Serena Beach Resort & Spa | Hotel in Mombasa

| New | 6 Bathrooms 15 Guests

Shanzu Hotel | Serena Beach Resort & Spa

Hotel in Shanzu, Mombasa

Right on the white sandy beach of Shanzu, Serena Beach Hotel & Spa offers panoramic views of the Indian Ocean. Guests can dine next to the outdoor pool in the extensive tropical gardens. All of the spacious, air-conditioned rooms feature Swahili-style décor with beds surrounded by a mosquito net. Each room comes equipped with a TV, minibar and has a private bathroom. Serena Hotel features a variety of indoor and outdoor restaurants and bars, many of which play lively music. Room service is available and guests can enjoy a cocktail on their private balcony. Breakfast is served in the terrace. A variety of outdoor activities are available including volley ball, pedalos, windsurfing and yachting. After an active day guests can relax with a massage in the Maisha Spa and Health Club. Free private parking is available on site and there is free Wi-Fi throughout. The 24-hour front desk can organize an airport shuttle to Moi Airport 11 miles away.

Serena Beach Resort & Spa is located in Mombasa.

This 59 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Guest Services, Breakfast, and several others. This is a 5 star rated property . Coming to Mombasa and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 59 Bedrooms Hotel if you want to learn more about this PerfectforWeddings place in Mombasa. These details are authentic, as they are provided by our partner, booking.com.

This Serena Beach Resort & Spa in Mombasa is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Serena Beach Resort & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry

Policies

Check-in The minimum age for check-in is 18

Pet Policy Pets are not allowed

Other Policy Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

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Reviews

SAYIDALI, Kenya Feb 22, 2026 08:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Comfortable for resting

Negative: They will make bills they don’t even told you to pay it before

Summary: It was an amazing hotel

Karanja, Kenya Feb 18, 2026 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Meals were great - good options etc The rooms are in very good condition. Looked like recently renovated. Stable Wifi with strong connectivity. Well mainated lawns staff were very friendly and supportive. Always going out of their way.

Negative: The hotels looks old (reception/dining areas). Maybe renovations will change it somewhat. The road to the hotel is also terrible, though this is outside the hotel's control and repairs works seems ongoing

Summary: Serena Beach is a great hotel to stay at

Veronika, Czech Republic Feb 17, 2026 08:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Lovely calmer resort outside the scope of large travel agencies (which I liked). Beautiful beach garden with enough sunbeds, good food. Calmer place with no noisy shows. Each and every member of the staff is extremely obliging, friendly and attentive. Comfy beds, working Wi-Fi, a gym and excellent massages.

Negative: Out of control of the hotel: shallow see bed, see weeds and beach hustlers.

Summary: Lovely calmer resort

Dawn, Australia Feb 13, 2026 08:00:00 AM

Reviewer Type: Extended Group

Travel Purpose: leisure

Positive: Meals were ok, plenty of choice but probably need a few more western options - juice was odd at breakfast time . ?location, comfort and staff were all excellent

Negative: just the meals really, they needed more western options

Summary: Beautiful hotel, staff friendly and rooms comfortable and clean

Thomas Mensah, Ghana Dec 9, 2025 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: business

Jonathan, United Kingdom Nov 24, 2025 08:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Thank you to Rosemary in Breakfast for her amazing service

Rebecca, United Kingdom Nov 19, 2025 08:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Friendly staff, professional service.

Negative: Jacuzzi at spa on the ladies side was out of order on the day, hopefully next time.

Summary: A little piece of paradise

Justin, South Africa Nov 18, 2025 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: business

Positive: It had everything you want in a resort

Negative: The beds were very small

Summary: The staff were friendly and helpfull

Nov 17, 2025 08:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: business

Positive: very accommodating friendly staff. great hospitality.

Negus, Ethiopia Sep 3, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

FAQ's

Is this Shanzu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shanzu hotel?

Check-in time for Shanzu hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shanzu hotel have a swimming pool?

Yes, this Shanzu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shanzu hotel?

Best-rates for the Shanzu hotel starts from $273 per night with includes Internet, Laundry, Business Services, Pool, Designated Smoking Area, TV, Ocean View, Balcony/Terrace, Oceanfront, Wellness Facilities, Air Conditioner, View, Wheelchair Accessible, Accessibility, Spa, Bar, Guest Services, Breakfast, Transportation/Shuttle, Security/Safety, Restaurant, Barbecue/Outdoor Cooking, Child Friendly, Hot Tub, Parking, Sports/Activities, Entertainment with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Shanzu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shanzu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shanzu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shanzu hotel?

Based on the information reported by the owner or manager, the Shanzu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shanzu hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shanzu hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $273