Candlewood Suites Jacksonville Southpoint by IHG | Hotel in Jacksonville

9.0 (233 Reviews) | 1 Bathroom

Southpoint Hotel | Candlewood Suites Jacksonville Southpoint by IHG

Hotel in Southpoint, Jacksonville

Hotel with free parking, in the vicinity of St. Johns Town Center
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Weekly housekeeping is available.
Candlewood Suites Jacksonville Southpoint by IHG offers 71 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 50-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 21

Check-out Check-out before 11 am

Payment Policy Pet fee: usd 25.00 per pet, per night (maximum usd 150 per stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy 2 total (up to 45 lbs per pet) pets allowed for an extra charge of usd 25.00 per pet, per night (maximum usd 150 per stay) pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

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Reviews

Squire Sep 30, 2025 01:10:27 AM

Summary: Yes

Kendra Sep 27, 2025 11:31:50 PM

Summary: Clean overall although the hallway had a moldy smell

Valerie Sep 20, 2025 05:40:12 AM

Summary: Other than the carpets needing to be cleaned both in the room as well as the hallways, the hotel is nicely upgraded and most importantly, the bed was super comfortable. I slept very very well.

Tanika Sep 15, 2025 07:27:16 AM

Summary: Nice property!

Cathy Sep 12, 2025 10:52:36 PM

Summary: Amazing

iquana Aug 11, 2025 07:42:41 PM

Summary: The hotel itself was very clean, we were very disappointed because I booked this hotel way in advance for me and my family to accommodate us, and when we got there the front desk clerk tells us that they did not have the room that I chose which was the two queen beds I also called the day before to verify and to go ahead and ask them to take my payment because I chose the option to pay at the property I booked through hotel.com so they blame the issue on me booking through a third party, and which I do not believe I have used hotel.com for years and has always gotten what I booked now in the defense of when you're booking online it may not look exactly like what you chose when you get there but I always got whatever type of room I've asked for I feel like they didn't want to take accountability and then when I demanded that I needed at least the two beds because it was three of us and we do not sleep together one woman and two boys we want what we paid for and booked ,they told us that they could not accommodate that and either I took what you guys had or if I wanted a refund of course it was going to take 7 to 10 days for money to hit back on my card and I was very very disappointed because I saved the money for this trip and if I did not take the room that they had offered we would have had nowhere to stay and we drove 6 Plus hours to get there I feel like they should have at least offered us two rooms to accommodate because again it was not my fault .

Lynn Aug 4, 2025 02:50:31 PM

Summary: Everything was fine. Nice room but there was a loud recurring noise like a door slamming every couple of minutes

Tyrone or Michelle Aug 4, 2025 04:11:27 AM

Summary: Wonderful Came in town for overnight trip .Staff was great close to may things to eat centrally located to Southside , downtown , beaches and westside I would stay again .

Alicia Aug 3, 2025 12:20:44 AM

Summary: The staff is the absolute highlight of this hotel. Every staff member that I interacted with was amazing. Although the hotel states that it’s recently renovated, it didn’t meet my standards. The room itself was filthy, there was pet hair everywhere, I could see visible dirt and dust on the furniture. I arrived at 1am, so I didn’t want to bother the front desk attendant. I always disinfect hotel rooms that I stay in, so I just completed a deeper clean. Also, you have to slam the doors in order for the locks to engage. Overall, great and friendly staff, but I wouldn’t stay here again.

Tracy Jul 29, 2025 07:05:00 PM

Summary: I wish I had known how awesome your establishment was when booking all our stays. In the future we will look for your hotel when booking travels

FAQ's

Is this Southpoint hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Southpoint hotel?

Check-in time for Southpoint hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Southpoint hotel have a swimming pool?

Yes, this Southpoint hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Southpoint hotel?

Best-rates for the Southpoint hotel starts from $111 per night with includes Pool, Accessibility, Fireplace/Heating, Internet, Laundry, Air Conditioner, Business Services, Wheelchair Accessible, Toiletries, Child Friendly, Kitchen, Designated Smoking Area, TV, Bedding/Linens, Wellness Facilities, Guest Services, Parking with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Southpoint hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Southpoint hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Southpoint hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Southpoint hotel?

Based on the information reported by the owner or manager, the Southpoint hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Southpoint hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Southpoint hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $111