Polana Serena Hotel | Hotel in Maputo

| 8.8 (251 Reviews) | 1 Bathroom

Hotel in Maputo

Luxury hotel with 3 restaurants and a full-service spa
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.
Polana Serena Hotel offers 153 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Maputo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

Guests under 14 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: noon; check-in end time: midnight late check-in fee: 75-percent of room rate for check-in between midnight and 6:00 am late check-in subject to availability minimum check-in age: 18

Check-out Check-out before 10:00 am

Payment Policy Airport shuttle fee: mzn 200 per person (one way) late check-in fee: 75-percent of room rate for check-in between midnight and 6:00 am the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. free cribs (infant beds)!

Pet Policy Pets not allowed

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve high chair property registration number 400000611 safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

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Reviews

Anja Andrea Dec 6, 2025 01:35:01 AM

Summary: We enjoyed the pool

Domingos Oct 28, 2025 12:28:02 PM

Summary: Excellent

Shari Oct 25, 2025 06:17:15 AM

Summary: I had a wonderful stay!!! The transportation to and from the airport was spot on!!!

Yolanda Oct 19, 2025 03:52:20 PM

Summary: Had a lovely facial at the spa. The staff there were excellent. There is also a decent gym to use. The staff in La Veranda restaurant could do with a bit more training, but they do try hard!

Henric Oct 6, 2025 03:36:40 AM

Summary: Service

Bianca Oct 5, 2025 08:15:00 PM

Summary: The staff was very professional and helpful with all of our needs. Happy people working at the hotel. Amazing breakfast. The shower needs an adjustment cause the water temperature changes all the time from cold to super hot! 😅

Carl Oct 4, 2025 05:37:23 PM

Summary: .

Vaibhav Aug 12, 2025 09:40:38 PM

Summary: Good location and helping staff

James Jul 17, 2025 11:50:24 AM

Summary: Excellent property

Nelia Mar 3, 2025 06:08:15 AM

Summary: Perfect

FAQ's

Is this Polana Serena Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Polana Serena Hotel have a swimming pool?

Yes, this Polana Serena Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Polana Serena Hotel?

Best-rates for the Polana Serena Hotel starts from $222 per night with includes Spa, Bar, Child Friendly, Hot Tub, Parking, Pool, Wheelchair Accessible, Kitchen, Air Conditioner, Restaurant, Guest Services, Laundry, Accessibility, Security/Safety, Toiletries, Internet, Balcony/Terrace, Business Services, Bedding/Linens, Wellness Facilities with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Polana Serena Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Polana Serena Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Polana Serena Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Polana Serena Hotel?

Based on the information reported by the owner or manager, the Polana Serena Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Polana Serena Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Polana Serena Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $222