Alilo by Muuk | Hotel in Tepoztlán

| 8.6 (112 Reviews) | 1 Bathroom

Hotel in Tepoztlan, Tepoztlán

Hotel with free parking, near Artisan Market of Tepoztlán
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and massage/treatment rooms.
Alilo by Muuk offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Eco Friendly
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: 9:30 pm minimum check-in age: 18

Check-out Check-out before noon

Payment Policy Fee for cooked-to-order breakfast: approximately mxn 500 for adults and mxn 350 for children pet fee: mxn 750 per pet (varies based on length of stay) service animals are exempt from fees rollaway bed fee: mxn 1261.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are available for mxn 1261.0 per night.

Pet Policy 1 total (up to 44 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 750 per pet (varies based on length of stay) pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges long-term renters welcome noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

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Reviews

Arnulfo Aug 6, 2025 11:04:28 AM

Summary: Food was excellent

Aida May 5, 2025 10:48:23 PM

Summary: Hv to say that staff was so very attentive and friendly, especially in the restaurant. However, when I asked for my upgrade, I was told that was not availability, even though the hotel occupancy was not even 50% of the total occupancy., so they dont wanted to upgrading my room. My room first day no HOT WATER, next day 3 roaches, one in my bedroom and 2 in the shower, so disgusting. Mosquito net completely damage-broken. Place is nice but I will not repeat for booking and staying there.

Samantha May 3, 2025 07:50:45 AM

Summary: Hospitality was incredible! Thanks for making us feel so comfortable!

Jezer Jan 2, 2025 11:03:35 PM

Summary: The property is a bit hidden. The surroundings of it's location can trigger a sense of an unsafe location. There were a lot of maintenance / construction going by the pool and parking lot. In times it made us feel like w le were in a property under construction rather than a property ready for us to enjoy. The room description and photos said that a sofa bed was part of the room but it wasn't. They had to bring a bed to the room. We really enjoy the massages and temazcal services. We had a good time in the pool and the food services were good enough to meet our needs when we used it. Overall I feel like it was a bit of a roller coaster with all the ups and downs, with the things we were noticing and experiencing during our visit to this property. But I think we ended up enjoying it more than disliking it. We had a good time as a family here.

JAVIER Oct 29, 2024 08:56:59 AM

Summary: Genial

Rosa Oct 1, 2024 01:21:20 AM

Summary: My stay was great, but I have to upgrade my room. The room the hotel gave me first was tiny and with a tiny window. When I booked in Hotels.com, the hotels was described as “superior” which it didn’t have anything to be superior. The staff told me that was the lowest price room, and if I wanted better I have to pay, which I did. It was disappointing that the advertising was not accurate!

Omar Sep 17, 2024 09:16:02 PM

Summary: I’m general the property was really good, personnel and the place makes me feel comfortable. I just want to notice about the entrance and surroundings that it was a little difficult and it was in bad conditions

Daniel Aug 15, 2024 01:18:47 AM

Summary: The WiFi in the rooms is fatal, you have to move to lobby area to get a good internet connection

Juan José Aug 5, 2024 05:23:24 AM

Summary: Ok but has the potential to be much better.

Maria Jan 29, 2024 02:41:55 AM

Summary: Excellent

FAQ's

Is this Alilo by Muuk pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Alilo by Muuk have a swimming pool?

Yes, this Alilo by Muuk has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alilo by Muuk?

Best-rates for the Alilo by Muuk starts from $340 per night with includes Pool, TV, Sports/Activities, Wellness Facilities, Restaurant, Toiletries, Child Friendly, Internet, Accessibility, Bedding/Linens, Kitchen, Balcony/Terrace, Spa, Guest Services, Breakfast, Laundry, Air Conditioner, Parking, Security/Safety, Business Services, Bar, Entertainment, Eco Friendly with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Alilo by Muuk a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alilo by Muuk wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alilo by Muuk has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alilo by Muuk?

Based on the information reported by the owner or manager, the Alilo by Muuk indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alilo by Muuk?

Based on the information reported by the owner or manager, details for the cancellation policy for the Alilo by Muuk are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $340