Tru By Hilton Jacksonville St Johns Town Center | Hotel in Jacksonville

9.2 (793 Reviews) | 1 Bathroom

Southside Hotel | Tru By Hilton Jacksonville St Johns Town Center

Hotel in Southside, Jacksonville

Hotel with free parking, a short walk to St. Johns Town Center
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Housekeeping is available on request.
Tru By Hilton Jacksonville St Johns Town Center offers 98 air-conditioned accommodations with bathrobes and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen

Policies

Check-in Check-in time starts at 4:00 pm minimum check-in age: 21

Check-out Check-out before 11:00 am

Payment Policy Pet fee: usd 75 per accommodation, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Pet Policy Pets allowed for an extra charge of usd 75 per accommodation, per day service animals are welcome, and are exempt from fees

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

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Reviews

Daniel Aug 17, 2025 10:07:36 PM

Summary: The staff was great, the breakfast was yummie. The room was small, the bed and pillows were not good. The bathroom was nice

Amanda Jul 19, 2025 02:23:33 AM

Summary: Room was spacious except getting to the other side of the bed near the window, you have to squeeze through. Our A/C did not keep the room cool. We woke up sweating several times and finally turned the Ac down to 60 just to stay cool. Common areas were clean, as was our room. Breakfast was good.

Amin Jul 5, 2025 10:32:14 PM

Summary: Very pleasant

Mary Ellen Jul 4, 2025 12:27:38 AM

Summary: Clean, comfortable, nice tv, close to restaurants, shopping, and Mayo Clinic. Cab 1 elevator door opened on 3rd floor before the cab was fully level with 3rd floor elevator lobby and I tripped on the edge of the cab. Close speed of both elevator doors is too fast and the door ran into my arm once because it's too fast.

David Jun 13, 2025 07:53:39 AM

Summary: Everything was wonderful

Larry Jun 8, 2025 07:58:59 AM

Summary: Jacqueline at the front desk was super friendly, offered to help us with familiarity to the property, etc.

Virginia May 31, 2025 05:21:06 AM

Summary: Very nice eco-friendly hotel. It was a pleasant stay

Lincoln May 29, 2025 11:48:49 PM

Summary: Very clean and nice.

James May 15, 2025 06:13:41 AM

Summary: Check in was great

vicente May 7, 2025 06:53:27 PM

Summary: Clean and friendly hotel

FAQ's

Is this Southside hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Southside hotel have a swimming pool?

No, this Southside hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Southside hotel?

Best-rates for the Southside hotel starts from $135 per night with includes Kitchen, Air Conditioner, Wheelchair Accessible, Accessibility, Business Services, Internet, Parking, TV, Security/Safety, Bedding/Linens, Toiletries, Child Friendly, Sports/Activities, Wellness Facilities, Fireplace/Heating, Guest Services, Entertainment, Breakfast with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Southside hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Southside hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Southside hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Southside hotel?

Based on the information reported by the owner or manager, the Southside hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Southside hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Southside hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $135