Pullman Nairobi Upper Hill | Hotel in Nairobi

| 9.4 (26 Reviews) | 1 Bathroom

Nairobi Upper Hill Hotel | Pullman Nairobi Upper Hill

Hotel in Nairobi Upper Hill, Nairobi

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a 24-hour front desk, and a banquet hall are onsite.
Pullman Nairobi Upper Hill offers 30 accommodations with laptop-compatible safes and complimentary bottled water. 55-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Eco Friendly
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 2:00 pm; check-in end time: 11:30 pm late check-in subject to availability minimum check-in age: 18

Check-out Check-out before noon

Payment Policy Fee for buffet breakfast: approximately kes 30 per person nearby parking fee: kes 3 per day (328 ft away; open 8:00 am to 5:00 pm) rollaway bed fee: kes 3750.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are available for kes 3750.0 per night. free cribs (infant beds)!

Pet Policy No pets or service animals allowed

Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

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Reviews

Fathi Jun 23, 2026 05:21:25 PM

Summary: Good breakfast. Staff is very helpful and room are very clean.

Jeremiah Jun 8, 2026 07:58:18 PM

Summary: Clean rooms, friendly staff, great security. Their meals are a little expensive.

Michel Jun 5, 2026 07:52:53 PM

Summary: Very friendly staff, finding solutions for unexpected situations Well positionned in the city

Kathleen Mar 20, 2026 02:26:43 AM

Summary: The rooms were clean and comfortable. The staff was very responsive to requests and the breakfast was delicious with a nice variety of foods to select from.

Sherif Mar 17, 2026 09:33:55 PM

Summary: no breakfast, but food was superb

IBRAHIM E Sep 14, 2025 09:13:52 PM

Summary: very professional and courteous staff

SHIH WEI Sep 2, 2025 07:38:17 PM

Summary: Rooms are clean. Price is reasonable. Will definitely come again

Jayne Jul 27, 2025 04:32:41 PM

Summary: This hotel has the friendliest and most helpful people working there. They all seemed to want to make our stay the best it could be. The hotel is so comfortable and welcoming and I loved it. The one down side was the steak I ordered which was chewy and inedible - disappointing as it wasn’t at all cheap. I would definitely return but just not order steak.

Daisy Cheptoo Dec 24, 2024 08:23:01 PM

Summary: Very good

genaro Dec 16, 2024 12:38:55 PM

Summary: the Pullman Hotel Upperhill is a luxury hotel in Nairobi. I felt very safe. Staff are excellent . Edward the Manager is stellar, caring very helpful and resourceful.

FAQ's

Is this Pullman Nairobi Upper Hill pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Pullman Nairobi Upper Hill have a swimming pool?

Yes, this Pullman Nairobi Upper Hill has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pullman Nairobi Upper Hill?

Best-rates for the Pullman Nairobi Upper Hill starts from $168 per night with includes Air Conditioner, Parking, Pool, Wheelchair Accessible, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Guest Services, Eco Friendly, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Pullman Nairobi Upper Hill a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pullman Nairobi Upper Hill wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pullman Nairobi Upper Hill is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pullman Nairobi Upper Hill?

Based on the information reported by the owner or manager, the Pullman Nairobi Upper Hill indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pullman Nairobi Upper Hill?

Based on the information reported by the owner or manager, details for the cancellation policy for the Pullman Nairobi Upper Hill are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $168