Quality Inn Massena | Hotel in Massena

7.4 (325 Reviews) | 1 Bathroom

Hotel in Massena

Hotel in Massena with free breakfast and a fitness center
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Quality Inn Massena offers 117 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Massena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Amenities

Air Conditioner
Parking
Designated Smoking Area
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in time starts at 3 pm minimum check-in age: 21

Check-out Check-out before noon

Payment Policy Pet deposit: usd 50 per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. cribs (infant beds) are available.

Pet Policy 1 total pets pets stay free service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice)

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Reviews

Malcolm Sep 24, 2024 06:47:45 PM

Summary: Clean crisp sheets and pillows

Suzie Sep 7, 2024 02:51:14 AM

Summary: Nice staff. Good breakfast and friendly man who works there (80 years old)

imbriglio Aug 18, 2024 09:58:55 AM

Summary: When we got to our room we had put my wife's Diabetes medicine and insulin in the fridge after a few hours it was not working .We told the front desk and she came to see and she noticed it wasn't working after so many times coming and going they said they were going to down grade us to a double queen bed room. When we got to the room with all our bagages we notice so much crap on top of the window sill and the ceiling falling all over the air condition throwing it all in the air. We refused to stay in that room and went back to the room we had as ( they refuse to switch the fridge) it was the only one left .So i decided to fill up my little cooler so the insulin and other medicine would stay in a cool place over night as this was expensive medecine .The front desk said they would give us a discount which never happened .Just unacceptable

Randy Aug 8, 2024 07:33:10 AM

Summary: A very nice place to stay in the downtown area of Massena. We walked all around downtown and found local restaurants for dinner. Beautiful antique furniture in the impressive lobby area of the hotel.

Terese Jul 22, 2024 04:22:37 AM

Summary: replaced, as it is scratched and the drain is rusted, ditto the sink. The toilet is old. There is no fan in the bathroom so, it steans up quickly. The hair dryer is weak.

gerald r Jul 12, 2024 03:41:24 AM

Summary: The host (Tim) at the continental breakfast was very friendly and very attentive. All of the staff were very friendly. Our room was very clean.

Annette C Jul 6, 2024 11:10:58 PM

Summary: The staff is exceptional! Very nice restraunt on premises. Good parking.

lisa Jul 1, 2024 06:02:17 AM

Summary: Outside on table were beer bottles, food and garbage..

marilyn Jun 28, 2024 11:25:09 PM

Summary: Staff helpful and kind. Responsive.

william Jun 24, 2024 05:43:01 AM

Summary: The only issue I had with the room was that the air conditioning was not working so it was a hot night

FAQ's

Is this Quality Inn Massena pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Quality Inn Massena?

Check-in time for Quality Inn Massena starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Quality Inn Massena have a swimming pool?

No, this Quality Inn Massena does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Quality Inn Massena?

Best-rates for the Quality Inn Massena starts from $94 per night with includes Parking, Accessibility, Bedding/Linens, Wellness Facilities, Kitchen, Designated Smoking Area, Wheelchair Accessible, Restaurant, Child Friendly, Internet, Laundry, Business Services, Air Conditioner, Bar, Guest Services, Breakfast with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Quality Inn Massena a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Quality Inn Massena wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Quality Inn Massena is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Quality Inn Massena?

Based on the information reported by the owner or manager, the Quality Inn Massena indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Quality Inn Massena?

Based on the information reported by the owner or manager, details for the cancellation policy for the Quality Inn Massena are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $94