Crystal Lodge Hotel | Hotel in Thornton Heath

5.6 (204 Reviews) | 1 Bathroom

Bensham Manor Hotel | Crystal Lodge Hotel

Hotel in Bensham Manor, Thornton Heath

Hotel in Thornton Heath with free parking
Valet parking, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Crystal Lodge Hotel offers 14 accommodations with safes and coffee/tea makers. Guests can make use of the shared/communal kitchen. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LED televisions are featured in guestrooms. Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

Amenities

Parking
TV
Balcony/Terrace
Security/Safety
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 1 pm; check-in end time: 1:00 am contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out Check-out before 11 am contactless check-out available

Payment Policy Valet parking fee: gbp 10 per night crib (infant bed) fee: gbp 20.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for gbp 20.0 per stay.

Pet Policy Pets not allowed

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

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Reviews

Lucy Jul 11, 2025 01:23:48 PM

Summary: The room I had booked was with a bathroom but the room I was given only had a sink and a shower with a shared bathroom down the hall. They ‘upgraded’ me to a room with more beds but still only had a shower and sink. Shower was really old and over all the room was grungy.

Denepher Feb 8, 2025 04:37:50 AM

Summary: For a quick, one night stay, at the price, it was adequate.

Catherine Feb 8, 2025 04:12:30 AM

Summary: The welcome and customer care were excellent. Clean bedding but other cleaning jacking dirty shower and dusty room.

Sean Dec 22, 2024 07:14:59 PM

Summary: Warm cosy relaxing stay

Ade Nov 25, 2024 05:58:47 PM

Summary: Wonderful staff, the room was very warm and comfortable! Shared bathroom and kitchen were clean too! It felt like more like a large house than a hotel, which might be great for some. The staff had every possible amenity I required and I'm grateful for the extended stay despite my late check in. Just be aware that as it's close to the high street (not necessarily a bad thing), you might get the odd busy traffic noise near you. Good, decent place to sleep for the night for a decent price.

Melvin Oct 20, 2024 02:22:31 PM

Summary: The gentleman at xheck in was very nice and so helpful Outside of hotel needs some tlc but my room, although basic was clean and comfortable and fitted with my needs Good value would stay again

Dianne Oct 13, 2024 09:25:53 PM

Summary: Very small Room, the bathroom is dirty and mouldy. The location was great for convenience.

Eliana Sep 12, 2024 02:42:06 AM

Summary: Excellent 👍

tracey Aug 20, 2024 03:11:49 AM

Summary: We were Immediately upgraded by Walid. A very friendly welcome and seemed to be on duty 24/7. It is somewhere ok to get some sleep. Shared toilet and bathroom off putting> However Walid made up for the lodges short comings with his warm welcome

Aug 18, 2024 07:24:04 PM

Summary: Does what it says on the tin! Needed a place to stay for a night after a festival. Can’t argue with the price, nice and cheap especially for London. The staff member on the desk was very friendly and helpful.

FAQ's

Is this Crystal Lodge Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Crystal Lodge Hotel?

Check-in time for Crystal Lodge Hotel starts counting from 1:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Crystal Lodge Hotel have a swimming pool?

No, this Crystal Lodge Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Crystal Lodge Hotel?

Best-rates for the Crystal Lodge Hotel starts from $89 per night with includes Parking, Balcony/Terrace, Bedding/Linens, Child Friendly, Internet, Laundry, TV, Security/Safety, Wellness Facilities, Toiletries, Guest Services, Barbecue/Outdoor Cooking, Kitchen with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Crystal Lodge Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Crystal Lodge Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Crystal Lodge Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Crystal Lodge Hotel?

Based on the information reported by the owner or manager, the Crystal Lodge Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Crystal Lodge Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Crystal Lodge Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $89