SOTETSU GRAND FRESA KUMAMOTO | Hotel in Kumamoto

| 9.4 (1233 Reviews) | 1 Bathroom

Shimotori Hotel | SOTETSU GRAND FRESA KUMAMOTO

Hotel in Shimotori, Kumamoto

Hotel with a restaurant, near Kumamoto Castle
This smoke-free hotel features a restaurant, a microwave in a common area, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
Housekeeping is available on request.
SOTETSU GRAND FRESA KUMAMOTO offers 247 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities

Air Conditioner
TV
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available express check-in available minimum check-in age: 18

Check-out Check-out before 11:00 am contactless check-out available

Payment Policy Fee for buffet breakfast: approximately jpy 1500 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome.

Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)

Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: paypay, line pay, and r pay safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and mobile payments; cash is not accepted

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Reviews

Aug 12, 2025 06:16:02 PM

Summary: This is the Sotetsu Inn you should choose when visiting Kumamoto. Note that it is bigger than the typical Sotetsu inns in the Tokyo area so you get a more spacious quiet and comfortable room. Location is perfect as you are right next to the shopping arcade.

May 12, 2025 12:33:14 PM

Summary: Very good hotel and experienced a nice stay there! Will choose this hotel again

HWEE NGEE AMANDA May 6, 2025 03:51:45 AM

Summary: It’s a one minute walk round the corner from a huge covered shopping arcade. Lots of food options. The whole check in and check out process was easy. The staff helpfully kept our luggage when we arrived in the morning. The room was very well designed with everything we needed. The breakfast buffet was nice, a mix of Japanese and western breakfast. They included some local dishes which was a nice touch.

Jacob May 5, 2025 11:52:41 AM

Summary: An amazing new hotel and it shows. Nice sized comfortable rooms in a great location and wonderful staff. 10/10!

bee ngoh May 1, 2025 01:43:00 PM

Summary: This place is located at somewhat the end of a shopping street so its quieter yet convenient. The hotel provides the most extensive range of toiletries in the hotel lobby. Breakfast is very good!

Apr 30, 2025 10:05:14 AM

Summary: It was great friendly staff with a breakfast buffet in the mornings. It is 1500 yen for the breakfast buffet which has local cuisine. The only downside i would say is if you need to do laundry it can get really expensive

Paul Apr 28, 2025 04:31:42 PM

Summary: I liked 👍 this place. Courteous staff, nice room, and good breakfast.

Daniel Apr 8, 2025 06:37:24 AM

Summary: Clean, modern and spacious hotel. Very friendly and professional staff. Would definitely book here again.

Apr 1, 2025 08:53:35 PM

Summary: It was good. The room was spacious and the service we got from the staff pre and at check-in are flawless. It can be a bit of a challenge to get to the hotel from JR Kumamoto station with luggage as the tram is always full of people the station. But I really like the fact that it's close to the shotengai area and there are a lot of shops, restaurants and game centres around.

CHIH YUAN Mar 31, 2025 01:11:16 PM

Summary: Excellent location near by shopping street Easy parking tower near by Spacious room Highly recommended

FAQ's

Is this SOTETSU GRAND FRESA KUMAMOTO pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the SOTETSU GRAND FRESA KUMAMOTO have a swimming pool?

No, this SOTETSU GRAND FRESA KUMAMOTO does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in SOTETSU GRAND FRESA KUMAMOTO?

Best-rates for the SOTETSU GRAND FRESA KUMAMOTO starts from $60 per night with includes TV, Guest Services, Internet, Kitchen, Laundry, Accessibility, Bedding/Linens, Breakfast, Child Friendly, Entertainment, Wheelchair Accessible, Security/Safety, Wellness Facilities, Fireplace/Heating, Restaurant, Toiletries, Air Conditioner with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is SOTETSU GRAND FRESA KUMAMOTO a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the SOTETSU GRAND FRESA KUMAMOTO wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the SOTETSU GRAND FRESA KUMAMOTO is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the SOTETSU GRAND FRESA KUMAMOTO?

Based on the information reported by the owner or manager, the SOTETSU GRAND FRESA KUMAMOTO indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for SOTETSU GRAND FRESA KUMAMOTO?

Based on the information reported by the owner or manager, details for the cancellation policy for the SOTETSU GRAND FRESA KUMAMOTO are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $60