Alpen Resort & Spa | Hotel in Zermatt

| 9.2 (2341 Reviews) |   Pet Friendly  6 Bathrooms  21 Guests
Zermatt Hotel | Alpen Resort & Spa

Hotel in Zermatt

Located close to the ski elevators in Zermatt, Alpen Resort & Spa features a restaurant, and spacious rooms with cable TV. WiFi in the entire building and transport from Zermatt Train Station from 07:00 o'clock to 21:00 o'clock are both offered for free. There is also an outdoor tennis court on site . Swiss cuisine and a selection of wines are served in the Matterhorn Restaurant. All rooms come with a mini-bar and tea and coffee making facilities. Private bathrooms include a hairdryer, bathrobes and slippers. Guests can also make use of a ski storage room with a ski boot dryer and personal ski lockers. An Internet corner is available in the lobby. There is a Grill restaurant "Hornox" for meat and vegan dishes.

Alpen Resort & Spa is located in Zermatt.

This 56 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Pool, Balcony/Terrace, and several others. This is a 4 star rated property and has over 2341 reviews with the average score of 9.2 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 56 Bedrooms Hotel if you want to learn more about this PerfectforWeddings place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This Alpen Resort & Spa in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Alpen Resort & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

  • Parking
  • Pet Friendly
  • Pool
  • Designated Smoking Area
  • View
  • Private Pool
  • Balcony/Terrace
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • EV Charge Station
  • Sports/Activities
  • Skiing
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Guest Services
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Laundry

Policies

Check-in The minimum age for check-in is 18
Pet Policy Pets are allowed and charges may apply.
Other Policy Please note that zermatt is a car-free village. you can park your car in täsch (indoor parking) and continue to zermatt by train or taxi, alpen resort hotel offers transfers from zermatt train station to the hotel free of charge daily from 07:00 until 21:00, please note that the rate for an extra bed includes breakfast, when booking 5 rooms or more, different policies and additional supplements may apply.

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Reviews

Jamil, USA Jan 9, 2026 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Richard, United Kingdom Jan 7, 2026 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The Hotel was lovely, and the Spa was excellent. We had a fabulous view of the Matterhorn from our room, which is a great way to wake up. We we're skiing, but tool both the train and the cable car to the top of the mountains, which was fabulous.
Negative: Switzerland is expensive, and Zermatt is expensive for Switzerland! You'll ned more than you think for food and drink.
Marsita, Malaysia Jan 6, 2026 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Everything is great except for the location as it is OFF the main st. If you dont mind the walking, this is the best valued hotel with the best amenities
Chui Sun, Malaysia Dec 16, 2025 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: We booked the panoramic room, and the view was absolutely beautiful. We spent most of our time on the balcony, simply enjoying the scenery from our own private space.
Negative: None
Summary: Stunning panoramic views best enjoyed from the privacy of our own balcony.
laura, United Kingdom Dec 16, 2025 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Kristina, USA Dec 15, 2025 08:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: My whole stay was amazing! The property is fantastic — very close to the train station, but still quiet enough that you don’t hear any noise. The spa was lovely and not too crowded, which I really enjoyed. I had a beautiful room, perfect for one person, but it could easily fit two. The room even had a balcony with a small view of the Matterhorn. Everything was clean and well-maintained. Breakfast was included and was okay. Overall, I really loved the hotel and would highly recommend it to anyone!
Negative: Nothing, it was great
Summary: Amazing
Dec 15, 2025 08:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: The entire property was amazing and just what we were looking for with a couple days in Zermatt. The staff was friendly and professional, the property was beautiful and the spa/pool area was amazing. The breakfast in the morning was a nice touch.
Negative: The only thing I could say was there was no availability for an early check in. We arrived at 10 am and had to wait until 3 pm. I didn’t mind it as I could go skiing until then but it would have been nice to be fit in earlier since my friend I was with doesn’t ski.
Summary: Clean, authentic, and peaceful.
Diyls, Singapore Dec 12, 2025 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Comfortable room with great spa facilities
Negative: Didn’t get to try the outdoor pool, too many people and closed early
Summary: Warm stay feeling premium
Anastasiia, Germany Dec 11, 2025 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: We had a great stay at this hotel. The rooms were very clean, the location is convenient and close to the train station, and the free shuttle to the hotel was a big plus. The spa and the breakfast were excellent as well, and the view of the mountains was absolutely stunning.
Negative: Everything was perfect.
Summary: Clean rooms, good location, friendly staff and excellent view
Irving, United Kingdom Dec 10, 2025 08:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure

FAQ's

Is this Alpen Resort & Spa pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alpen Resort & Spa?

Check-in time for Alpen Resort & Spa starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alpen Resort & Spa have a swimming pool?

Yes, this Alpen Resort & Spa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alpen Resort & Spa?

Best-rates for the Alpen Resort & Spa starts from $294 per night with includes Sports/Activities, Wellness Facilities, Fireplace/Heating, Pet Friendly, Designated Smoking Area, Private Pool, EV Charge Station, Spa, Restaurant, Guest Services, Internet, Skiing, Breakfast, Child Friendly, Laundry, Pool, Balcony/Terrace, Security/Safety, Bar, Hot Tub, Parking, View, Accessibility, Transportation/Shuttle with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Alpen Resort & Spa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alpen Resort & Spa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alpen Resort & Spa has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alpen Resort & Spa?

Based on the information reported by the owner or manager, the Alpen Resort & Spa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alpen Resort & Spa?

Based on the information reported by the owner or manager, details for the cancellation policy for the Alpen Resort & Spa are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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