The Westin Jackson | Hotel in Jackson

| 9.2 (803 Reviews) | 1 Bathroom

Downtown Jackson Hotel | The Westin Jackson

Hotel in Downtown Jackson, Jackson

Hotel with a full-service spa, near Jackson State University
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a health club, a bar/lounge, and valet parking.
Housekeeping is available on request.
The Westin Jackson offers 203 accommodations with iPod docking stations and minibars. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Jackson hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available express check-in available minimum check-in age: 21

Check-out Check-out before noon contactless check-out available express check-out available

Payment Policy Fee for full breakfast: approximately usd 20 to 50 per person fee for in-room wireless internet: usd 14.95 per day (rates may vary) valet parking fee: usd 28 per day (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Pet Policy 2 total (up to 40 lbs per pet) pets cannot be left unattended pets stay free service animals are welcome, and are exempt from fees welcoming dogs only

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

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Reviews

Marketa Sep 1, 2025 02:16:21 AM

Summary: What a wonderful hotel in the heart of downtown Jackson. Close and conveniently located JSU.

Teresa Jul 17, 2025 03:56:50 AM

Summary: While traveling with a pet, we understand about rooms and how they use certain rooms always for guest with dogs, our room had 2 very noticeable pee stain's. 1 large was on the bed skirt other on dresser and carpet. Unfortunately we unpacked, settled in from a long drive. Advised and show pictures to front desk, they offered to move us but latehour and fact that we are leaving first light . We put our dog in travel kennel so he wouldn’t mark his spot. We would think the past dog messes would be noticed/ reported and clean prior to nextguest

Colin Jul 14, 2025 02:41:47 AM

Summary: Checked in late at night. Tv did not work and customer service refused to help. Room was dirty, no body wash in container, towels and linens very poor quality. Would not stay there again. That said, restaurant staff and valets were very kind and helpful but front desk staff unhelpful and display no concern or pride in their work. They were rude and hung up on the hotels.com staff who were trying to help.

Melvin Omar Cordero Jul 3, 2025 07:38:23 AM

Summary: This is one of the most beautiful hotels I have visited this year the super service all very friendly and the super clean hotel I highly recommend it 20/20

Tonya Jun 23, 2025 07:55:00 AM

Summary: Staff was great and friendly. My issue was that I had higher expectations for this price point and due to my previous experience with other Westins. The carpet NEEDS a good shampoo. It made it feel as if the room wasn't properly cleaning. On top of that, the bedding was piling with lint (or whatever you want to call it). Its time for new bedding! There were other parts of the room that were in need of a good cleaning. Very disappointed. I was better off paying $100

Megan Jun 23, 2025 05:39:42 AM

Summary: This was a beautiful hotel. The staff were all wonderful. Unfortunately, we had to leave early, so we werent able to use a lot of the amenities that were available, like the room service, but everything sounded tasty. :-)

Audrey Jun 22, 2025 05:56:07 PM

Summary: Lovely facility.

Avery Jun 13, 2025 11:30:55 AM

Summary: Great hotel, very nice.

Michael Jun 13, 2025 01:32:27 AM

Summary: The beds were hard and I booked this hotel because it said it had comfortable beds. The beds were only confine for dead people. The shampoo on the shower wall was empty and the TV mount was broken forcing the TV to tilt down. It says online through this app that there is valet parking and free self parking. The staff forced me to use valet parking saying that is all they offer, and of course valet costs $30.

Demetrice Jun 6, 2025 08:44:01 AM

Summary: Dinner at the restaurant was excellent.

FAQ's

Is this The Westin Jackson pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Westin Jackson have a swimming pool?

Yes, this The Westin Jackson has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Westin Jackson?

Best-rates for the The Westin Jackson starts from $230 per night with includes Wellness Facilities, Guest Services, Air Conditioner, Parking, Wheelchair Accessible, Security/Safety, Business Services, Child Friendly, Hot Tub, Laundry, Accessibility, Spa, Bar, TV, Bedding/Linens, Restaurant, Breakfast, Internet, Kitchen, Pool with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is The Westin Jackson a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Westin Jackson wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Westin Jackson is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Westin Jackson?

Based on the information reported by the owner or manager, the The Westin Jackson indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Westin Jackson?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Westin Jackson are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $230