The Urban | Hotel in Siem Reap

| 9.6 (34 Reviews) |  1 Bathroom  Wedding Venue
Siem Reap Hotel | The Urban

Hotel in Siem Reap

This hotel features an attached winery, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a restaurant, a bar/lounge, and a poolside bar are onsite.
Change of towels is available on request.
The Urban offers 52 air-conditioned accommodations with minibars and complimentary bottled water. These individually decorated and furnished accommodations include desks. 14-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool.

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Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • Balcony/Terrace
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry

Policies

Check-in
Check-in Check-in start time: 2:00 pm; check-in end time: anytime early check-in subject to availability early check-in is available for a fee contactless check-in available minimum check-in age: 16
Check-out
Check-out Check-out before noon contactless check-out available late check-out subject to availability a late check-out fee will be charged express check-out available
Payment Policy
Payment Policy Fee for cooked-to-order breakfast: approximately usd 7 per person airport shuttle fee: usd 33 per vehicle (maximum occupancy 3) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy
Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pet Policy Pets not allowed
Other Policy
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed guests must contact this property in advance to reserve onsite parking this property accepts credit cards and cash cashless transactions are available safety features at this property include a fire extinguisher

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Reviews

Sydney May 27, 2024 06:10:05 PM
Summary: From check in to check out the staff was incredibly friendly and helpful. The cold towels upon return to the hotel each day was a nice touch. The pool area was perfect for relaxing. The area was great for walking to pub street and easily exploring the night markets.
Peter Feb 15, 2024 08:07:21 AM
Summary: The staff are very friendly and helpful. Great place to stay in Siem Reap.
Alyssa Feb 2, 2024 11:21:05 AM
Summary: We had a great time staying here. The Staff was extremely friendly and helped with anything needed. The food and property were great. the location is great as well, walking distance from a ton of stuff.
Nov 6, 2023 05:59:29 PM
Summary: Perfectly situated hotel and very nice staff. We much enjoyed our stay and would always come back.
Daniel Aug 26, 2023 08:33:45 PM
Summary: I loved The Urban. It was clean, comfortable and super quiet. The service was wonderful with the staff approaching a few times to make sure everything was well. They explained that they are a community that trains younger people to have good work skills in order to empower them. This impressed me the most. I could tell they actually cared about their guests and their staff. They also offer an opportunity to plant a tree and the hotel follows environmentally friendly policies. I would definately recommend The Urban.
Heather Jul 2, 2023 11:29:38 PM
Summary: Loved this place! The check in process was so unique and welcoming. Staff is great. The front of the resort is an outdoor dining area which is super cute. Breakfast was good. The location is super convenient. It’s walking distance to the night markets and pub street and some great street food. We also took a tuk tuk to Angkor Wat and the ride wasn’t long. The only weird thing, we had 2 twin beds and one bed was nice and soft and the other was hard as a rock. I slept on the soft bed so I was fine lol.
Edwin John Jun 20, 2023 07:56:27 AM
Summary: Great location, staff very helpful and hotel adequate. Would not recommend eating here food not so good. Overall ok for a few days. We didn’t like being bombarded with offers of tours when we arrived.
Michael Jun 1, 2023 07:46:02 PM
Summary: The entire staff was cordial, kind and accommodating. They were knowledgeable of the city and local attractions. Always ready to help with directions, answer questions regarding language and Khmer cultural traditions. Service was graceful, and genuinely afforded. I will certainly return!
Richard May 29, 2023 10:04:03 AM
Summary: This was a great choice for a hotel. I really liked it. However, it was frustrating to call the hotel—for an entire day—multiple times with no response. This means I had to pay for my own tuk tuk from the place my van arrived to the hotel. And, at the end of my stay, I had to pay for a tuk tuk to the airport. The person at the front desk said it wasn’t included. One of the selling points for this hotel was the free airport shuttle. It never happened. All of my other experiences were positive. The staff was kind. The property is nice. The location is perfect. I’d definitely stay here again.
Zachary May 18, 2023 06:26:56 PM
Summary: Had a wonderful, albeit short stay at The Urban. Tom was very helpful prior to and upon check-in, supporting with my arrangements for tours. The restaurant was great and I ate breakfast and dinner there, I recommend! All staff were super friendly and genuine. Thank you!

FAQ's

Is this The Urban pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Urban have a swimming pool? 

Yes, this The Urban has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Urban? 

Best-rates for the The Urban starts from $73 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, TV, Balcony/Terrace, Business Services, Sports/Activities, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is The Urban a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Urban wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the The Urban has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Urban? 

Based on the information reported by the owner or manager, the The Urban indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Urban? 

Based on the information reported by the owner or manager, details for the cancellation policy for the The Urban are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.