Thatchers, BW Signature Collection | Hotel in Leatherhead

| 7.8 (847 Reviews) | 1 Bathroom

East Horsley Hotel | Thatchers, BW Signature Collection

Hotel in East Horsley, Leatherhead

Tudor hotel with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and a garden.
Thatchers, BW Signature Collection offers 87 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Leatherhead hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Amenities

Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 4:00 pm; check-in end time: midnight late check-in subject to availability

Check-out Check-out before 11 am express check-out available

Payment Policy Fee for cooked-to-order breakfast: approximately gbp 12.50 for adults and gbp 6 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy Pets not allowed

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash

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Reviews

Chris Sep 21, 2025 03:12:03 PM

Summary: The service was shocking; I had to wait 8 minutes for a table. Then the waitress started by saying We are busy, you will have to wait for your drinks. This is not what I expected, then to top it off, I had to wait nearly 45 minutes for a bowl of porridge.

Shirley Sep 14, 2025 04:54:52 PM

Summary: The hotel is in lovely grounds with easy access from the car park to reception. It is undergoing refurbishment and I think that will make it a very good hotel overall. The walk in shower was fitted to make it accessible, but the grouting is due for renewal. The lighting could be better in the room, plus a magnifying mirror would also be beneficial in the bathroom. It was quiet and the bed comfortable . I would recommend it for a short stay.

Rachael Aug 26, 2025 01:51:41 AM

Summary: We were lucky to have one of the refurbished rooms which was so lovely. Everything was clean, tidy and beautifully presented. The bathroom had both a bath and a shower and was quite spacious.We had some bar food and a drink which was nice and the gent behind the bar was very friendly and chatty. This is a very old building which I think adds to its charm. It is going through a renovation to put new life into an old building. The only improvement I think would be to the breakfast service. The staff were great and the food was lovely (and a great variety too) but the lids that you have to take off to access the food was troublesome and frustrating. If you were staying on your own you would struggle as there is nowhere to put the lid down to then use the utensil to pick up the breakfast item whilst holding your plate. It would be advantageous to have a hinged serving plate. The serving area seemed way too small for the restaurant area and covers. all in all it was a lovely stay and I would return.

Daniel Aug 7, 2025 08:47:12 PM

Summary: Food options were ok but no steak which was a shame. It was the first night for a new waitress, my girlfriend and I found the little bold man who was front of house quite patronising and loud in front on guests. Completely uncalled for and unprofessional

Jul 21, 2025 06:10:15 AM

Summary: Nice property with spacious pub and garden outside the dinning area. The kitchen supplies meal and I think the price is fair with the qualities. We had dined in hotel restaurant for two nights.

John Jul 15, 2025 01:20:46 AM

Summary: Beautiful location and the Hotel was well run with friendly staff and in very good condition clean and large rooms. It was great value for money with a spacious Bar and Dining area with a well kept garden for sitting outside. Station close by and only a short trip to the beautiful Guilford

Anne Jul 8, 2025 10:00:58 PM

Summary: Comfortable room cleanliness excellent although we had a chipped bathroom sink the plumbing was noisy . The cooked breakfast was good. The selection of fruit was limited and no brown bread or rolls . We were offered a room change but as we had settled into our room and it was late we decided not to move. I think the room should have been checked prior to our arrival.

Shirley Jun 21, 2025 08:59:20 PM

Summary: It was a very good hotel . All the staff that we came across were very, very helpful cannot fault this hotel

Daira Agustina Jun 16, 2025 08:27:56 PM

Summary: Beautiful is a short word to describe the hotel. We really loved it, a little far from the city (40min by train) but it's totally worth it. In fact, it is the perfect opportunity to get to know the "non-tourist" part of the city. We would definitely return!

Kelly Jun 15, 2025 07:27:42 PM

Summary: Room was spacious and had all the essentials needed. Especially grateful for the fan this weekend as it’s been warm. Would have liked to have been able to open the windows wider but understand they are restricted for safety reasons. Bed was very comfortable had 2 great nights sleep. Food was lovely, we had breakfast included all very fresh and lovely quality. Prawn risotto was amazing! Hotel is beautiful inside and outside. All members of staff polite and lovely. I would stay again.

FAQ's

Is this Thatchers, BW Signature Collection pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Thatchers, BW Signature Collection have a swimming pool?

No, this Thatchers, BW Signature Collection does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Thatchers, BW Signature Collection?

Best-rates for the Thatchers, BW Signature Collection starts from $95 per night with includes Parking, Wheelchair Accessible, Bar, Toiletries, Child Friendly, Laundry, Balcony/Terrace, Security/Safety, Fireplace/Heating, Restaurant, Internet, Kitchen, Business Services, Guest Services, TV, Accessibility, Bedding/Linens, Wellness Facilities, Breakfast with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Thatchers, BW Signature Collection a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Thatchers, BW Signature Collection wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Thatchers, BW Signature Collection is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Thatchers, BW Signature Collection?

Based on the information reported by the owner or manager, the Thatchers, BW Signature Collection indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Thatchers, BW Signature Collection?

Based on the information reported by the owner or manager, details for the cancellation policy for the Thatchers, BW Signature Collection are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $95