Serras Andorra | Hotel in Soldeu

| 9.8 (62 Reviews) |  1 Bathroom
Incles Hotel | Serras Andorra

Hotel in Incles, Soldeu

Ski into Serras Andorra, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.
Housekeeping is available on request.
Serras Andorra offers 60 accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Soldeu hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Skiing
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry

Policies

Check-in
Check-in Check-in start time: 3:00 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out A late check-out fee will be charged check-out before noon late check-out subject to availability
Payment Policy
Payment Policy Fee for buffet breakfast: approximately eur 30 for adults and eur 30 for children airport shuttle fee: eur 540 per vehicle (one-way, maximum occupancy 5) covered self parking fee: eur 25 per night covered valet parking fee: eur 25 per night early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) crib (infant bed) fee: eur 55.0 per day rollaway bed fee: eur 95.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy
Child Policy Children are welcome. kids stay free! up to 2 children 2 years old and younger stay free when using existing bedding. rollaway/extra beds are available for eur 95.0 per night. cribs (infant beds) are available for eur 55.0 per day.
Pet Policy
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

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Reviews

Maren Jul 16, 2026 02:34:21 PM
Summary: This hotel is a little gem in Andorra. Fantastic location. The staff are very kind and helpful and the facilities are very clean and nice. Breakfast is great and you can get made to order hot food along with the buffet. The rooms are spacious and it’s very quiet as well. Excellent kids club activities and a nice little spa. Very close to hikes as well as the cable cars up the mountain. Would highly recommend staying here!
Mark Feb 20, 2026 07:12:01 PM
Summary: An outstanding hotel. We're were first time skiers and could not recommend this place enough for making it such an enjoyable experience. The shuttle up to the gondola and ski lockers made life so nice and the food, spa etc were all top notch. Lovely staff and vibe.
Yana Nov 10, 2025 06:17:46 AM
Summary: Didn’t have much of a Mountain View, but the room was spacious and perfect! They had champagne and snacks in my room. The staff was first class. Food in the restaurant was amazing!! Just perfect!!!
Michael Aug 25, 2025 07:30:00 AM
Summary: Amazing property and fantastic staff. Would be great to have air con in the rooms for t
Paul Jul 6, 2025 09:04:32 PM
Summary: From the moment you checkin the experience is 5stars. The team is amazing for all areas of the resort the pool area is indoors and has everything you can imagine cold plunge, steam room, hot tub, all the massage services are amazing we are in early July and the hotel isn't full so the attention you get is unbelievable. Definitely coming here again
Melissa Apr 1, 2025 03:21:07 AM
Summary: Our stay at Serras Andorra was wonderful. Everyone on the staff was helpful and knowledgeable. The facilities were just what we required and the staff anticipated all of our needs before we even had to ask. We would definitely recommend this hotel to anyone!
Iryna Feb 10, 2025 06:59:00 PM
Summary: The hotel is furnished in line with expectations of a luxury hotel - it's comfortable, clean, well-appointed and the staff are very polite and make you feel looked after, which is lovely but also something you would expect at that price point. We didn't have a super smooth experience with the room - we selected a Grand Deluxe and were given a room which was a part of a connected family unit, meaning that we could hear absolutely everything that the family next door did and were woken up by their children at 7am on both days. Another misunderstanding was regarding the dogs - the hotel is listed as dog-friendly, but after booking I discovered that dogs are not allowed in winter, which left me in a hurry to find dogcare at home at a short notice. I am happy with dogs not being allowed in winter, because I would rather enjoy clean snow, I just wish that this was made clear upfront (I actually discovered this information by accident, by asking explicitly if we would keep the room we paid for if we brought the dog), and that the rule applied to everyone (we saw families with dogs there). Expect to be charged disproportionately for even the tiny things. Re the Spa - the masseuses don't read the information you fill out before the treatment. From positives - the breakfast was lovely, a lot of activities for younger children and the facilities are truly nice. It seems to be one of the better hotels in Andorra. So overall, not a terrible experience but not our best either.
KEITH Jan 31, 2025 06:44:45 AM
Summary: Well kept property with super helpful staff.
Gerardo Nov 11, 2024 08:40:40 PM
Summary: Absolutely amazing
Weiwei Oct 19, 2024 05:24:18 AM
Summary: Excellent hotel !!!

FAQ's

Is this Serras Andorra pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Serras Andorra have a swimming pool? 

Yes, this Serras Andorra has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Serras Andorra? 

Best-rates for the Serras Andorra starts from $237 per night with includes Parking, Pool, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Bedding/Linens, Skiing, Wellness Facilities, Spa, Restaurant, Bar, Guest Services, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Serras Andorra a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Serras Andorra wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Serras Andorra is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Serras Andorra? 

Based on the information reported by the owner or manager, the Serras Andorra indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Serras Andorra? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Serras Andorra are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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