Douro Palace Hotel Resort and Spa | Hotel in Baiao

| 8.8 (260 Reviews) | 1 Bathroom

Santa Cruz do Douro Hotel | Douro Palace Hotel Resort and Spa

Hotel in Santa Cruz do Douro, Baiao

Riverfront hotel with a full-service spa and free breakfast
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a sauna, and a rooftop terrace are onsite.
Douro Palace Hotel Resort and Spa offers 60 accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Baiao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in Check-in start time: 3 pm; check-in end time: midnight

Check-out Check-out before noon

Payment Policy Airport shuttle fee: eur 100 per vehicle (one way) pet fee: eur 25 per pet, per stay service animals are exempt from fees rollaway bed fee: eur 45.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are available for eur 45.0 per night.

Pet Policy Food and water bowls are available pets allowed for an extra charge of eur 25 per pet, per stay service animals are welcome, and are exempt from fees

Other Policy A swimming cap is mandatory in all indoor swimming pools. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 3997 safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

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Reviews

Joel Oct 9, 2025 10:43:54 PM

Summary: Unfortunately, there is no spa in this hotel. Hotel very calm and confortable, but extremly difficult to access by car.

Sophie Sep 19, 2025 03:08:37 PM

Summary: Beautiful and quiet Hotel. Room was big and clean. Loved the nice balcony as well. Inside and outdoor pool was a big plus. Bring a bathing cap if you want to use the indoor pool Great service from staff. Good food as well!

Harishchandra Jul 9, 2025 11:32:43 PM

Summary: Better advice needed about roads to property, otherwise it could a nightmare.

Edward Jul 4, 2025 07:11:46 PM

Summary: This was our first stay at Douro Palace and as we arrived and parked up we were amazed with location and appearance of the site. We were really pleased with the welcome we received and then when we arrived at our room, which we had booked with a river view, were amazed with the view - we’d really recommend a river view room. We enjoyed the outdoor pool that was available 24 hours with a bar open in the daytime. We ate both nights we stayed at the restaurant which had really good portion sizes and the food quality was impeccable. The breakfast had a really good selection too and was all of very high quality. We’ll be sure to recommend Douro Palace to anyone we know is visiting the area! We did realise it’s a bit of a drive for the main, well known, wineries and boat trips but the quality of the hotel made that a ‘not problem’!

Paul Jun 13, 2025 11:57:08 AM

Summary: Absolutely stunning property with a very thought out layout and design. The rooms were very comfortable and quiet and had blackout curtains. The restaurant onsite was also delicious and offered a wide range of options. The SPA was so nice and had the best couples message ever.

Dipankar May 26, 2025 02:13:31 AM

Summary: Very nice hotel and spa with an excellent riverside location. The grounds are very nice and the rooms have excellent views of the Duoro river. The rooms and bathrooms are good and the breakfast was very good. The reception, bar and restaurant staff were very helpful and worked hard. The restaurant was OK but not exceptional. Overall, an excellent hotel.

Kim May 12, 2025 04:29:56 AM

Summary: Beautiful property and amazing staff. The weather was a bit rainy but it was still very beautiful and the indoor pool was amazing. You do need to wear a swim cap for the indoor pool though. Good breakfast as well

May 11, 2025 04:27:13 PM

Summary: Fantastic place with stunning views in the valley. We enjoyed our 2 day stay a lot.

Alyson May 8, 2025 10:48:54 PM

Summary: Do not stay at this hotel if you don’t rent or have a car! The hotel has a beautiful architecture and view, the food is great and the staff nice but transportation are highly limited. They do not truly offer shuttle to and from Porto, we were there during the train strike and were stranded, we had to pay very expensive uber-taxi etc. to go visit around and it took a long time to have access to them, going back to Porto was also quite stressful and expensive and in the end the cost of everything really wasn’t worth the hotel. The staff were nice but they couldn’t really help. I would recommend only if you can have access to a car.

Mikayla Apr 23, 2025 04:12:03 AM

Summary: The staff were phenomenal!! Hotel itself was modern and very clean. Spa experience was great. I have never received the level of service anywhere like I did here. We will definitely be back!!!

FAQ's

Is this Santa Cruz do Douro hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Santa Cruz do Douro hotel?

Check-in time for Santa Cruz do Douro hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Santa Cruz do Douro hotel have a swimming pool?

Yes, this Santa Cruz do Douro hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Santa Cruz do Douro hotel?

Best-rates for the Santa Cruz do Douro hotel starts from $117 per night with includes Entertainment, Breakfast, Air Conditioner, Wheelchair Accessible, Wellness Facilities, Guest Services, Internet, Laundry, Pool, Security/Safety, Fireplace/Heating, Restaurant, Balcony/Terrace, Accessibility, Business Services, Bedding/Linens, Spa, Child Friendly, Parking, Bar, Toiletries with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Santa Cruz do Douro hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Santa Cruz do Douro hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Santa Cruz do Douro hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Santa Cruz do Douro hotel?

Based on the information reported by the owner or manager, the Santa Cruz do Douro hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Santa Cruz do Douro hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Santa Cruz do Douro hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $117