Thatchers Hotel | Hotel in Leatherhead

| 7.8 (881 Reviews) |  1 Bathroom
East Horsley Hotel | Thatchers Hotel

Hotel in East Horsley, Leatherhead

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk, and express check-out.
Thatchers Hotel offers 87 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers.

This Leatherhead hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

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Amenities

  • Parking
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Heating
  • Internet
  • Kitchen
  • Laundry

Policies

Check-in
Check-in Check-in start time: 4:00 pm; check-in end time: midnight late check-in subject to availability
Check-out
Check-out Check-out before 11 am express check-out available
Payment Policy
Payment Policy Fee for cooked-to-order breakfast: approximately gbp 12.50 for adults and gbp 6 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy
Child Policy Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pet Policy Pets not allowed
Other Policy
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash

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Reviews

Emma Aug 26, 2026 02:53:24 PM
Summary: Hotel itself was pretty with nice bar/lounge areas and we had a spacious family room with a comfy bed and cot available. We ran into issues with our room not being ready on arrival. Check in already feeling late at 4pm and us arriving at 5.30 for it to not be ready wasn’t great with little ones. We had issues with our dinner that night - cold, wrong order but the manager overseeing was great and resolved that for us. The following day after being out all day our room wasn’t cleaned and we were told housekeeping had already left for the day so wouldn’t be. Unfortunately we felt the basics you’d expect in place just weren’t and it wasn’t busy. The staff themselves were all individually lovely but the hotel running wasn’t smooth and for the price paid not great.
Amanda Aug 22, 2026 05:34:13 AM
Summary: Convenient, reasonably priced hotel. Very friendly and helpful staff who were committed to ensuring our needs were met. Restaurant manager was exceptionally accommodating and genuinely kind. We will certainly stay there again when visiting that part of England.
Stephen Aug 21, 2026 01:37:18 PM
Summary: Everything you needed was there the staff where so helpful, the only thing i would say is the could be more variety on the menu but food was excellent
Emily Aug 7, 2026 09:41:00 PM
Summary: Renovated rooms are lovely. Stayed here a few times and food has always been good and the atmosphere - whilst quiet on weeknights - always feels welcoming.
Christina Jul 6, 2026 04:13:36 PM
Summary: We arrived earlier than the check in time as had mailed the hotel a few days before to see if we could check in earlier but received a standard reply which did not answer our query. Reception unattended and had to wait about 15 mins for someone despite ringing bell and using the phone as instructed. Finally apppeared after the guest in front of us went to find someone and were told they would be out soon as they were making coffees. Were advised we could check in early but at an additional cost of £10 per hour which we declined as we were happy to leave our belongings in the car. When we did return to later in the evening again found reception to be unmanned and had to wait around 10 mins for someone to appear. Given a room on the second floor - the lift was not working, not an issue for us but could be for someone with mobility issues. The corridors were very hot. We had read reviews previously regarding the heat in the rooms and decided to bring our own fan, we are glad we did as the room was very warm. Room was lovely, clean and decorated to a good standard Decided to pop to the bar for a nightcap had one drink - bar had run out of Prosecco. Was instructed the bar was closing around 10.45, early for a hotel! Did had a good nights sleep. Shower very odd and ran hot and cold intermittently no matter what setting you had it on. Also no complimentary water in room All in all lovely hotel but would benefit from a more personal approach and a few tweaks
Thomas Jul 2, 2026 02:44:25 AM
Summary: Pros: Clean, quiet, comfortable well maintained. Cons: No mini fridge, no bottled water, no air-conditioning (it was an exceptionally hot night).
Ricky Jun 9, 2026 09:25:59 PM
Summary: Great service from the receptionist to the bar staff, the room was perfect, well equipped little gym. Food was lovely. I was only meant to stay for 1 night but checked in for one more due to convenience and first night experience, Thank you 👌
Miss May 9, 2026 10:50:00 PM
Summary: We stayed here overnight for my dad's 80th event. The hotel was recently renovated and the events team were helpful during the booking and setting up process. However, this is where it ended. This hotel is clearly under pressure to cost cut and it shows everywhere. For the event, while the room was set up fine, the catering was awful - woefully under catered and the quality was terrible considering the cost. We complained and we were told that they had been instructed not to 'over cater' for events, so they count out every canape (despite cancellations, there weren't enough). The canapes were so miniscule that even if they had counted them, they weren't enough for one per person. They brought out some more food but by that point people had got beyond being hungry. What came out was so low quality, it was like it had been dumped out of Costco onto a tray. The hotel room was nicely furnished but the energy saving lights are so dim you can't see anything, there was hardly any shower gel in the bottle, the bath was slippery, and the temperature was hard to control. There was a bottle of water and glasses with a plate left outside the room the whole time we were there. The worst was the breakfast though. There isn't enough space in the restaurant for the number of guests so there's a long queue. Then there is no food - same as the event the night before - just nothing to eat, and what was there was cheap and poor quality. Overall disappointing.
Dennis May 8, 2026 04:54:13 PM
Summary: The room was very hot. Bed mattress was great but pillows weren't very good.
Bethanie Apr 14, 2026 01:54:58 AM
Summary: We had a lovely stay. The room looked like it had been recently refurbished and was in great condition. It had everything we could have asked for. The staff were all absolutely lovely and welcoming.

FAQ's

Is this Thatchers Hotel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Thatchers Hotel have a swimming pool? 

No, this Thatchers Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Thatchers Hotel? 

Best-rates for the Thatchers Hotel starts from $96 per night with includes Parking, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Toiletries, Guest Services, Breakfast, Child Friendly, Heating, Internet, Kitchen, Laundry with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Thatchers Hotel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Thatchers Hotel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Thatchers Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Thatchers Hotel? 

Based on the information reported by the owner or manager, the Thatchers Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Thatchers Hotel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Thatchers Hotel are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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