Astana Wing - Riverside Majestic Hotel | Hotel in Kuching

| 7.8 (140 Reviews) | 1 Bathroom

Kampung Surabaya Hotel | Astana Wing - Riverside Majestic Hotel

Hotel in Kampung Surabaya, Kuching

Hotel with 2 restaurants, 8-minute walk to Kuching Waterfront
This smoke-free hotel features 2 restaurants, a bar/lounge, and 2 coffee shops/cafes. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Astana Wing - Riverside Majestic Hotel offers 272 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kuching hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Amenities

Air Conditioner
Parking
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out Check-out before noon

Payment Policy Fee for buffet breakfast: approximately myr 58 for adults and myr 29 for children rollaway bed fee: myr 55.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are available for myr 55.0 per night.

Pet Policy Pets not allowed

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

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Reviews

Sandra Jul 7, 2025 06:35:58 PM

Summary: The place is worn down. Smells old even. No hand towels provided, breakfast buffet options were gross, sink had mould round the drain hole, room-service tray which we left outside the room was not cleared till 2 1/2 days later (Housekeeping said they would inform the restaurant when we called). Its saving grace was the pleasant and helpful staff around the hotel.

Jay Jun 29, 2025 11:44:16 AM

Summary: There wasn’t bath towels, shampoo and bath gel in the toilet when i got into the room. They were sent after 30-45 minutes after I informed the front desk. The toilet bowl and toilet seat has stains. The bath towels were yellow-ish instead of white. Last but not least, out of 3 elevators only 2 were working during our stay.

Mar 20, 2025 10:56:09 AM

Summary: The pillow case and bedsheet were not clean. Some black stains. The flushing in the toilet needs to press a second time before it stops. The lights in the room are blinking. They should be changed. The toilet’s tiles are in need of a good scrub! The staff are pleasant though. Overall the location is good, the facilities are in need of an upgrade.

Karen Anak Dec 20, 2024 11:55:00 PM

Summary: The services in general is rather slow and required repeating/re-asking the for the services (asking for towels to be sent to the room- room only had one bath towel for a two person reservation; had to call again for porter services after waiting close to 20 mins). Location is strategic but the property and services were mediocre.

Poh ching Dec 18, 2024 01:45:54 PM

Summary: Room cleanliness not so satisfactory. Air cond ventilation cover / surrounding area with dust. Room housekeeping not well managed.

Josie Dec 2, 2024 01:01:59 PM

Summary: The hotel chamber maids are lazy. During our five days stay they only came to make the bed and replenished water. The room was never sweep or vacuumed, the bathroom never tidied and cleaned. When we called the reception and requested for room cleaning, the cleaners never appear. Sometimes they just left the bath towels or toilet papers outside the room door. The whole corridor stings. The car park under the hotel showed signs of sewage lickage. It is one hotel I won’t stay again and will warm traveller’s about it.

donald ian george Nov 16, 2024 12:14:26 PM

Summary: Convenient for everything. All walkable.

Iz Oct 29, 2024 05:54:17 PM

Summary: Room is very clean with friendly staff. Easy to check in and out. Just ppposide the waterfront that makes it acomplte enjable stay.

Glenn Oct 12, 2024 08:11:17 PM

Summary: Upon arrival we were upgraded to an Astana suite room which was a very pleasant surprise. The room which included a separate kitchen / sitting/ dining room was well equipped and the beds were extremely comfortable. For dinner we decided to try the fine dining at Suasana on the 18th floor. What a disappointment that was. After waiting over an hour for the food it was just lukewarm. In defence of the chef, it was tasty but it had clearly been waiting some time for someone to deliver it to the table.

donald ian george Sep 6, 2024 07:24:58 AM

Summary: The town is very close and restaurants are within walking distance. THhe riverside is across the road. Great place to stay.

FAQ's

Is this Kampung Surabaya hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Kampung Surabaya hotel have a swimming pool?

No, this Kampung Surabaya hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kampung Surabaya hotel?

Best-rates for the Kampung Surabaya hotel starts from $73 per night with includes Bar, Guest Services, Air Conditioner, Parking, Accessibility, Security/Safety, Restaurant, Internet, Wheelchair Accessible, Business Services, Wellness Facilities, Child Friendly, Bedding/Linens, Toiletries, Breakfast, Laundry with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Kampung Surabaya hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kampung Surabaya hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kampung Surabaya hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kampung Surabaya hotel?

Based on the information reported by the owner or manager, the Kampung Surabaya hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kampung Surabaya hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Kampung Surabaya hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $73