Tru by Hilton Sumter | Hotel in Sumter

8.8 (629 Reviews) | 1 Bathroom

Hotel in Sumter

Hotel in Sumter with free breakfast and a fitness center
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Tru by Hilton Sumter offers 92 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels.

This Sumter hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 21

Check-out Check-out before 11:00 am contactless check-out available

Payment Policy Pet fee: usd 75 per accommodation (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy 2 total pets pets allowed for an extra charge of usd 75 per accommodation (varies based on length of stay) pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

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Reviews

Joseph Jun 30, 2025 07:16:00 PM

Summary: Stayed two nights. The room was clean and comfortable, and the whole property was very bright and modern. The staff were all friendly and helpful. Check in and check out were easy. This was a good option for a solo traveler and short stay, BUT I think the small room size and lack of a closet, shelves or dresser would feel cramped for a longer stay or if traveling with a family.

Trina May 21, 2025 08:12:37 AM

Summary: I was disappointed & dissatisfied! I would think all levels of Hilton would be of excellence. I am not sure who is giving 4 & 5 stars. It has to be the employees/review generators. Pro: Good location, accessible rooms are a good size, & kind people that are helpful, cute breakfast bar. Cons: 1. When I first booked it, I read the reviews. Someone commented on the mattress pad with blood stains. I figured ok, no problem, that was taken care of…NOPE! We received the same mattress pad! I wanted to throw up. My husband & I went to get the front desk clerk. He was sweet. He put on gloves, & changed everything. I had my Lysol (of course). We couldn’t change rooms because the hotel was sold out with double beds & accessibility. Upon leaving I told the front desk manager and the gentleman that changed the mattress pad to throw it out. That mattress pad should not be rotating throughout the hotel! DISGUSTING! BTW, we still paid full price, never mind the grossness! Hilton should be ashamed! 2. The breakfast bar is mediocre. They had the cute pancake maker. Impressive, until the pancake is hard and taste like dough…image frozen pancake lightly cooked. We were looking for bacon.No bacon during our stay! Hilton, most people eat bacon, not assorted style sausages. The omelette had veggies, I had boiled eggs. 3. Small intimate pool…water should have been slightly heated considering it’s indoors. 4. Business station is not a room, so no privacy. 5. Wi-Fi is NOT free. Only members

Michelle Apr 15, 2025 06:51:51 PM

Summary: My 10 year old really enjoyed making her own pancakes for breakfast.

Damon Mar 29, 2025 11:52:43 PM

Summary: I was very disappointed with the hotel. There was no closets for our clothes for long stays. My iron was spitting out water and it was extremely hot. I asked for extra towels because our stay was 6 days. I was told I had to call every other day to get more wash cloths and towels. The room wasn’t as cleaned as I liked. There was only one person at night(who had to take care of everything by herself. ) The only best thing about this trip was the coffee; which was very good at all times. The noise throughout the night from other rooms was very loud, at night times.. Loud talking and it sounds like dragging of furniture. Also, the smell of marijuana was heavy in the hallways on the day of check out. nowhere to put your clothes no drawers for last six days we lived out our suitcases. Very small room for $169 a night. We are Hilton timeshare owners and we’ve stayed in plenty of Hilton facilities and this by far was the worst . The facility is new and we wanted to try something new. Never again.

Lindsey Mar 25, 2025 07:22:06 AM

Summary: We stayed at this hotel for our daughter’s basketball tournament. The hotel was clean and offered a good breakfast. We would definitely stay again.

Melissa Mar 23, 2025 07:32:13 AM

Summary: Excellent stay!

Lapatra Mar 20, 2025 06:20:37 AM

Summary: The front desk worker was on the phone and lacked any customer service. She didn’t offer tell us where the elevator was, what time breakfast started and ended, or any other amenities. She continued on the phone gave me the room key and asked me if I needed anything else.

Deanna Mar 17, 2025 07:36:10 PM

Summary: My family and I loved the lobby and being able to play pool. The staff were also great and very accommodating! We would definitely stay there again!!!

Thomasena Mar 10, 2025 04:54:07 AM

Summary: At check-in ordered two rooms I actually have the rooms on the same floor. I have one room on the third floor and one room on the fourth floor. I thought if you have two rooms you should’ve been on the same floor

Geoff Mar 8, 2025 09:43:47 AM

Summary: The property is clean and modern.

FAQ's

Is this Tru by Hilton Sumter pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Tru by Hilton Sumter have a swimming pool?

Yes, this Tru by Hilton Sumter has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Tru by Hilton Sumter?

Best-rates for the Tru by Hilton Sumter starts from $124 per night with includes Pool, Wheelchair Accessible, Wellness Facilities, Child Friendly, Laundry, Parking, Accessibility, Breakfast, Internet, Air Conditioner, Designated Smoking Area, Bedding/Linens, Guest Services, Kitchen, TV, Business Services with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Tru by Hilton Sumter a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Tru by Hilton Sumter wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Tru by Hilton Sumter is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Tru by Hilton Sumter?

Based on the information reported by the owner or manager, the Tru by Hilton Sumter indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Tru by Hilton Sumter?

Based on the information reported by the owner or manager, details for the cancellation policy for the Tru by Hilton Sumter are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $124