fee: usd 10 per person, per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. kids stay free! one child 3 years old or younger stays free when using existing bedding.

Pet Policy No pets or service animals allowed

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 20333712505 safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

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Reviews

Zeng Sep 14, 2025 12:23:15 AM

Summary: I think this hotel has three stars at most. The tariff is too expensive. Their service and installation doesn't match the price at all.

Rudiney Jan 28, 2025 06:09:52 AM

Summary: Very good but much expensive

Ana Jan 27, 2025 08:33:01 AM

Summary: Everything was great ! Staff and service wonderful 👍

Sep 15, 2024 06:46:40 PM

Summary: Staff nota Very friendly, noisy maintenance. Full of bugging procedures.

KENNETH MARTINEZ Aug 4, 2024 09:17:56 AM

Summary: Great location,

James Mar 9, 2024 11:26:28 PM

Summary: Great hotel, wonderful staff. In a beautiful location, everything right there, anything you need. Would definitely recommend and stay again.

Caius Sep 28, 2023 05:10:30 AM

Summary: Close to the El Polo new mall. Great location for that area. Far from Larcomar and Miraflores but a nice area with new shopping.

Christopher May 16, 2023 11:53:37 PM

Summary: What a nice surprise to find this hotel. Clean, great staff and good price.

Jean-Pierre Mar 4, 2023 01:32:20 AM

Summary: This place is fantastic, I felt safe it was very clean. The staff was phenomenal. I highly recommend staying at this hotel.

Gladys Dec 15, 2022 01:42:36 PM

Summary: Best place to Stay if you have an early appointment at the American Embassy! Location at it best, several restaurants, an open shopping center, Medical center, Banks, Pharmacy, Cinema theater, etc. Clean, confortable, big suites, great restaurant and awesome Front Desk!

FAQ's

Is this Santiago de Surco hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Santiago de Surco hotel have a swimming pool?

No, this Santiago de Surco hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Santiago de Surco hotel?

Best-rates for the Santiago de Surco hotel starts from $193 per night with includes Bedding/Linens, Bar, Internet, Air Conditioner, Restaurant, Breakfast, Child Friendly, Parking, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Wellness Facilities, Toiletries, Guest Services, Laundry, TV, Wheelchair Accessible, Transportation/Shuttle with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Santiago de Surco hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Santiago de Surco hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Santiago de Surco hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Santiago de Surco hotel?

Based on the information reported by the owner or manager, the Santiago de Surco hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Santiago de Surco hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Santiago de Surco hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $193